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BTI Security

Lieutenant- Armed Protective Security Officers - (Incumbents Only)

BTI Security, Miami, Florida, us, 33222

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Lieutenant- Armed Protective Security Officers - (Incumbents Only) The Lieutenant is a mid-level leadership role responsible for supervising day-to-day operations, ensuring compliance with client requirements, and supporting Captains and Majors in managing Protective Security Officers (PSOs). The Lieutenant provides direct oversight of assigned shifts, enforces security standards, and serves as a key liaison between frontline staff and upper management.

Responsibilities

Supervise and direct the activities of Security Officers during assigned shifts to ensure contract compliance and adherence to BTI Security policies.

Conduct routine inspections of posts, officer performance, and uniform compliance.

Prepare and submit daily activity reports, incident reports, and shift summaries to Captains and Majors.

Assist with scheduling, post assignments, and coverage of call-outs to maintain full operational staffing.

Respond to incidents, emergencies, or client concerns, ensuring timely escalation to senior leadership when necessary.

Train, coach, and mentor newly assigned officers; provide corrective action guidance when needed.

Maintain knowledge of site-specific post orders, clearance requirements, and client expectations.

Act as on-site point of contact for clients during assigned shifts, ensuring professional communication and issue resolution.

Support Captains and Majors in developing and implementing operational improvements and morale-building initiatives.

Perform administrative duties such as reviewing timekeeping records, tracking equipment, and ensuring proper documentation.

Minimum Requirements

Must be at least 21 years of age

Be a United States citizen; or a Lawful Permanent Resident who is currently a member of, or who possesses a verifiable honorable discharge from, any component of the United States Armed Forces (Army, Air Force, Navy, Marines, Coast Guard)

Have a Social Security Card issued by the Social Security Administration bearing the individual’s name and social security number

A minimum of two (2) years of armed security experience or one (1) year of law enforcement experience in a full-duty status with a full-service police department in a municipality, state, or federal law enforcement department within the US

A minimum of two (2) years as a member of any US Armed Forces with an honorable discharge

Fluently speak, read, comprehend English, and be able to compose written reports in English

Must be able to qualify with a revolver or semi-automatic

Strong relevant knowledge of the security industry

Excellent written and verbal communication skills

Customer service-driven mindset

Ability to communicate effectively and present information to all levels of internal and external customers

Prior supervisory experience in security, law enforcement, or military preferred

Ability to manage personnel in a fast-paced, compliance-driven environment

Strong communication, leadership, and conflict-resolution skills

Familiarity with BTI Security’s operational standards, clearance requirements, and reporting systems

Physical Demands

Lieutenants shall be physically able to perform tasks in the performance of assigned duties

Frequent and prolonged walking, standing, sitting, and stooping up to 12 hours per day, indoors or outdoors

Frequent contact with the public, law enforcement, and dispatch center, requiring clear and calm communication in stressful situations

Ability to remain on post for extended periods without a break

Ability to remain alert for up to 12 hours, with the capacity to respond quickly to a variety of situations

Ability to subdue violent or potentially violent individuals, or intervene in a crisis

Occasional running, sprinting, lifting heavy weights, moving heavy objects, climbing stairs

Education and Certifications

High School Diploma/GED

CPR/American Red Cross Certification

DHS Letter of Suitability

NWDTP Training

National Weapons Detection Training Program

Handcuffing Tactics and Instruction

Firearms Qualification

FPS Orientation Certificate

MEB Expandable Baton

Initials Weapon Training

Basic Training Exhibits 72/64 hours

OC spray

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability

This job reports to the Operations Manager

This is a Full-Time position with shifts: 1st Shift, 2nd Shift, 3rd Shift

Number of Openings for this position: 1

BTI Security is an equal opportunity employer and does not discriminate against employees or applicants for employment. This policy applies to all aspects of the employment relationship.

This description reflects current duties and requirements and is subject to change at BTI Security’s discretion.

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