LIONSTEP
Revenue Cycle Support Specialist @ Ajinomoto Cambrooke
LIONSTEP, Ayer, Massachusetts, us, 01432
Overview
We work directly on behalf of Ajinomoto Cambrooke and do not charge any agency fees. Location: Ayer, Massachusetts, United States ⏰ Workload: Full-time (100%) ⚖️ Equal Opportunity Employer What This Position Has To Offer
Work for a global leader and innovator in the field of advanced medical nutrition Work in a dynamic environment where your ideas drive real-world impact Competitive salary with great benefits and learning opportunities Opportunity to grow within a global company environment On behalf of
Ajinomoto Cambrooke , we are searching for their next
Revenue Cycle Support Specialist . Job Summary
Are you ready to play a key role in supporting patients, clinics, and internal teams — making sure every order and reimbursement flows smoothly? Then this opportunity is for you! As a recruiting partner of Ajinomoto Cambrooke Inc. (ACI), we are looking for you as
Revenue Cycle Support Specialist
at the location in
Ayer, Massachusetts . In this role, you will be an essential member of the Revenue Cycle team, providing administrative and operational support that keeps ACI’s client services and reimbursement processes running seamlessly. From managing patient documentation and verifying insurance coverage to coordinating with clinics, payers, and patients, your accuracy and organization will ensure that every detail counts. This is an exciting opportunity for a dependable, detail-oriented professional with strong communication skills, empathy for patients, and a passion for supporting healthcare operations in a meaningful way. Salary:
$23.28–$26.50 per hour
plus a
7.5% potential annual bonus . If we sparked your interest, schedule your first interview with us today! What You Will Be Doing
Support ACI’s Client Services and Reimbursement teams by ensuring all patient and order-related documentation is accurate, complete, and up to date Request, receive, and upload essential documents such as insurance cards, prescriptions, and medical necessity letters Verify insurance eligibility through payer portals and update patient data in Salesforce and internal systems Communicate with clinics, payers, and patients via email and phone to resolve missing or expiring documents Assist with processing orders, order confirmations, and renewals across retail, wholesale, and institutional channels Maintain compliant and organized patient records in accordance with HIPAA regulations Support the Medical Billing & Collections team with claim inquiries, invoice preparation, and status follow-ups Monitor shared department inboxes, route requests to the right contacts, and ensure timely follow-up Provide backup support for inbound customer and healthcare professional calls Contribute to a positive team environment by maintaining accuracy, professionalism, and empathy in every interaction What You Bring To The Job
High school diploma or equivalent; college degree a plus Minimum 2 years of customer service or administrative experience, ideally in a healthcare or medical billing environment Familiarity with Salesforce or other CRM/order management systems preferred Proficiency in Microsoft Office (Excel, Word, Teams, SharePoint) Strong organizational and multitasking abilities with high attention to detail Excellent written and verbal communication skills; bilingual a plus Proven reliability, strong work ethic, and ability to work independently as well as collaboratively Understanding of HIPAA and commitment to patient confidentiality Empathetic, service-oriented mindset with a genuine desire to support patients and healthcare teams Team & Benefits
Employee life insurance 3 Weeks Paid Time Off Medical, dental, vision and life Insurance 401K Long Term & Short-Term Disability Tuition Reimbursement Paid Holidays PTO (Paid time off) You can expect a friendly team that always supports each other and maintains a very open and collegial atmosphere. The corporate culture is characterized by flat hierarchies, direct communication, and transparency at all levels. You will be given plenty of room for individual development, both professionally and personally, in an environment that leaves no room for cutthroat competition. Ajinomoto Cambrooke, Inc. formerly Cambrooke Therapeutics, Inc. (expansion of Cambrooke Foods) was founded in 2000 by Lynn and David Paolella, the parents of two children diagnosed with a rare disease called phenylketonuria (PKU). PKU is one of the few genetic diseases, which is managed almost entirely with nutritional intervention. The Paolellas’ goal in forming Cambrooke was simple - to develop improved nutritional therapeutic options for those with serious medical disorders. Today, Cambrooke produces medical formulas and foods for the management of a variety of medical conditions and we are continually innovating new nutritional options targeted at a wide array of diseases.
#J-18808-Ljbffr
We work directly on behalf of Ajinomoto Cambrooke and do not charge any agency fees. Location: Ayer, Massachusetts, United States ⏰ Workload: Full-time (100%) ⚖️ Equal Opportunity Employer What This Position Has To Offer
Work for a global leader and innovator in the field of advanced medical nutrition Work in a dynamic environment where your ideas drive real-world impact Competitive salary with great benefits and learning opportunities Opportunity to grow within a global company environment On behalf of
Ajinomoto Cambrooke , we are searching for their next
Revenue Cycle Support Specialist . Job Summary
Are you ready to play a key role in supporting patients, clinics, and internal teams — making sure every order and reimbursement flows smoothly? Then this opportunity is for you! As a recruiting partner of Ajinomoto Cambrooke Inc. (ACI), we are looking for you as
Revenue Cycle Support Specialist
at the location in
Ayer, Massachusetts . In this role, you will be an essential member of the Revenue Cycle team, providing administrative and operational support that keeps ACI’s client services and reimbursement processes running seamlessly. From managing patient documentation and verifying insurance coverage to coordinating with clinics, payers, and patients, your accuracy and organization will ensure that every detail counts. This is an exciting opportunity for a dependable, detail-oriented professional with strong communication skills, empathy for patients, and a passion for supporting healthcare operations in a meaningful way. Salary:
$23.28–$26.50 per hour
plus a
7.5% potential annual bonus . If we sparked your interest, schedule your first interview with us today! What You Will Be Doing
Support ACI’s Client Services and Reimbursement teams by ensuring all patient and order-related documentation is accurate, complete, and up to date Request, receive, and upload essential documents such as insurance cards, prescriptions, and medical necessity letters Verify insurance eligibility through payer portals and update patient data in Salesforce and internal systems Communicate with clinics, payers, and patients via email and phone to resolve missing or expiring documents Assist with processing orders, order confirmations, and renewals across retail, wholesale, and institutional channels Maintain compliant and organized patient records in accordance with HIPAA regulations Support the Medical Billing & Collections team with claim inquiries, invoice preparation, and status follow-ups Monitor shared department inboxes, route requests to the right contacts, and ensure timely follow-up Provide backup support for inbound customer and healthcare professional calls Contribute to a positive team environment by maintaining accuracy, professionalism, and empathy in every interaction What You Bring To The Job
High school diploma or equivalent; college degree a plus Minimum 2 years of customer service or administrative experience, ideally in a healthcare or medical billing environment Familiarity with Salesforce or other CRM/order management systems preferred Proficiency in Microsoft Office (Excel, Word, Teams, SharePoint) Strong organizational and multitasking abilities with high attention to detail Excellent written and verbal communication skills; bilingual a plus Proven reliability, strong work ethic, and ability to work independently as well as collaboratively Understanding of HIPAA and commitment to patient confidentiality Empathetic, service-oriented mindset with a genuine desire to support patients and healthcare teams Team & Benefits
Employee life insurance 3 Weeks Paid Time Off Medical, dental, vision and life Insurance 401K Long Term & Short-Term Disability Tuition Reimbursement Paid Holidays PTO (Paid time off) You can expect a friendly team that always supports each other and maintains a very open and collegial atmosphere. The corporate culture is characterized by flat hierarchies, direct communication, and transparency at all levels. You will be given plenty of room for individual development, both professionally and personally, in an environment that leaves no room for cutthroat competition. Ajinomoto Cambrooke, Inc. formerly Cambrooke Therapeutics, Inc. (expansion of Cambrooke Foods) was founded in 2000 by Lynn and David Paolella, the parents of two children diagnosed with a rare disease called phenylketonuria (PKU). PKU is one of the few genetic diseases, which is managed almost entirely with nutritional intervention. The Paolellas’ goal in forming Cambrooke was simple - to develop improved nutritional therapeutic options for those with serious medical disorders. Today, Cambrooke produces medical formulas and foods for the management of a variety of medical conditions and we are continually innovating new nutritional options targeted at a wide array of diseases.
#J-18808-Ljbffr