City of Charlotte
Public Relations Specialist
City of Charlotte, Charlotte, North Carolina, United States, 28245
Overview
Public Relations Specialist role at City of Charlotte. This position serves as a liaison between the Communication and Marketing Department and other municipal departments to ensure consistent, accurate, and timely communication. The ideal candidate is a skilled communicator with experience in public relations, media relations, and content creation. Job Details
Department: Charlotte Communications Department Salary: $62,091.00 - $77,614.00 Commensurate with Experience Date Opened: Tuesday, October 14, 2025 Close Date: Tuesday, October 28, 2025 Location: City of Charlotte, NC Responsibilities
Serve as the primary point of contact between the Communication and Marketing Department and assigned municipal departments. Develop and implement strategic communication plans to support departmental initiatives, projects, and public engagement efforts. Ensure alignment of messaging and branding across all municipal communication platforms. Provide communication guidance and support to departmental leadership and staff. Write and edit press releases, media advisories, talking points, newsletters, website content, and social media posts. Consult on the development of multimedia content, including graphics and videos, in collaboration with the creative team. Assist in maintaining and updating website content related to assigned departments. Ensure content is accessible, engaging, and tailored to diverse audiences. Work with the media relations team to coordinate responses to media inquiries and prepare subject matter experts for interviews. Draft media statements and talking points for department representatives. Monitor media coverage and provide reports on public perception and engagement. Assist in planning, promoting and executing public meetings, press conferences, and community engagement events. Support logistics for departmental events, including venue coordination, materials preparation, and media participation. Represent the municipality at public events, serving as a spokesperson when needed. Education and Experience
Associate’s degree with three (3) years of communications, public relations, journalism, or marketing; or an equivalent combination of education, training, and experience providing the required skill and knowledge for successful performance. Required Knowledge and Skills
Experience in content creation across various platforms, including social media, web, and print. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Strong interpersonal skills and ability to work collaboratively with internal teams and external stakeholders. Proficiency in Microsoft 365 and familiarity with content management systems, social media management tools, and basic graphic design software. Required Skills
Strong interpersonal, communication, and customer service skills. Strong analytical skills and great attention to detail. Strong writing, editing, and verbal communication skills. Strong problem-solving ability and critical-thinking skills. Able to analyze data, think creatively, and be solution-oriented. Physical/Mental Requirements
Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods; ability to lift and carry up to 20 pounds; vision to read printed materials; hearing and speech to communicate in person or over the telephone. Working Environment
Office setting Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final candidates applying for any position. Checks may include reference checks, identity verification, education verification, criminal conviction record check, and, if applicable, credit history check and motor vehicle records check. Final candidates must pass a pre-employment drug screening test and may be asked to take a skills test or participate in other assessments. The City of Charlotte is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or gender expression. The City is committed to accessibility and reasonable accommodations during the application process. How To Apply
Apply online. If you require a reasonable accommodation to apply, please inform us. You may visit the City of Charlotte Human Resources Department lobby for self-service kiosks at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Office hours are Monday through Friday, 9:30 a.m. to 3:30 p.m. (EST), excluding holidays. For questions about your application or the hiring process, email Careers@ci.charlotte.nc.us. The City will provide reasonable accommodations upon request. Benefits
The City of Charlotte provides a comprehensive benefits package to eligible employees.
Click here to learn more about the City of Charlotte’s benefits . The City of Charlotte is a drug- and alcohol-free workplace.
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Public Relations Specialist role at City of Charlotte. This position serves as a liaison between the Communication and Marketing Department and other municipal departments to ensure consistent, accurate, and timely communication. The ideal candidate is a skilled communicator with experience in public relations, media relations, and content creation. Job Details
Department: Charlotte Communications Department Salary: $62,091.00 - $77,614.00 Commensurate with Experience Date Opened: Tuesday, October 14, 2025 Close Date: Tuesday, October 28, 2025 Location: City of Charlotte, NC Responsibilities
Serve as the primary point of contact between the Communication and Marketing Department and assigned municipal departments. Develop and implement strategic communication plans to support departmental initiatives, projects, and public engagement efforts. Ensure alignment of messaging and branding across all municipal communication platforms. Provide communication guidance and support to departmental leadership and staff. Write and edit press releases, media advisories, talking points, newsletters, website content, and social media posts. Consult on the development of multimedia content, including graphics and videos, in collaboration with the creative team. Assist in maintaining and updating website content related to assigned departments. Ensure content is accessible, engaging, and tailored to diverse audiences. Work with the media relations team to coordinate responses to media inquiries and prepare subject matter experts for interviews. Draft media statements and talking points for department representatives. Monitor media coverage and provide reports on public perception and engagement. Assist in planning, promoting and executing public meetings, press conferences, and community engagement events. Support logistics for departmental events, including venue coordination, materials preparation, and media participation. Represent the municipality at public events, serving as a spokesperson when needed. Education and Experience
Associate’s degree with three (3) years of communications, public relations, journalism, or marketing; or an equivalent combination of education, training, and experience providing the required skill and knowledge for successful performance. Required Knowledge and Skills
Experience in content creation across various platforms, including social media, web, and print. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Strong interpersonal skills and ability to work collaboratively with internal teams and external stakeholders. Proficiency in Microsoft 365 and familiarity with content management systems, social media management tools, and basic graphic design software. Required Skills
Strong interpersonal, communication, and customer service skills. Strong analytical skills and great attention to detail. Strong writing, editing, and verbal communication skills. Strong problem-solving ability and critical-thinking skills. Able to analyze data, think creatively, and be solution-oriented. Physical/Mental Requirements
Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods; ability to lift and carry up to 20 pounds; vision to read printed materials; hearing and speech to communicate in person or over the telephone. Working Environment
Office setting Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final candidates applying for any position. Checks may include reference checks, identity verification, education verification, criminal conviction record check, and, if applicable, credit history check and motor vehicle records check. Final candidates must pass a pre-employment drug screening test and may be asked to take a skills test or participate in other assessments. The City of Charlotte is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or gender expression. The City is committed to accessibility and reasonable accommodations during the application process. How To Apply
Apply online. If you require a reasonable accommodation to apply, please inform us. You may visit the City of Charlotte Human Resources Department lobby for self-service kiosks at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Office hours are Monday through Friday, 9:30 a.m. to 3:30 p.m. (EST), excluding holidays. For questions about your application or the hiring process, email Careers@ci.charlotte.nc.us. The City will provide reasonable accommodations upon request. Benefits
The City of Charlotte provides a comprehensive benefits package to eligible employees.
Click here to learn more about the City of Charlotte’s benefits . The City of Charlotte is a drug- and alcohol-free workplace.
#J-18808-Ljbffr