Transdev North America
Overview
Transdev in Everett, WA is hiring an Administrative Assistant. We are seeking a friendly, customer service-oriented person who will be responsible for maintaining accurate documentation, assisting with office administrative tasks, and working closely with the Operations Manager, ADA Eligibility Specialist, eligibility applicants, and Community Transit and Everett Transit staff. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Non-CBA Position: Full-Time (Mon-Fri). Work Setting: On-Site. Competitive compensation package of minimum $20.00 – $22.00/hr
Benefits
Vacation: minimum of two (2) weeks Sick days: WPSL (5 days) Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities
Answer incoming calls to address applicants’ questions/concerns. Schedule interviews and book transportation as needed. Create new and update existing records across all programs – Ecolane, GetGoing, Spare. Check in applicants upon arrival and notify ADA Eligibility Specialists that their appointment has arrived. Prepare eligibility determination letters and any additional letters or material to be mailed. Prepare Daily Determination Reports, Weekly KPI Reports, Bi-Monthly Eligible Rider Reports, Monthly CERT Reports, any additional reports as needed and send to designated recipients. Assist Community Transit and Everett Transit as needed. Collect incoming mail daily and distribute to appropriate parties. Process any incoming physical applications and call to schedule an interview immediately. Upload and scan assessments, letters, and any additional supplemental documents to applicant’s profile. Participate in staff meetings with leadership and/or client. Participate in initial and on-going training as required by Transdev and Client. Always provide high quality customer service, maintaining a positive attitude when interacting with applicants, support staff, and caregivers. Assist with other administrative tasks as needed.
Qualifications
High School Diploma, GED or equivalent. Computer literate (Familiar with Microsoft Teams, Outlook, etc.) Excellent customer service skills. Ability to operate standard telephone system. Must be able to work shifts or flexible work schedules as needed.
Physical Requirements
Sit for extended periods (up to 6–8 hours per day) Push and pull objects up to 40 pounds; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to access files or equipment stored at ground level Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us at HR.TalentAcquisition@transdev.com
Drug-free Workplace
Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video.
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Transdev in Everett, WA is hiring an Administrative Assistant. We are seeking a friendly, customer service-oriented person who will be responsible for maintaining accurate documentation, assisting with office administrative tasks, and working closely with the Operations Manager, ADA Eligibility Specialist, eligibility applicants, and Community Transit and Everett Transit staff. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Non-CBA Position: Full-Time (Mon-Fri). Work Setting: On-Site. Competitive compensation package of minimum $20.00 – $22.00/hr
Benefits
Vacation: minimum of two (2) weeks Sick days: WPSL (5 days) Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities
Answer incoming calls to address applicants’ questions/concerns. Schedule interviews and book transportation as needed. Create new and update existing records across all programs – Ecolane, GetGoing, Spare. Check in applicants upon arrival and notify ADA Eligibility Specialists that their appointment has arrived. Prepare eligibility determination letters and any additional letters or material to be mailed. Prepare Daily Determination Reports, Weekly KPI Reports, Bi-Monthly Eligible Rider Reports, Monthly CERT Reports, any additional reports as needed and send to designated recipients. Assist Community Transit and Everett Transit as needed. Collect incoming mail daily and distribute to appropriate parties. Process any incoming physical applications and call to schedule an interview immediately. Upload and scan assessments, letters, and any additional supplemental documents to applicant’s profile. Participate in staff meetings with leadership and/or client. Participate in initial and on-going training as required by Transdev and Client. Always provide high quality customer service, maintaining a positive attitude when interacting with applicants, support staff, and caregivers. Assist with other administrative tasks as needed.
Qualifications
High School Diploma, GED or equivalent. Computer literate (Familiar with Microsoft Teams, Outlook, etc.) Excellent customer service skills. Ability to operate standard telephone system. Must be able to work shifts or flexible work schedules as needed.
Physical Requirements
Sit for extended periods (up to 6–8 hours per day) Push and pull objects up to 40 pounds; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to access files or equipment stored at ground level Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us at HR.TalentAcquisition@transdev.com
Drug-free Workplace
Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video.
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