Merlin Entertainments
LEGOLAND CA SEA LIFE Education Associate - PT
Merlin Entertainments, Carlsbad, California, United States, 92002
LEGOLAND CA SEA LIFE Education Associate - PT
SEA LIFE Education Associate is responsible for delivering memorable guest experiences through educational talks and demonstrations. A SEA LIFE Education Associate is also responsible for upholding our operating standards of safety, service, presentation, and efficiency, along with driving positive guest satisfaction survey results. This is a Part Time position.
Responsibilities
Provides outstanding guest service and creates memorable guest experiences.
Uses interpretive techniques to educate guests throughout the aquarium.
Upholds SEA LIFE operating standards of safety, service, presentation, and efficiency.
Interprets exhibit information to guests of all ages, especially young children.
Adheres to standard operating procedures at all times.
Handles crowd control, guest questions, and guest recovery, and addresses other operations issues as they surface.
Learns and interprets proper identification of marine animals and related ecology and conservation.
Observes and reports the conditions of all animals and monitors their safety and wellbeing at the touch pool.
Is comfortable with handling animals, including snakes, and follows proper animal handling procedures and protocols.
Identifies and interprets biofacts and props to children and adults in an Aquarium setting.
Speaks publicly in one-on-one settings and to large groups in a show setting.
Communicates facility requirements, safety issues, or staffing issues to the Zonal Lead or management.
Conducts breaks for fellow employees in a timely manner.
Greets and excites guests entering and throughout the Aquarium; collaborates with other SEA LIFE departments to foster a positive work environment.
May have additional tasks assigned on occasions.
Qualifications & Experience
Prefer prior experience in a zoo, aquarium, or informal learning settings
Prior experience in working with children preferred
Animal handling experience preferred
Flexible availability, including evenings, weekends, and holidays
Comfortable talking to groups of people
Excellent guest service skills
Self-motivated and demonstrated initiative
Strong attention to detail
Team player and works well with fellow employees
Health And Safety Employees are responsible for the safety of themselves, their colleagues and guests, in line with the Group Policy (HS001) and the law. Follow safe working procedures for all activities and report incidents to the line manager and cooperate with investigations as appropriate. SEA LIFE Exhibit interpreters are responsible for upholding SEA LIFE’s high safety standards and ensuring safety policies are adhered to at all times by guests.
Education High School diploma required. Coursework in science or education preferred.
Other Requirements
Intermittent and prolonged standing and walking to move about the aquarium.
Ability to keep hands and arms in contact with salt and freshwater while interacting with guests.
Physical Requirements Sitting: Occasionally (1 - 33%)
Standing: Constantly (67 - 100%)
Walking: Constantly (67 - 100%)
Lifts & Carries: up to 50 pounds in various frequencies
Twisting, bending, squatting/kneeling/crawling/climbing: Occasionally
Pushing/Pulling: up to 24 pounds, Occasional
Visual Requirements: Close eye work, depth perception, distance vision
Hearing Requirements: Ability to communicate clearly (alarms, phone, conversations)
Benefits Alongside company paid holidays, you can also look forward to enjoying a great benefits package, free tickets to Merlin attractions globally and 30% discount in our retail shops and restaurants.
Pay Range USD $19.50/hr
Employment type
Part-time
Job function
Other
Industries
Entertainment Providers
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Responsibilities
Provides outstanding guest service and creates memorable guest experiences.
Uses interpretive techniques to educate guests throughout the aquarium.
Upholds SEA LIFE operating standards of safety, service, presentation, and efficiency.
Interprets exhibit information to guests of all ages, especially young children.
Adheres to standard operating procedures at all times.
Handles crowd control, guest questions, and guest recovery, and addresses other operations issues as they surface.
Learns and interprets proper identification of marine animals and related ecology and conservation.
Observes and reports the conditions of all animals and monitors their safety and wellbeing at the touch pool.
Is comfortable with handling animals, including snakes, and follows proper animal handling procedures and protocols.
Identifies and interprets biofacts and props to children and adults in an Aquarium setting.
Speaks publicly in one-on-one settings and to large groups in a show setting.
Communicates facility requirements, safety issues, or staffing issues to the Zonal Lead or management.
Conducts breaks for fellow employees in a timely manner.
Greets and excites guests entering and throughout the Aquarium; collaborates with other SEA LIFE departments to foster a positive work environment.
May have additional tasks assigned on occasions.
Qualifications & Experience
Prefer prior experience in a zoo, aquarium, or informal learning settings
Prior experience in working with children preferred
Animal handling experience preferred
Flexible availability, including evenings, weekends, and holidays
Comfortable talking to groups of people
Excellent guest service skills
Self-motivated and demonstrated initiative
Strong attention to detail
Team player and works well with fellow employees
Health And Safety Employees are responsible for the safety of themselves, their colleagues and guests, in line with the Group Policy (HS001) and the law. Follow safe working procedures for all activities and report incidents to the line manager and cooperate with investigations as appropriate. SEA LIFE Exhibit interpreters are responsible for upholding SEA LIFE’s high safety standards and ensuring safety policies are adhered to at all times by guests.
Education High School diploma required. Coursework in science or education preferred.
Other Requirements
Intermittent and prolonged standing and walking to move about the aquarium.
Ability to keep hands and arms in contact with salt and freshwater while interacting with guests.
Physical Requirements Sitting: Occasionally (1 - 33%)
Standing: Constantly (67 - 100%)
Walking: Constantly (67 - 100%)
Lifts & Carries: up to 50 pounds in various frequencies
Twisting, bending, squatting/kneeling/crawling/climbing: Occasionally
Pushing/Pulling: up to 24 pounds, Occasional
Visual Requirements: Close eye work, depth perception, distance vision
Hearing Requirements: Ability to communicate clearly (alarms, phone, conversations)
Benefits Alongside company paid holidays, you can also look forward to enjoying a great benefits package, free tickets to Merlin attractions globally and 30% discount in our retail shops and restaurants.
Pay Range USD $19.50/hr
Employment type
Part-time
Job function
Other
Industries
Entertainment Providers
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr