Blue Flow All Service Plumbing
IT Manager-Hybrid role at
Blue Flow All Service Plumbing . This position serves as the primary point of contact for technology operations, combining hands-on systems management with advisory duties on IT infrastructure, cybersecurity, and technology improvements. This is a hybrid role based in Duluth, GA, with occasional travel to company locations in South Carolina and Florida for on-site assessments, deployments, or support. A key early initiative includes migrating company systems and data from the Skyline environment to a new server infrastructure (in-house or cloud-based) while ensuring business continuity and PCI compliance. Responsibilities
Infrastructure & Systems Management: Manage and maintain all company computer systems, servers, and network infrastructure (on-premise and cloud) Lead the migration from Skyline to a new server environment, overseeing planning, data transfer, testing, and deployment Plan, configure, and implement a new on-site server, ensuring scalability, security, and reliability Oversee computer asset management, including inventory, lifecycle tracking, and replacement planning Administer and maintain Active Directory, Microsoft 365, Azure, and backup systems Manage and support Apple Business Essentials and mobile device management (MDM) Oversee network, VPN, and WiFi infrastructure, including routers, switches, and firewalls Technology Strategy & Consulting
Provide expert consulting and recommendations on IT strategy, infrastructure design, and security posture Evaluate emerging technologies and propose solutions to improve operational efficiency and scalability Advise leadership on long-term IT planning, including hardware refresh cycles, cloud adoption, and compliance initiatives Serve as the technical lead and advisor for all major IT-related decisions and vendor engagements Software, Applications, and Licensing
Administer user access, permissions, and licensing for platforms including Slack, Adobe, Microsoft 365, ServiceTitan, and QuickBooks Coordinate website and domain management, including renewals, DNS, and hosting vendor relationships Manage business telephony systems (8x8, NGN, Spectrum Enterprise, AT&T) to ensure reliable communication Maintain and renew all IT-related licenses and subscriptions Security & Compliance
Implement and monitor cybersecurity controls, including endpoint protection, MFA, and secure access policies Develop and enforce IT policies and procedures aligned with PCI DSS and industry best practices Conduct regular risk assessments and security audits to ensure compliance and identify vulnerabilities Oversee data protection, backups, and disaster recovery protocols Vendor & Project Management
Coordinate and manage relationships with external IT and service vendors, ensuring SLA and compliance adherence Lead technology projects such as server migrations, network upgrades, or cloud integrations Evaluate vendor proposals and make recommendations to leadership based on cost, performance, and scalability Support & Training
Provide first-line support for end-user issues, including hardware, software, and connectivity troubleshooting Train employees on IT policies, cybersecurity awareness, and system best practices Maintain detailed IT documentation, including network maps, system configurations, and standard operating procedures Qualifications
Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience) 3+ years of hands-on experience in IT management, systems administration, or infrastructure support Strong proficiency in Windows Server, Microsoft 365, Active Directory, and Azure Proven experience in server setup, migration, and maintenance Familiarity with network infrastructure (routers, switches, firewalls, VPNs, WiFi) Experience managing or coordinating Managed Service Providers (MSPs) Working knowledge of PCI DSS compliance and implementation Excellent analytical, documentation, and communication skills Ability to travel occasionally to South Carolina and Florida for on-site support and implementation Preferred Qualifications
Experience with ServiceTitan, QuickBooks, and VoIP/telephony systems (e.g., 8x8, AT&T) Familiarity with Apple Business Manager or other MDM platforms Experience in business continuity planning and disaster recovery Certifications such as CompTIA Security+, Network+, Microsoft Certified Systems Administrator, or CISSP Background in multi-location or field service environments
#J-18808-Ljbffr
Blue Flow All Service Plumbing . This position serves as the primary point of contact for technology operations, combining hands-on systems management with advisory duties on IT infrastructure, cybersecurity, and technology improvements. This is a hybrid role based in Duluth, GA, with occasional travel to company locations in South Carolina and Florida for on-site assessments, deployments, or support. A key early initiative includes migrating company systems and data from the Skyline environment to a new server infrastructure (in-house or cloud-based) while ensuring business continuity and PCI compliance. Responsibilities
Infrastructure & Systems Management: Manage and maintain all company computer systems, servers, and network infrastructure (on-premise and cloud) Lead the migration from Skyline to a new server environment, overseeing planning, data transfer, testing, and deployment Plan, configure, and implement a new on-site server, ensuring scalability, security, and reliability Oversee computer asset management, including inventory, lifecycle tracking, and replacement planning Administer and maintain Active Directory, Microsoft 365, Azure, and backup systems Manage and support Apple Business Essentials and mobile device management (MDM) Oversee network, VPN, and WiFi infrastructure, including routers, switches, and firewalls Technology Strategy & Consulting
Provide expert consulting and recommendations on IT strategy, infrastructure design, and security posture Evaluate emerging technologies and propose solutions to improve operational efficiency and scalability Advise leadership on long-term IT planning, including hardware refresh cycles, cloud adoption, and compliance initiatives Serve as the technical lead and advisor for all major IT-related decisions and vendor engagements Software, Applications, and Licensing
Administer user access, permissions, and licensing for platforms including Slack, Adobe, Microsoft 365, ServiceTitan, and QuickBooks Coordinate website and domain management, including renewals, DNS, and hosting vendor relationships Manage business telephony systems (8x8, NGN, Spectrum Enterprise, AT&T) to ensure reliable communication Maintain and renew all IT-related licenses and subscriptions Security & Compliance
Implement and monitor cybersecurity controls, including endpoint protection, MFA, and secure access policies Develop and enforce IT policies and procedures aligned with PCI DSS and industry best practices Conduct regular risk assessments and security audits to ensure compliance and identify vulnerabilities Oversee data protection, backups, and disaster recovery protocols Vendor & Project Management
Coordinate and manage relationships with external IT and service vendors, ensuring SLA and compliance adherence Lead technology projects such as server migrations, network upgrades, or cloud integrations Evaluate vendor proposals and make recommendations to leadership based on cost, performance, and scalability Support & Training
Provide first-line support for end-user issues, including hardware, software, and connectivity troubleshooting Train employees on IT policies, cybersecurity awareness, and system best practices Maintain detailed IT documentation, including network maps, system configurations, and standard operating procedures Qualifications
Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience) 3+ years of hands-on experience in IT management, systems administration, or infrastructure support Strong proficiency in Windows Server, Microsoft 365, Active Directory, and Azure Proven experience in server setup, migration, and maintenance Familiarity with network infrastructure (routers, switches, firewalls, VPNs, WiFi) Experience managing or coordinating Managed Service Providers (MSPs) Working knowledge of PCI DSS compliance and implementation Excellent analytical, documentation, and communication skills Ability to travel occasionally to South Carolina and Florida for on-site support and implementation Preferred Qualifications
Experience with ServiceTitan, QuickBooks, and VoIP/telephony systems (e.g., 8x8, AT&T) Familiarity with Apple Business Manager or other MDM platforms Experience in business continuity planning and disaster recovery Certifications such as CompTIA Security+, Network+, Microsoft Certified Systems Administrator, or CISSP Background in multi-location or field service environments
#J-18808-Ljbffr