MUSC Health
Overview
UNIV - Technology Lead - AHEC role at MUSC Health. This position supports SC AHEC’s departmental information technology, including hardware, software, and other systems by ensuring the smooth operation of resources and serving as a liaison to MUSC Information Solutions (IS) on behalf of the department. Responsibilities
Tracking hardware use for the department (including oversight of routine upgrades and backup/floater pool and process). Coordinating software procurement and renewals. Serving as admin for Salesforce instance and AHEC’s Microsoft 365 licenses. Supporting and troubleshooting staff technology issues, and providing other IT coordination as needed. Maintaining a broad understanding of information technology including diverse software, services, and operating systems; collaborating with users from diverse backgrounds; prioritizing departmental goals and user needs. Working with a high degree of independence, proactively ensuring AHEC technology operations operate without lapses or interruptions and that projects proceed on schedule and within budget. Qualifications
Preferred Qualifications And Experience Five years experience in an information technology (IT) role, preferably in an academic and/or healthcare setting. Experience with Salesforce preferred. MUSC Minimum Training And Experience Requirements A high school diploma and three years experience in computer system development and modification. A bachelor's degree in a related area may be substituted for the required work experience. MUSC Physical Requirements Ability to perform job functions in upright, seated, and walking/mobile positions; able to work indoors; various physical requirements listed (see original for full details). Position Details
Entity: Medical University of South Carolina (MUSC - Univ) Worker Type: Employee | Worker Sub-Type: Classified Pay Rate Type: Salary | Pay Grade: University-06 | Pay Range: 47,588.00 - 67,817.00 - 88,047.000 Scheduled Weekly Hours: 40 Work Shift: (information not specified) Additional Information
Note : In accordance with state HR telecommuting policies, this position is required to report to the office 5 days a week but may become eligible for hybrid telework status after 12 months of employment. Candidates must reside within commuting distance of our Charleston, SC office. About Us The South Carolina Area Health Education Consortium (AHEC) is a state agency that connects students and professionals with the tools, training and resources necessary to develop an effective healthcare workforce, with a focus on primary care in rural and underserved communities. The SC AHEC System consists of the Program Office and four regional AHEC centers located across the state. More information about South Carolina AHEC is available at www.scahec.net. Job Duties
Salesforce Admin: Serve as admin for AHEC’s Salesforce instance including configuring and maintaining Salesforce features, dashboards, reports, roles, permissions, accounts, and licenses; stay up-to-date with releases; oversee sandboxes and testing; coordinate with Salesforce consultants; support program office and regional AHEC center staff in Salesforce use. AHEC Technology Policy and Processes: Coordinate policy and process compliance with MUSC Information Solutions (IS); attend IS meetings; meet requirements for technology, security assessments, and asset procurement. Technology Hardware Tracking: Coordinate hardware/software processes; advise on staff hardware purchases; manage imaging/wiping, standby machines, and hardware upgrade processes; coordinate software licenses renewal. Support for AHEC Staff: Provide internal technology support for local issues (network drives, printers, IS coordination, etc.). Microsoft 365 Admin: Maintain licenses and security measures; assist users; ensure timely renewals. Development Process Support: Provide support to developers, document work, gather requirements, and communicate status to users. EEO and Compliance The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. MUSC participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. Note : This description is provided for informational purposes and may be subject to change.
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UNIV - Technology Lead - AHEC role at MUSC Health. This position supports SC AHEC’s departmental information technology, including hardware, software, and other systems by ensuring the smooth operation of resources and serving as a liaison to MUSC Information Solutions (IS) on behalf of the department. Responsibilities
Tracking hardware use for the department (including oversight of routine upgrades and backup/floater pool and process). Coordinating software procurement and renewals. Serving as admin for Salesforce instance and AHEC’s Microsoft 365 licenses. Supporting and troubleshooting staff technology issues, and providing other IT coordination as needed. Maintaining a broad understanding of information technology including diverse software, services, and operating systems; collaborating with users from diverse backgrounds; prioritizing departmental goals and user needs. Working with a high degree of independence, proactively ensuring AHEC technology operations operate without lapses or interruptions and that projects proceed on schedule and within budget. Qualifications
Preferred Qualifications And Experience Five years experience in an information technology (IT) role, preferably in an academic and/or healthcare setting. Experience with Salesforce preferred. MUSC Minimum Training And Experience Requirements A high school diploma and three years experience in computer system development and modification. A bachelor's degree in a related area may be substituted for the required work experience. MUSC Physical Requirements Ability to perform job functions in upright, seated, and walking/mobile positions; able to work indoors; various physical requirements listed (see original for full details). Position Details
Entity: Medical University of South Carolina (MUSC - Univ) Worker Type: Employee | Worker Sub-Type: Classified Pay Rate Type: Salary | Pay Grade: University-06 | Pay Range: 47,588.00 - 67,817.00 - 88,047.000 Scheduled Weekly Hours: 40 Work Shift: (information not specified) Additional Information
Note : In accordance with state HR telecommuting policies, this position is required to report to the office 5 days a week but may become eligible for hybrid telework status after 12 months of employment. Candidates must reside within commuting distance of our Charleston, SC office. About Us The South Carolina Area Health Education Consortium (AHEC) is a state agency that connects students and professionals with the tools, training and resources necessary to develop an effective healthcare workforce, with a focus on primary care in rural and underserved communities. The SC AHEC System consists of the Program Office and four regional AHEC centers located across the state. More information about South Carolina AHEC is available at www.scahec.net. Job Duties
Salesforce Admin: Serve as admin for AHEC’s Salesforce instance including configuring and maintaining Salesforce features, dashboards, reports, roles, permissions, accounts, and licenses; stay up-to-date with releases; oversee sandboxes and testing; coordinate with Salesforce consultants; support program office and regional AHEC center staff in Salesforce use. AHEC Technology Policy and Processes: Coordinate policy and process compliance with MUSC Information Solutions (IS); attend IS meetings; meet requirements for technology, security assessments, and asset procurement. Technology Hardware Tracking: Coordinate hardware/software processes; advise on staff hardware purchases; manage imaging/wiping, standby machines, and hardware upgrade processes; coordinate software licenses renewal. Support for AHEC Staff: Provide internal technology support for local issues (network drives, printers, IS coordination, etc.). Microsoft 365 Admin: Maintain licenses and security measures; assist users; ensure timely renewals. Development Process Support: Provide support to developers, document work, gather requirements, and communicate status to users. EEO and Compliance The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. MUSC participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. Note : This description is provided for informational purposes and may be subject to change.
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