Sligo Software Solutions Inc.
Mid-Level IT Support with Child Welfare (20 hr/Week Part-time)
Sligo Software Solutions Inc., New York, New York, us, 10261
Greetings from
Sligo Software Solutions, Inc. ! We have an urgent requirement for a
Mid-Level IT Support with Child Welfare (20 hr/Week Part-time)
position with our client.
Position Details
Title:
Mid-Level IT Support with Child Welfare (20 hr/Week Part-time)
Location:
Syracuse, New York
Duration:
24 Months
Client:
NY State - Office of Children & Family Services
Job ID:
SLG - 19 - 11252
Respond by:
10/27/25 5:00 PM
Job Description Provide support for child welfare applications and initiatives.
Duties
Provide CONNECTIONS user support via in-person, email and telephone.
Provide direct, on-site instruction to individual users and small groups.
Provide instruction on newly released functionality.
Deliver presentations to line staff.
Monitor compliance with data entry requirements.
Review training materials.
Provide technical assistance with data warehouse.
Mandatory Requirements
Experience (5+ Years)
Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.
Requirements
100% Onsite
36 months of experience providing IT support to users.
36 months of experience providing implementation support services.
18 months of experience providing onsite systems support in a child welfare environment. Child welfare is defined as child protective, foster care / permanency or preventive services.
18 months of experience in training staff in a child welfare application. Child welfare is defined as child protective, foster care / permanency or preventive services.
Bachelor's Degree
Résumé
Copy of Candidate Identification (i.e., Driver’s License/Green Card/Visa and Passport if applicable)
Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.)
Contact Thank you, Katta Dasharatham Recruiting Team Lead Sligo Software Solutions Inc. dasharatham.katta@sligosoft.com
Direct: (518) 818-6239 Office: (518) 444 0459 x 116 Fax: (518) 444 0457 https://www.linkedin.com/in/dasharatham/
Due to my back-to-back calls, there are times when I might miss your calls. Email is the best way to reach me.
#J-18808-Ljbffr
Sligo Software Solutions, Inc. ! We have an urgent requirement for a
Mid-Level IT Support with Child Welfare (20 hr/Week Part-time)
position with our client.
Position Details
Title:
Mid-Level IT Support with Child Welfare (20 hr/Week Part-time)
Location:
Syracuse, New York
Duration:
24 Months
Client:
NY State - Office of Children & Family Services
Job ID:
SLG - 19 - 11252
Respond by:
10/27/25 5:00 PM
Job Description Provide support for child welfare applications and initiatives.
Duties
Provide CONNECTIONS user support via in-person, email and telephone.
Provide direct, on-site instruction to individual users and small groups.
Provide instruction on newly released functionality.
Deliver presentations to line staff.
Monitor compliance with data entry requirements.
Review training materials.
Provide technical assistance with data warehouse.
Mandatory Requirements
Experience (5+ Years)
Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.
Requirements
100% Onsite
36 months of experience providing IT support to users.
36 months of experience providing implementation support services.
18 months of experience providing onsite systems support in a child welfare environment. Child welfare is defined as child protective, foster care / permanency or preventive services.
18 months of experience in training staff in a child welfare application. Child welfare is defined as child protective, foster care / permanency or preventive services.
Bachelor's Degree
Résumé
Copy of Candidate Identification (i.e., Driver’s License/Green Card/Visa and Passport if applicable)
Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.)
Contact Thank you, Katta Dasharatham Recruiting Team Lead Sligo Software Solutions Inc. dasharatham.katta@sligosoft.com
Direct: (518) 818-6239 Office: (518) 444 0459 x 116 Fax: (518) 444 0457 https://www.linkedin.com/in/dasharatham/
Due to my back-to-back calls, there are times when I might miss your calls. Email is the best way to reach me.
#J-18808-Ljbffr