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Liberty Mutual Insurance

Senior Worker's Compensation Complex Adjuster - MT Based

Liberty Mutual Insurance, Kalispell, Montana, us, 59904

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Senior Worker's Compensation Complex Adjuster - MT Based Base pay range: $74,000.00/yr - $120,000.00/yr

Liberty Mutual Insurance provided pay range. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Overview The Senior Claims Specialist works within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads.

Responsibilities

Plans and conducts investigations of claims (including interviewing insureds, witnesses and claimants, collecting and evaluating documentation, securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; may engage independent adjusters, cause and origin experts and independent medical examiners. Refers to subrogation group or Special Investigations Unit as appropriate.

Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves as necessary during processing.

Assesses actual damages and conducts negotiations within assigned authority limits to settle claims.

Coordinates litigation activities to ensure timely and cost-effective resolutions; attends trials as a company representative.

Acts as senior technical professional on the team, assisting members with escalated issues. Mentors and trains new team members. Participates in Quality Review processes.

Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews.

Performs other duties as assigned.

Qualifications

Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations.

Demonstrated leadership ability and time management skills to delegate work appropriately and organize resources effectively.

Expert knowledge of claims handling practices, legal liability, general insurance policy coverage, and state tort laws as normally acquired through a bachelor’s degree or equivalent training plus 4 to 6 years directly related work experience (at least two in a team leader capacity).

Licensing required in some states.

About Us Pay Philosophy:

The typical starting salary range for this role is determined by skills, experience, education, certifications and location. The full salary range reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles may include commission and/or bonus earnings at rates varying based on the compensation plan for the role.

Equal Opportunity:

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or any basis prohibited by federal, state or local law.

Fair Chance Notices:

California; Los Angeles Incorporated; Los Angeles Unincorporated; Philadelphia; San Francisco.

Job details

Seniority level: Not Applicable

Employment type: Full-time

Job function: Customer Service

Industries: Insurance

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