Liberty Mutual Insurance
Senior Worker's Compensation Complex Adjuster - MT Based
Liberty Mutual Insurance, Great Falls, Montana, United States, 59404
Senior Worker's Compensation Complex Adjuster - MT Based
Base pay range: $74,000.00/yr - $120,000.00/yr
Liberty Mutual Insurance provided pay range: This range is provided by Liberty Mutual Insurance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Overview The Senior Claims Specialist works within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads.
Responsibilities
Plans and conducts investigations of claims (including interviewing insureds, witnesses and claimants, collecting and evaluating documentation, securing evidence and protecting the chain of custody) to analyze and confirm coverage and to determine liability, compensability and damages; refers claims to subrogation group or Special Investigations Unit as appropriate; engages independent adjusters, cause and origin experts and independent medical examiners as needed.
Assesses policy coverage for submitted claims and notifies the insured of issues; determines and establishes reserve requirements, adjusting reserves as necessary during processing.
Assesses actual damages and conducts negotiations, within assigned authority limits, to settle claims.
Coordinates litigation activities to ensure a timely and cost-efficient resolution; attends trials as a company representative.
Acts as senior technical professional on the team, assists team members with escalated issues; mentors and trains new team members; participates in Quality Review processes.
Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews.
Performs other duties as assigned.
Qualifications
Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations.
Demonstrated leadership ability and time management skills to delegate work appropriately and organize resources effectively.
Expert knowledge of claims handling practices, legal liability, general insurance policy coverage, and state tort laws as typically acquired through a bachelor’s degree or equivalent training plus 4 to 6 years of directly related work experience (at least two of which are ordinarily in a team leader capacity).
Licensing required in some states.
About Us & Benefits Pay Philosophy: The typical starting salary range for this role is determined by factors including skills, experience, education, certifications and location. The full salary range reflects the competitive labor market value across the national market and provides opportunities for progression as employees grow within the role. Some roles may include commission and/or bonus earnings based on factors in the compensation plan.
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or any basis prohibited by law.
We are committed to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. We offer comprehensive benefits and continuous learning opportunities.
Fair Chance Notices:
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
Note: Seniority level and Employment type are listed for clarity.
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Liberty Mutual Insurance provided pay range: This range is provided by Liberty Mutual Insurance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Overview The Senior Claims Specialist works within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads.
Responsibilities
Plans and conducts investigations of claims (including interviewing insureds, witnesses and claimants, collecting and evaluating documentation, securing evidence and protecting the chain of custody) to analyze and confirm coverage and to determine liability, compensability and damages; refers claims to subrogation group or Special Investigations Unit as appropriate; engages independent adjusters, cause and origin experts and independent medical examiners as needed.
Assesses policy coverage for submitted claims and notifies the insured of issues; determines and establishes reserve requirements, adjusting reserves as necessary during processing.
Assesses actual damages and conducts negotiations, within assigned authority limits, to settle claims.
Coordinates litigation activities to ensure a timely and cost-efficient resolution; attends trials as a company representative.
Acts as senior technical professional on the team, assists team members with escalated issues; mentors and trains new team members; participates in Quality Review processes.
Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews.
Performs other duties as assigned.
Qualifications
Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations.
Demonstrated leadership ability and time management skills to delegate work appropriately and organize resources effectively.
Expert knowledge of claims handling practices, legal liability, general insurance policy coverage, and state tort laws as typically acquired through a bachelor’s degree or equivalent training plus 4 to 6 years of directly related work experience (at least two of which are ordinarily in a team leader capacity).
Licensing required in some states.
About Us & Benefits Pay Philosophy: The typical starting salary range for this role is determined by factors including skills, experience, education, certifications and location. The full salary range reflects the competitive labor market value across the national market and provides opportunities for progression as employees grow within the role. Some roles may include commission and/or bonus earnings based on factors in the compensation plan.
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or any basis prohibited by law.
We are committed to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. We offer comprehensive benefits and continuous learning opportunities.
Fair Chance Notices:
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
Note: Seniority level and Employment type are listed for clarity.
#J-18808-Ljbffr