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Macy's

Retail Cosmetics Sales Associate - MAC, Northpark Center - Full Time

Macy's, Dallas, Texas, United States, 75215

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Retail Cosmetics Sales Associate - MAC, Northpark Center - Full Time Base pay range: $15.00/hr - $21.00/hr

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview As a Cosmetic Sales Colleague – also known as a Beauty Advisor – you are the trusted expert our customers turn to for all things beauty. You create a personalized and inspiring shopping experience that builds confidence and drives sales. You’ll educate customers, conduct product demonstrations, and provide tailored consultations that may include makeup application and skincare recommendations. You’ll grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service with the goal of exceeding expectations and achieving sales goals. Build lasting client relationships and help every customer leave feeling confident, cared for, and excited to return.

Responsibilities

Educate customers on beauty products, provide expert advice, and conduct product demonstrations and tailored consultations.

Build and manage a loyal client base through follow-up, virtual outreach, and personalized service.

Create a welcoming shopping experience by maintaining a clean, organized sales floor and staying informed on new arrivals, top sellers, trends, and promotions.

Engage customers with a warm welcome, eye contact, and meaningful conversations to build relationships and drive sales.

Support merchandising efforts including signage, pricing, and merchandise moves to ensure a seamless customer experience.

Promote the Loyalty program and ensure customers have what they need, ending with a sincere thank-you and accurate checkout.

Collaborate with teammates to provide excellent service and contribute to store goals.

Qualifications

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.

Must be able to:

Understand and communicate effectively with customers, co-workers, and supervisors.

Read and understand employment policies and safety rules/procedures in English.

Deliver personalized beauty experiences by building relationships with customers, uncovering needs, and educating them on product benefits and use.

Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools, participating in sales events, and staying up to date through training and vendor education.

Meet and surpass daily sales goals by delivering exceptional service.

Acquire new customers by opening credit accounts and sharing loyalty benefits.

Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience.

At least 1 year of customer service or selling experience required.

Essential Physical Requirements

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.

Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, and reaching above eye level.

Requires close vision, color vision, depth perception, and focus adjustment.

Frequent use of computers and technology, including handheld equipment, cash register, and processing transactions.

What We Can Offer You Join a team where work is rewarding and fun. We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, and opportunities for continuous learning and leadership development. You can also participate in Colleague Resource Groups and volunteer opportunities.

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us This is a great time to join Macy’s. Whether you’re helping a customer find the perfect gift, improving our online experience, buying on-trend merchandise, or designing a balloon for the Thanksgiving Day Parade, Macy’s offers opportunities to be part of memorable moments in people’s lives.

Join us and help write the next chapter in our story – Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

BEAUTY00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Details at macysJOBS.com.

Seniorities and Employment Details

Seniority level: Not Applicable

Employment type: Full-time

Job function: Sales and Business Development

Industries: Retail Apparel and Fashion, IT Services and IT Consulting, and Retail

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