North Georgia Family Lawyers and Legal Defense LLC
Legal Services Sales - Experienced
North Georgia Family Lawyers and Legal Defense LLC, Atlanta, Georgia, United States
Job Description
Job Description
Are you a high-performing sales professional who thrives on helping people make life-changing decisions?
Do you see sales as a service, not a hustle, and want to be part of a purpose-driven, high-impact law firm?
North Georgia Family Lawyers
is hiring a full-time
Non-Attorney Sales Consultant
to guide prospective clients through the process of engaging legal representation for divorce, custody, child support, and related family law matters. You’ll play a key role in our mission to help clients move from crisis to clarity — and be well-compensated for your expertise.
What You’ll Be Doing You won’t be cold-calling or selling widgets. You’ll be speaking with
pre-qualified prospective clients
(PNCs) who have reached out for help. Your job is to: Meet with PNCs by phone, video conferencing, or in person , help them gain clarity on their legal situation, and guide them through the decision to retain our firm. Use a consultative, ethical sales approach
grounded in empathy, active listening, and value-based solutions. Ensure PNCs receive pre-conditioning materials and show up prepared for their meetings. Maintain detailed, accurate notes in our CRM systems. Follow up with those who initially say "no" — because "no" often means "not now." After a client signs,
facilitate a warm handoff
to our legal team and conduct periodic check-ins to ensure satisfaction. Stay engaged with the management team, providing feedback on lead quality and conversion performance.
Compensation and Benefits $40,000 base salary + commission. On-target earnings of $90,000 to $120,000. Opportunities for performance bonuses. Paid training and ongoing mentorship. Professional growth within a mission-driven firm. Warm leads — no cold calling. Flexible schedule (remote/in-office hybrid possible for the right candidate). A collaborative, respectful, and ethical sales environment. Compensation:
$40,000 base salary + Commission Responsibilities:
Manage own schedule to balance availability for meetings with prospective new clients as well as following up with PNCs who said “no” and with current clients to conduct quality control calls and interviews. Keep detailed notes in a centralized database. Be a team player and cover for your fellow salespeople to help our firm help our prospective new clients find clarity around and relief from the situation that brought them to the firm in the first place. Follow up with PNCs who said “no”. Follow up with current clients at set milestones during their case or matter. Facilitate a professional introduction and transition to the legal team once the case or matter has begun. Actively engage in dialogue with management regarding the quality and volume of the leads, offering constructive feedback and suggestions for improvement based on your “front lines” experience. Periodically attend trade shows and networking events as a professional representative of the firm (NOTE: This may not be a good idea for all salespeople). Utilize a consultative selling approach when conducting sales calls to illustrate the value and benefits of our services. Update the CRM system with details of all interactions with prospects and clients in a timely manner. Stay current with bar rules, legal industry trends, and information. Qualifications:
Who We’re Looking For: Licensed Attorney in Georgia ( Required ). Qualifications Minimum of
2+ years of sales experience , preferably in legal, professional services, or a client-centered industry. Proven ability to
convert warm and cold leads
into paying clients, with a track record of meeting or exceeding conversion targets. Strong understanding of
family law terminology and processes
(training provided for firm-specific procedures). Exceptional
phone communication and active listening skills , with the ability to convey empathy and professionalism during sensitive client discussions. Demonstrated ability to
manage and track leads
using
MyCase
or similar CRM systems. Results-oriented mindset with the ability to
meet performance goals
(20% conversion rate / 15 new clients per month). Excellent
time management and organizational skills
to balance follow-ups, consultations, and documentation. Strong
emotional intelligence
and
conflict-resolution skills , particularly when working with clients in distressing or high-conflict family situations. Proven ability to
work independently
while maintaining collaboration and communication with attorneys and support staff. Comfortable handling
high call volumes
and maintaining a professional demeanor under pressure. Ability to
identify client needs
and clearly communicate how the firm’s services can provide solutions. Competence in
data entry, note-taking, and case documentation
to ensure accurate recordkeeping in client management systems. Goal-driven personality
with a commitment to continuous improvement and learning. High level of
confidentiality and discretion
when handling sensitive client information. Positive, team-oriented attitude
with a willingness to contribute to the firm’s culture of client service excellence.
Education & Experience Education: Bachelor’s degree
in Business, Communications, Marketing, Psychology, or a related field
preferred , or an equivalent combination of education and proven sales experience. Coursework or certification in
sales, client relations, or legal studies
is an asset. High school diploma or GED required. Expertise: 2+ years of professional sales or client intake experience , ideally in a
legal, financial, or professional services
environment. Working knowledge of
family law concepts and terminology , or the ability to learn quickly through provided training. Proficiency in
CRM software , preferably
MyCase , for tracking leads, documenting communications, and monitoring conversion metrics. Demonstrated success in meeting or exceeding
monthly sales or conversion goals
in a performance-based environment. Strong understanding of
consultative sales techniques , including needs assessment, objection handling, and closing strategies. Experience managing
confidential client information
with professionalism and discretion. Familiarity with
law firm operations
and collaboration within a legal team (attorneys, paralegals, and support staff). Excellent
verbal and written communication skills , especially over the phone, with an emphasis on empathy and professionalism. Comfortable using
Microsoft Office Suite ,
Google Workspace , and standard office technology to support daily operations. About Company Why Join Us? We’re not your typical law firm. We believe
sales is service , when done with integrity, compassion, and skill. We’re growing fast, making a big difference in clients’ lives, and looking for someone who wants to grow with us. If you want to
do meaningful work , use your sales superpowers to help people in crisis, and be part of a
winning team , we want to hear from you. As a performance-driven firm, we focus on providing real value to clients while fostering a supportive, high-performing team environment. We believe in recognizing and rewarding excellence, and offer bonus compensation opportunities for team members who consistently demonstrate their value and profitability.
Job Description
Are you a high-performing sales professional who thrives on helping people make life-changing decisions?
Do you see sales as a service, not a hustle, and want to be part of a purpose-driven, high-impact law firm?
North Georgia Family Lawyers
is hiring a full-time
Non-Attorney Sales Consultant
to guide prospective clients through the process of engaging legal representation for divorce, custody, child support, and related family law matters. You’ll play a key role in our mission to help clients move from crisis to clarity — and be well-compensated for your expertise.
What You’ll Be Doing You won’t be cold-calling or selling widgets. You’ll be speaking with
pre-qualified prospective clients
(PNCs) who have reached out for help. Your job is to: Meet with PNCs by phone, video conferencing, or in person , help them gain clarity on their legal situation, and guide them through the decision to retain our firm. Use a consultative, ethical sales approach
grounded in empathy, active listening, and value-based solutions. Ensure PNCs receive pre-conditioning materials and show up prepared for their meetings. Maintain detailed, accurate notes in our CRM systems. Follow up with those who initially say "no" — because "no" often means "not now." After a client signs,
facilitate a warm handoff
to our legal team and conduct periodic check-ins to ensure satisfaction. Stay engaged with the management team, providing feedback on lead quality and conversion performance.
Compensation and Benefits $40,000 base salary + commission. On-target earnings of $90,000 to $120,000. Opportunities for performance bonuses. Paid training and ongoing mentorship. Professional growth within a mission-driven firm. Warm leads — no cold calling. Flexible schedule (remote/in-office hybrid possible for the right candidate). A collaborative, respectful, and ethical sales environment. Compensation:
$40,000 base salary + Commission Responsibilities:
Manage own schedule to balance availability for meetings with prospective new clients as well as following up with PNCs who said “no” and with current clients to conduct quality control calls and interviews. Keep detailed notes in a centralized database. Be a team player and cover for your fellow salespeople to help our firm help our prospective new clients find clarity around and relief from the situation that brought them to the firm in the first place. Follow up with PNCs who said “no”. Follow up with current clients at set milestones during their case or matter. Facilitate a professional introduction and transition to the legal team once the case or matter has begun. Actively engage in dialogue with management regarding the quality and volume of the leads, offering constructive feedback and suggestions for improvement based on your “front lines” experience. Periodically attend trade shows and networking events as a professional representative of the firm (NOTE: This may not be a good idea for all salespeople). Utilize a consultative selling approach when conducting sales calls to illustrate the value and benefits of our services. Update the CRM system with details of all interactions with prospects and clients in a timely manner. Stay current with bar rules, legal industry trends, and information. Qualifications:
Who We’re Looking For: Licensed Attorney in Georgia ( Required ). Qualifications Minimum of
2+ years of sales experience , preferably in legal, professional services, or a client-centered industry. Proven ability to
convert warm and cold leads
into paying clients, with a track record of meeting or exceeding conversion targets. Strong understanding of
family law terminology and processes
(training provided for firm-specific procedures). Exceptional
phone communication and active listening skills , with the ability to convey empathy and professionalism during sensitive client discussions. Demonstrated ability to
manage and track leads
using
MyCase
or similar CRM systems. Results-oriented mindset with the ability to
meet performance goals
(20% conversion rate / 15 new clients per month). Excellent
time management and organizational skills
to balance follow-ups, consultations, and documentation. Strong
emotional intelligence
and
conflict-resolution skills , particularly when working with clients in distressing or high-conflict family situations. Proven ability to
work independently
while maintaining collaboration and communication with attorneys and support staff. Comfortable handling
high call volumes
and maintaining a professional demeanor under pressure. Ability to
identify client needs
and clearly communicate how the firm’s services can provide solutions. Competence in
data entry, note-taking, and case documentation
to ensure accurate recordkeeping in client management systems. Goal-driven personality
with a commitment to continuous improvement and learning. High level of
confidentiality and discretion
when handling sensitive client information. Positive, team-oriented attitude
with a willingness to contribute to the firm’s culture of client service excellence.
Education & Experience Education: Bachelor’s degree
in Business, Communications, Marketing, Psychology, or a related field
preferred , or an equivalent combination of education and proven sales experience. Coursework or certification in
sales, client relations, or legal studies
is an asset. High school diploma or GED required. Expertise: 2+ years of professional sales or client intake experience , ideally in a
legal, financial, or professional services
environment. Working knowledge of
family law concepts and terminology , or the ability to learn quickly through provided training. Proficiency in
CRM software , preferably
MyCase , for tracking leads, documenting communications, and monitoring conversion metrics. Demonstrated success in meeting or exceeding
monthly sales or conversion goals
in a performance-based environment. Strong understanding of
consultative sales techniques , including needs assessment, objection handling, and closing strategies. Experience managing
confidential client information
with professionalism and discretion. Familiarity with
law firm operations
and collaboration within a legal team (attorneys, paralegals, and support staff). Excellent
verbal and written communication skills , especially over the phone, with an emphasis on empathy and professionalism. Comfortable using
Microsoft Office Suite ,
Google Workspace , and standard office technology to support daily operations. About Company Why Join Us? We’re not your typical law firm. We believe
sales is service , when done with integrity, compassion, and skill. We’re growing fast, making a big difference in clients’ lives, and looking for someone who wants to grow with us. If you want to
do meaningful work , use your sales superpowers to help people in crisis, and be part of a
winning team , we want to hear from you. As a performance-driven firm, we focus on providing real value to clients while fostering a supportive, high-performing team environment. We believe in recognizing and rewarding excellence, and offer bonus compensation opportunities for team members who consistently demonstrate their value and profitability.