Salesforce
Overview
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. Innovation isn’t a buzzword — it’s a way of life. The world of work is changing and we\'re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce\'s core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role
As a member of the Adoption team in the Customer Success Group (CSG), the Customer Adoption Manager is responsible for developing and delivering customer-facing communication programs that drive business value and product adoption for customers. This role requires a strategic thinker with a strong background in digital marketing, data analysis, and project management. Responsibilities
Develop, manage, and implement comprehensive digital strategies across various channels Collaborate with a cross-functional team to ensure alignment with business objectives Analyze data to identify trends, insights, and areas of improvement Optimize campaigns based on performance metrics to maximize impact Work with technical and creative teams to deliver campaigns in a timely, efficient manner Create and present detailed campaign reports to stakeholders highlighting key metrics and impact Stay up-to-date with industry trends, best practices, and immersive technologies to continuously improve campaign effectiveness Minimum Requirements
3-5+ years of professional experience in marketing campaign management Proven track record of successfully managing and optimizing multi-channel marketing campaigns Strong analytical skills with the ability to interpret data and make data-driven decisions Excellent project management and organizational skills Proficiency in marketing automation tools, CRM systems, and analytics platforms Excellent communication and interpersonal skills Creative thinker with the ability to develop innovative marketing strategies Preferred Requirements
Experience in customer marketing and/or program management Experience with Salesforce.com and/or CRM applications Experience with Salesforce Marketing Cloud Familiarity with agile methodologies and practices Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to shape the future and redefine what’s possible — for yourself, for AI, and the world. Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. Salesforce offers time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Washington-based roles, the base salary range is $133,400 to $183,500. For Illinois-based roles, the base salary range is $133,400 to $183,500.
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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. Innovation isn’t a buzzword — it’s a way of life. The world of work is changing and we\'re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce\'s core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role
As a member of the Adoption team in the Customer Success Group (CSG), the Customer Adoption Manager is responsible for developing and delivering customer-facing communication programs that drive business value and product adoption for customers. This role requires a strategic thinker with a strong background in digital marketing, data analysis, and project management. Responsibilities
Develop, manage, and implement comprehensive digital strategies across various channels Collaborate with a cross-functional team to ensure alignment with business objectives Analyze data to identify trends, insights, and areas of improvement Optimize campaigns based on performance metrics to maximize impact Work with technical and creative teams to deliver campaigns in a timely, efficient manner Create and present detailed campaign reports to stakeholders highlighting key metrics and impact Stay up-to-date with industry trends, best practices, and immersive technologies to continuously improve campaign effectiveness Minimum Requirements
3-5+ years of professional experience in marketing campaign management Proven track record of successfully managing and optimizing multi-channel marketing campaigns Strong analytical skills with the ability to interpret data and make data-driven decisions Excellent project management and organizational skills Proficiency in marketing automation tools, CRM systems, and analytics platforms Excellent communication and interpersonal skills Creative thinker with the ability to develop innovative marketing strategies Preferred Requirements
Experience in customer marketing and/or program management Experience with Salesforce.com and/or CRM applications Experience with Salesforce Marketing Cloud Familiarity with agile methodologies and practices Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to shape the future and redefine what’s possible — for yourself, for AI, and the world. Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. Salesforce offers time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. For Washington-based roles, the base salary range is $133,400 to $183,500. For Illinois-based roles, the base salary range is $133,400 to $183,500.
#J-18808-Ljbffr