Arizona Department of Economic Security
HEARING OFFICER CHIEF
Arizona Department of Economic Security, Phoenix, Arizona, United States, 85003
HEARING OFFICER CHIEF
Job location: 2200 North Central Avenue, Phoenix, Arizona 85004. Salary: $73,447.42 - $81,608.38. The position offers the ability to work remotely within Arizona based on the department's business needs.
Job Summary At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. We are seeking an experienced and highly motivated professional to serve as a Chief Hearing Officer (Presiding Administrative Law Judge - PALJ). The Chief Hearing Officer will supervise a team of Administrative Law Judges (ALJs) and/or legal support staff who handle Unemployment Insurance (UI) or Public Assistance (PA) cases. The role involves overseeing all aspects of team management, ensuring timely and accurate case processing, and maintaining high standards of due process and quality.
Job Duties
Supervise ALJs and support staff; hire and select new employees; assign, evaluate, and approve work products; train, coach, counsel, and discipline. Track productivity of ALJs and support staff through reports.
Oversee and manage the appeal and hearing processes to ensure compliance with due process, statutory and regulatory requirements, and timeliness and quality standards mandated by federal and state authorities.
Lead, coordinate, or participate in special projects assigned by upper management and attend meetings.
Work with the ASA management team to solve systemic problems and design and implement new policies, procedures, and processes to maximize efficiency, quality, and timeliness.
Conduct hearings in person or by telephone, asking questions, making a record, making evidentiary rulings, controlling the course of the hearing, and issuing legally correct decisions based upon legal research.
Provide information to parties about the hearing process, assist them effectively, investigate and respond to customer complaints.
Follow up to ensure that decisions are implemented.
Knowledge Of
Federal and state laws and regulations, departmental policy, and precedential decisions for 20 or more different programs.
Due process, rules of evidence, rules of administrative procedure, rules of judicial ethics, and legal research methods.
ASA's Appeals Processing System, word processing, Clear2There, email, electronic calendar, program databases, OnBase, and use of a computer to process cases.
Extensive knowledge of personnel rules, DES personnel policy, and management and supervisory methods, practices and principles.
Principles of English grammar and composition.
Skills In
Writing clearly, concisely and persuasively with proper English grammar.
Conducting thorough legal research.
Relating to customers and working on a team project.
Interacting interpersonally with people from a wide variety of cultural and socioeconomic backgrounds.
Reading, interpreting and extrapolating from data and statistical reports.
Planning, organizing, prioritizing, and executing many competing duties and activities.
Supervising, directing, controlling, evaluating, and motivating subordinate staff.
Conducting and controlling hearings, interrogating witnesses, ruling on motions and objections.
Ability To
Apply complex legal principles to factual situations and explain how the principles have been applied.
Remember large amounts of complex facts and information.
Think logically, articulate complex arguments, and resolve conflicts between competing information.
Concentrate and focus on complex and sometimes conflicting information expressed orally or in writing.
Use manual dexterity to operate computer equipment and other office machines.
Use computer software to execute various workflow processes.
Quickly and logically organize information and present the organized information orally in a sustained and controlled process.
Hear spoken testimony or other information.
Sit uninterrupted for long periods.
Implement time management and project management techniques.
Selective Preference(s)
Bar License in good standing from any state bar.
At least 2 years of experience practicing law.
Experience as a hearing officer, an administrative law judge, or representing parties in administrative hearings.
Pre-Employment Requirements
If driving is essential, a valid Driver's License is required.
All newly hired State employees must complete the Electronic Employment Eligibility Verification Program (E‑Verify).
Background and reference checks are required; employment is contingent upon successful completion and the agency’s ability to reasonably accommodate any restrictions.
Benefits
Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
10 paid holidays per year.
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years.
Paid parental leave—up to 12 weeks for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.
Flexible schedules that promote work/life balance.
Contact Us For questions about this career opportunity, please contact Shannon Anguiano: (480) 876‑0851 or ShannonAnguiano@azdes.gov.
State of Arizona EEO Statement: The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 876‑0851 or ShannonAnguiano@azdes.gov.
#J-18808-Ljbffr
Job Summary At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. We are seeking an experienced and highly motivated professional to serve as a Chief Hearing Officer (Presiding Administrative Law Judge - PALJ). The Chief Hearing Officer will supervise a team of Administrative Law Judges (ALJs) and/or legal support staff who handle Unemployment Insurance (UI) or Public Assistance (PA) cases. The role involves overseeing all aspects of team management, ensuring timely and accurate case processing, and maintaining high standards of due process and quality.
Job Duties
Supervise ALJs and support staff; hire and select new employees; assign, evaluate, and approve work products; train, coach, counsel, and discipline. Track productivity of ALJs and support staff through reports.
Oversee and manage the appeal and hearing processes to ensure compliance with due process, statutory and regulatory requirements, and timeliness and quality standards mandated by federal and state authorities.
Lead, coordinate, or participate in special projects assigned by upper management and attend meetings.
Work with the ASA management team to solve systemic problems and design and implement new policies, procedures, and processes to maximize efficiency, quality, and timeliness.
Conduct hearings in person or by telephone, asking questions, making a record, making evidentiary rulings, controlling the course of the hearing, and issuing legally correct decisions based upon legal research.
Provide information to parties about the hearing process, assist them effectively, investigate and respond to customer complaints.
Follow up to ensure that decisions are implemented.
Knowledge Of
Federal and state laws and regulations, departmental policy, and precedential decisions for 20 or more different programs.
Due process, rules of evidence, rules of administrative procedure, rules of judicial ethics, and legal research methods.
ASA's Appeals Processing System, word processing, Clear2There, email, electronic calendar, program databases, OnBase, and use of a computer to process cases.
Extensive knowledge of personnel rules, DES personnel policy, and management and supervisory methods, practices and principles.
Principles of English grammar and composition.
Skills In
Writing clearly, concisely and persuasively with proper English grammar.
Conducting thorough legal research.
Relating to customers and working on a team project.
Interacting interpersonally with people from a wide variety of cultural and socioeconomic backgrounds.
Reading, interpreting and extrapolating from data and statistical reports.
Planning, organizing, prioritizing, and executing many competing duties and activities.
Supervising, directing, controlling, evaluating, and motivating subordinate staff.
Conducting and controlling hearings, interrogating witnesses, ruling on motions and objections.
Ability To
Apply complex legal principles to factual situations and explain how the principles have been applied.
Remember large amounts of complex facts and information.
Think logically, articulate complex arguments, and resolve conflicts between competing information.
Concentrate and focus on complex and sometimes conflicting information expressed orally or in writing.
Use manual dexterity to operate computer equipment and other office machines.
Use computer software to execute various workflow processes.
Quickly and logically organize information and present the organized information orally in a sustained and controlled process.
Hear spoken testimony or other information.
Sit uninterrupted for long periods.
Implement time management and project management techniques.
Selective Preference(s)
Bar License in good standing from any state bar.
At least 2 years of experience practicing law.
Experience as a hearing officer, an administrative law judge, or representing parties in administrative hearings.
Pre-Employment Requirements
If driving is essential, a valid Driver's License is required.
All newly hired State employees must complete the Electronic Employment Eligibility Verification Program (E‑Verify).
Background and reference checks are required; employment is contingent upon successful completion and the agency’s ability to reasonably accommodate any restrictions.
Benefits
Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
10 paid holidays per year.
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years.
Paid parental leave—up to 12 weeks for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.
Flexible schedules that promote work/life balance.
Contact Us For questions about this career opportunity, please contact Shannon Anguiano: (480) 876‑0851 or ShannonAnguiano@azdes.gov.
State of Arizona EEO Statement: The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 876‑0851 or ShannonAnguiano@azdes.gov.
#J-18808-Ljbffr