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Service Experts

Residential Sales Consultant

Service Experts, Birmingham, Alabama, United States, 35275

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Residential Sales Consultant

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Service Experts

Reports To: Sales Manager or General Manager

Status: Full-time, Regular position

Category: Sales

Location: Freedom Service Experts, 2881 Shannon Oxmoor Rd, Birmingham, AL 35211

Overview The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead‑generation techniques as well as internal lead pipelines.

Key Responsibilities

Present comfort options of residential HVAC and water heater products and services to new and established customers.

Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.

Create relationships with prospective customers and referrals and initiate calls to generate sales.

Work collaboratively with technical team members onsite to promote and ensure a 100% customer satisfaction experience.

Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business.

Desired Skills and Qualifications

At least a High school degree or GED. A Bachelor’s degree or related professional sales certifications preferred.

Prior sales experience, with a preference for experience with direct selling to consumers.

Strong selling and business‑development skills.

A demonstrated ability to effectively communicate concepts to a variety of audiences.

Demonstrated commitment to the delivery of high‑quality, customer‑focused service.

Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.

Valid driver’s license with acceptable driving record.

Ability to consistently demonstrate a positive attendance record.

Available to work flexible hours and on‑call shifts as needed.

Ability to meet physical demands – climb ladders and/or attic stairs, maneuver in attics, basements and crawl spaces to access HVAC units, assess customer requirements and take measurements.

Service Experts Company Perks and Benefits for You

Top Pay for Top Performers, including incentive and bonus opportunities

Our average sales professionals earn an average of $90,000‑$120,000 annually.

Top performers will earn more.

Generous PTO provided

19 paid days off within your first year of employment.

24 paid days off after your second year of employment.

Career‑growth opportunities across the U.S.

Company‑sponsored Medical, Dental, and Vision insurance programs.

Company‑provided smart phone, tablet, uniform plan, and tool replacement program.

Internal Training Academy.

Best‑in‑class 401(k) Retirement Savings Plan with company matching contributions.

Company‑paid employee Life Insurance with options for you and your family.

Short‑term and Long‑term disability insurance options.

Supplemental benefit programs such as legal advice, pet insurance, and health advocacy programs.

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