TALNT Team
Overview
Recruiting Leader | Talent Strategy & Transformation Geek Our Client is an innovative, well-funded O&G company that's looking for a contract-to-hire Help Desk Support Engineer to support their growing Denver office. Base pay range
$35.00/hr - $40.00/hr Key Responsibilities
Provide day-to-day support for endpoint systems, including laptops, desktops, and virtual workspaces. Configure, deploy, and troubleshoot AWS Workspaces for remote and hybrid users. Deploy and manage devices through Microsoft Intune, including policy enforcement, app deployment, and compliance troubleshooting. Resolve Tier 1 and Tier 2 incidents related to user devices, software, and network connectivity. Monitor hardware and software inventory and perform lifecycle management tasks. Install and maintain end-user hardware, peripherals, and approved software packages. Collaborate with other IT staff on the rollout of enterprise systems and tools. Knowledge, Skills, and Abilities Required
Experience with AWS Workspaces setup and lifecycle management. Proficiency in Microsoft Intune, including device onboarding, policy management, and reporting. Familiarity with Microsoft 365, Windows 11, and basic networking principles. Ability to diagnose and resolve a broad range of hardware and software issues. Strong customer service skills and ability to communicate technical topics to non-technical users. Experience with ticketing systems like ServiceNow and ITIL-aligned support processes. Seniority level
Associate Employment type
Contract Job function
Information Technology and Analyst Industries
Oil and Gas IT Services and IT Consulting Information Services
#J-18808-Ljbffr
Recruiting Leader | Talent Strategy & Transformation Geek Our Client is an innovative, well-funded O&G company that's looking for a contract-to-hire Help Desk Support Engineer to support their growing Denver office. Base pay range
$35.00/hr - $40.00/hr Key Responsibilities
Provide day-to-day support for endpoint systems, including laptops, desktops, and virtual workspaces. Configure, deploy, and troubleshoot AWS Workspaces for remote and hybrid users. Deploy and manage devices through Microsoft Intune, including policy enforcement, app deployment, and compliance troubleshooting. Resolve Tier 1 and Tier 2 incidents related to user devices, software, and network connectivity. Monitor hardware and software inventory and perform lifecycle management tasks. Install and maintain end-user hardware, peripherals, and approved software packages. Collaborate with other IT staff on the rollout of enterprise systems and tools. Knowledge, Skills, and Abilities Required
Experience with AWS Workspaces setup and lifecycle management. Proficiency in Microsoft Intune, including device onboarding, policy management, and reporting. Familiarity with Microsoft 365, Windows 11, and basic networking principles. Ability to diagnose and resolve a broad range of hardware and software issues. Strong customer service skills and ability to communicate technical topics to non-technical users. Experience with ticketing systems like ServiceNow and ITIL-aligned support processes. Seniority level
Associate Employment type
Contract Job function
Information Technology and Analyst Industries
Oil and Gas IT Services and IT Consulting Information Services
#J-18808-Ljbffr