Celebrating Life Community Health Center
Patient Service Representative
Celebrating Life Community Health Center, Mission Viejo, California, us, 92690
Join to apply for the
Patient Service Representative
role at
Celebrating Life Community Health Center
Celebrating Life Community Health Center provided pay range This range is provided by Celebrating Life Community Health Center. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $21.00/hr - $23.00/hr
Position Summary The Patient Services Representative (PSR) is responsible for registering and processing patients for appropriate appointments and services, including, but not limited to: scheduling and canceling appointments; and verifying eligibility for specific programs and services.
Essential Duties And Responsibilities
Answers multi-line telephone, ensuring that all calls are channeled to, and responded by the appropriate personnel
Responds to patient inquiries
Makes reminder calls to patients regarding scheduled appointments and follow-up medical care
Conducts intake and outtake of patients
Schedules patient appointments and enters required information in the computer system in an accurate and timely manner
Obtains demographic, insurance and financial information from patient or guarantor
Enters information in computer system with a high degree of accuracy
Explains all required forms to the patient or guarantor and obtains the necessary signatures
Ensures medical necessity compliance by obtaining necessary data, reviewing systems and communicating information to patient or guarantor and obtaining necessary signatures
Protects the financial integrity of CLCHC by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility
Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes
Posts payments in the computer system and generates the appropriate patient receipts
Monitors, reviews and resolves patient account issues on assigned reports
Communicates in an effective and professional manner with Physicians, ancillary departments, nursing units, office staff, insurance companies, as well as patients and their families
Completes thoroughly and accurate documentation in a timely manner
Daily use of Electronic Health Record (EHR) system
Assists in opening/closing clinic
Schedule
Monday - Friday 12pm - 9pm
Some Saturdays
Benefits
401(k)
Dental insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance
Ability to Commute
Mission Viejo, CA 92691 (Required)
Ability to Relocate
Mission Viejo, CA 92691: Relocate before starting work (Required)
Work Location In person
#J-18808-Ljbffr
Patient Service Representative
role at
Celebrating Life Community Health Center
Celebrating Life Community Health Center provided pay range This range is provided by Celebrating Life Community Health Center. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $21.00/hr - $23.00/hr
Position Summary The Patient Services Representative (PSR) is responsible for registering and processing patients for appropriate appointments and services, including, but not limited to: scheduling and canceling appointments; and verifying eligibility for specific programs and services.
Essential Duties And Responsibilities
Answers multi-line telephone, ensuring that all calls are channeled to, and responded by the appropriate personnel
Responds to patient inquiries
Makes reminder calls to patients regarding scheduled appointments and follow-up medical care
Conducts intake and outtake of patients
Schedules patient appointments and enters required information in the computer system in an accurate and timely manner
Obtains demographic, insurance and financial information from patient or guarantor
Enters information in computer system with a high degree of accuracy
Explains all required forms to the patient or guarantor and obtains the necessary signatures
Ensures medical necessity compliance by obtaining necessary data, reviewing systems and communicating information to patient or guarantor and obtaining necessary signatures
Protects the financial integrity of CLCHC by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility
Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes
Posts payments in the computer system and generates the appropriate patient receipts
Monitors, reviews and resolves patient account issues on assigned reports
Communicates in an effective and professional manner with Physicians, ancillary departments, nursing units, office staff, insurance companies, as well as patients and their families
Completes thoroughly and accurate documentation in a timely manner
Daily use of Electronic Health Record (EHR) system
Assists in opening/closing clinic
Schedule
Monday - Friday 12pm - 9pm
Some Saturdays
Benefits
401(k)
Dental insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance
Ability to Commute
Mission Viejo, CA 92691 (Required)
Ability to Relocate
Mission Viejo, CA 92691: Relocate before starting work (Required)
Work Location In person
#J-18808-Ljbffr