iMobile
Retail Sales Associate SHOPS AT TANFORAN All in Avg. $30
iMobile, San Bruno, California, United States, 94066
Retail Sales Associate SHOPS AT TANFORAN
Join to apply for the
Retail Sales Associate SHOPS AT TANFORAN All in Avg. $30
role at
iMobile
We’re a national wireless preferred retailer with 200+ retail stores across the U.S. Since '93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand!
Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our MAs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast‑paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills and expertise in preparation for a promotion to Mobile Expert upon training completion.
Responsibilities
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands‑on demonstrations of the latest and greatest technology in-store.
Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IoT) devices.
Guide your customers through their purchasing experience with thoughtful questions, informative answers and sharing your expertise.
Use digital tools to demonstrate our ever‑expanding coverage and lightning‑fast LTE network.
Explain why plans and services let customers live unlimited, feel the love, stay connected and go further.
Re‑define how wireless is done, from device and account inspection to review and troubleshooting.
Build relationships and partner with employees across channels, including business and customer service.
Collectively own the customer experience and resolve issues, creating a seamless, run‑around‑free environment.
Successfully identify and handoff small business leads.
Develop strong peer relationships where we are all accountable for the company’s success.
Be willing to have a good time while providing first‑class customer experience.
Qualifications
A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers.
Competitive drive and demonstrates confidence to succeed in a fast‑paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
Effective at balancing customer experience and performance goals.
6 months of customer service and/or sales experience; Retail environment preferred.
Benefits
Employee Stock Ownership Program (ESOP)
Competitive hourly pay
Uncapped commission earnings
Automatic raises when reaching attainable milestones
Exciting opportunities for career advancement
A culture of care & excellence
Health Benefits for Full Time Employees
Bonuses: monthly sales incentive programs, contests, rewards and more.
Requirements
Be at least 18 years of age.
High school degree or GED.
Ability to stand for long periods of time.
Ability to lift objects weighing up to 25 lbs.
Reliable transportation.
Full Time (40 hours) or Part Time (20+ hours) availability.
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. You be you!
Apply Now: www.archtelecom.net
Inquiries: Recruiting@archtelecom.net
#J-18808-Ljbffr
Retail Sales Associate SHOPS AT TANFORAN All in Avg. $30
role at
iMobile
We’re a national wireless preferred retailer with 200+ retail stores across the U.S. Since '93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand!
Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our MAs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast‑paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills and expertise in preparation for a promotion to Mobile Expert upon training completion.
Responsibilities
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands‑on demonstrations of the latest and greatest technology in-store.
Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IoT) devices.
Guide your customers through their purchasing experience with thoughtful questions, informative answers and sharing your expertise.
Use digital tools to demonstrate our ever‑expanding coverage and lightning‑fast LTE network.
Explain why plans and services let customers live unlimited, feel the love, stay connected and go further.
Re‑define how wireless is done, from device and account inspection to review and troubleshooting.
Build relationships and partner with employees across channels, including business and customer service.
Collectively own the customer experience and resolve issues, creating a seamless, run‑around‑free environment.
Successfully identify and handoff small business leads.
Develop strong peer relationships where we are all accountable for the company’s success.
Be willing to have a good time while providing first‑class customer experience.
Qualifications
A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers.
Competitive drive and demonstrates confidence to succeed in a fast‑paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
Effective at balancing customer experience and performance goals.
6 months of customer service and/or sales experience; Retail environment preferred.
Benefits
Employee Stock Ownership Program (ESOP)
Competitive hourly pay
Uncapped commission earnings
Automatic raises when reaching attainable milestones
Exciting opportunities for career advancement
A culture of care & excellence
Health Benefits for Full Time Employees
Bonuses: monthly sales incentive programs, contests, rewards and more.
Requirements
Be at least 18 years of age.
High school degree or GED.
Ability to stand for long periods of time.
Ability to lift objects weighing up to 25 lbs.
Reliable transportation.
Full Time (40 hours) or Part Time (20+ hours) availability.
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. You be you!
Apply Now: www.archtelecom.net
Inquiries: Recruiting@archtelecom.net
#J-18808-Ljbffr