Southwest Airlines
Sr Technical Standards Consultant - DMX
Southwest Airlines, Dallas, Texas, United States, 75215
Overview
Department:
Technical Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description
Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Senior Technical Standards Consultant provides advanced business consulting to the Network Operations Control (NOC), leading high-impact strategic initiatives through in-depth research, analysis, and project coordination. This project management-focused role supports all aspects of Technical Operations and resolves compliance issues by collaborating with planning, engineering, quality control, AMTs, inspectors, and maintenance programs. The Senior Technical Standards Consultant is a skilled communicator and presenter who is ready to drive the future of Southwest. Additional Details
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. You would be required to work from our Dallas, TX headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. is required and no current or future work authorization sponsorship available. We are committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities
Responsible for identifying technical challenges that pose compliance risk or span multiple departments, leading multi-disciplinary efforts to define solutions, and setting clear standards for success. This includes facilitating discussions, driving alignment, making informed recommendations, and ensuring adoption of standardized, comprehensive processes that strengthen compliance and efficiency. Conduct regulatory research, interpret guidance, and develop actionable strategies to help ensure Tech Ops maintains safety and compliance. Lead multi-disciplinary workshops, create presentations, and clearly communicate recommendations to Leaders and Teams. Lead process improvement initiatives by facilitating meetings, creating presentations, communicating recommendations, and developing project plans and schedules to support implementation of process improvement initiatives; includes assessing operations, creating process maps, researching federal regulation and guidance, identifying opportunities for improvement, understanding appropriate methodologies, consulting with Subject Matter Experts, and proposing solutions for process improvement. Work with teams across Technical Operations, understand challenges, analyze problems, and establish specific standards required for an effective and compliant Operation. Mentor and guide junior team members in their work and professional development Research and understand federal regulations and guidance material Review, understand, and provide feedback on FAA and DOT NPRM Manage multiple projects and tasks across shifting priorities to ensure team deliverables and Operational needs are attained Evaluate technical processes, recognize deficiencies, and identify root cause as necessary Bring alignment between organizations and drive towards a recommendation or solution Serve as Subject Matter Expert to cross-departmental projects and work as a liaison with other departments and workgroups to ensure Tech Ops needs are met Deliver analysis and solutions or recommendations that illustrate a clear understanding of the problem and the broader impact across Operational groups and the Company Prepare memos, reports, and presentations using excellent verbal and written skills Must be able meet any physical ability requirements listed in this description May perform other job duties as directed by Employee Leaders Knowledge, Skills, and Abilities
The position requires a balance of technical proficiency, leadership skills, project management, and strategic thinking to deliver process improvements, champion regulatory compliance, and influence outcomes across the organization. Expected to mentor and guide junior team members Effective communicator across varying levels of an organization Research and understand federal regulation and guidance Familiarity with aircraft systems and their maintainability Ability to communicate information and ideas concisely to diverse audiences Understand internal/external stakeholder requirements, expectations, and needs and incorporate them into process improvement projects Present in front of all levels of management and represent the department at cross-functional meetings Interpret and understand technical documents such as AMM, IPC, WDM, Engineering drawings and diagrams, ADs, and SBs Understand problems and inefficiencies in technical processes Reconcile multiple variables when making decisions Work independently and as part of a team Negotiation and conflict management; leading discussions with stakeholders from multiple backgrounds Strong analytical and problem-solving abilities Strong change management skills Excellent communication and presentation skills to large audiences and Senior Leadership Identify complex problems and develop options and implement solutions Work within regulatory constraints with a strategic mindset Drive moderately complex continuous improvement projects from concept to completion Education
Required: High School Diploma or GED Experience
Demonstrated experience in leading cross-functional process improvement initiatives and influencing compliance outcomes within a Part 121 air carrier environment Expert level experience in: Part 121 operations and regulatory compliance requirements; Process improvement methodologies; Aircraft Maintenance, Quality Control, and Engineering processes; Regulatory research and interpretation of FAA and DOT rules, guidance, NPRMs Intermediate level experience in: Safety Management System (SMS) principles, Project management, and Technical process evaluation Physical Abilities
Ability to perform work duties from limited space work station/desk/office area for extended periods Ability to communicate and interact with others in English Ability to use a computer and other office productivity tools with sufficient speed and accuracy Other Qualifications
Must maintain a well-groomed appearance per Company guidelines Must be a U.S. citizen or have authorization to work in the United States Must be at least 18 years of age Must be able to comply with Company attendance standards Must be able to travel as needed to accomplish project goals Pay & Benefits: Competitive market salary from $119,900 per year to $133,200 per year depending on qualifications and experience, with opportunity for future pay increases based on performance and market movement. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company. Benefits you\'ll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% Potential for annual Profit-sharing contribution in the Southwest Retirement Savings Plan Competitive health insurance for you and your eligible dependents Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. Explore more Benefits you'll love: https://careers.southwestair.com/benefits *Pay amount doesn't guarantee employment for any particular period **401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits ***Profit-sharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company Southwest Airlines is an Equal Opportunity Employer.
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Department:
Technical Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description
Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Senior Technical Standards Consultant provides advanced business consulting to the Network Operations Control (NOC), leading high-impact strategic initiatives through in-depth research, analysis, and project coordination. This project management-focused role supports all aspects of Technical Operations and resolves compliance issues by collaborating with planning, engineering, quality control, AMTs, inspectors, and maintenance programs. The Senior Technical Standards Consultant is a skilled communicator and presenter who is ready to drive the future of Southwest. Additional Details
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. You would be required to work from our Dallas, TX headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. is required and no current or future work authorization sponsorship available. We are committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities
Responsible for identifying technical challenges that pose compliance risk or span multiple departments, leading multi-disciplinary efforts to define solutions, and setting clear standards for success. This includes facilitating discussions, driving alignment, making informed recommendations, and ensuring adoption of standardized, comprehensive processes that strengthen compliance and efficiency. Conduct regulatory research, interpret guidance, and develop actionable strategies to help ensure Tech Ops maintains safety and compliance. Lead multi-disciplinary workshops, create presentations, and clearly communicate recommendations to Leaders and Teams. Lead process improvement initiatives by facilitating meetings, creating presentations, communicating recommendations, and developing project plans and schedules to support implementation of process improvement initiatives; includes assessing operations, creating process maps, researching federal regulation and guidance, identifying opportunities for improvement, understanding appropriate methodologies, consulting with Subject Matter Experts, and proposing solutions for process improvement. Work with teams across Technical Operations, understand challenges, analyze problems, and establish specific standards required for an effective and compliant Operation. Mentor and guide junior team members in their work and professional development Research and understand federal regulations and guidance material Review, understand, and provide feedback on FAA and DOT NPRM Manage multiple projects and tasks across shifting priorities to ensure team deliverables and Operational needs are attained Evaluate technical processes, recognize deficiencies, and identify root cause as necessary Bring alignment between organizations and drive towards a recommendation or solution Serve as Subject Matter Expert to cross-departmental projects and work as a liaison with other departments and workgroups to ensure Tech Ops needs are met Deliver analysis and solutions or recommendations that illustrate a clear understanding of the problem and the broader impact across Operational groups and the Company Prepare memos, reports, and presentations using excellent verbal and written skills Must be able meet any physical ability requirements listed in this description May perform other job duties as directed by Employee Leaders Knowledge, Skills, and Abilities
The position requires a balance of technical proficiency, leadership skills, project management, and strategic thinking to deliver process improvements, champion regulatory compliance, and influence outcomes across the organization. Expected to mentor and guide junior team members Effective communicator across varying levels of an organization Research and understand federal regulation and guidance Familiarity with aircraft systems and their maintainability Ability to communicate information and ideas concisely to diverse audiences Understand internal/external stakeholder requirements, expectations, and needs and incorporate them into process improvement projects Present in front of all levels of management and represent the department at cross-functional meetings Interpret and understand technical documents such as AMM, IPC, WDM, Engineering drawings and diagrams, ADs, and SBs Understand problems and inefficiencies in technical processes Reconcile multiple variables when making decisions Work independently and as part of a team Negotiation and conflict management; leading discussions with stakeholders from multiple backgrounds Strong analytical and problem-solving abilities Strong change management skills Excellent communication and presentation skills to large audiences and Senior Leadership Identify complex problems and develop options and implement solutions Work within regulatory constraints with a strategic mindset Drive moderately complex continuous improvement projects from concept to completion Education
Required: High School Diploma or GED Experience
Demonstrated experience in leading cross-functional process improvement initiatives and influencing compliance outcomes within a Part 121 air carrier environment Expert level experience in: Part 121 operations and regulatory compliance requirements; Process improvement methodologies; Aircraft Maintenance, Quality Control, and Engineering processes; Regulatory research and interpretation of FAA and DOT rules, guidance, NPRMs Intermediate level experience in: Safety Management System (SMS) principles, Project management, and Technical process evaluation Physical Abilities
Ability to perform work duties from limited space work station/desk/office area for extended periods Ability to communicate and interact with others in English Ability to use a computer and other office productivity tools with sufficient speed and accuracy Other Qualifications
Must maintain a well-groomed appearance per Company guidelines Must be a U.S. citizen or have authorization to work in the United States Must be at least 18 years of age Must be able to comply with Company attendance standards Must be able to travel as needed to accomplish project goals Pay & Benefits: Competitive market salary from $119,900 per year to $133,200 per year depending on qualifications and experience, with opportunity for future pay increases based on performance and market movement. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company. Benefits you\'ll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% Potential for annual Profit-sharing contribution in the Southwest Retirement Savings Plan Competitive health insurance for you and your eligible dependents Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. Explore more Benefits you'll love: https://careers.southwestair.com/benefits *Pay amount doesn't guarantee employment for any particular period **401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits ***Profit-sharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company Southwest Airlines is an Equal Opportunity Employer.
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