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City of Minneapolis

Human Resources Senior Learning Specialist

City of Minneapolis, Minneapolis, Minnesota, United States, 55400

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Position Description Contribute to City-wide learning strategy by designing and delivering learning programs focusing on front-line leaders and individual contributors; partner with Business Partner Solutions to administer and enhance the City’s performance management process; and participate in other HR initiatives that support employee performance, i.e. employee engagement and recognition.

The City of Minneapolis does not sponsor applicants for work visas.

Job Duties And Responsibilities

Manage and coordinate learning and development activities intended for managers, supervisors and individual contributors.

Ensure training materials comply with Federal and State laws and regulations, and other standards including reporting requirements.

Perform research and collect and analyze information, and make decisions and recommendations related to learning and development, including work on policies and strategy, and program development.

Handle communication responsibilities as assigned within learning and development and performance management, answer inquiries, make presentations, attend meetings, clarify information, etc.

Design and conduct formal and informal needs assessments to identify learning and development needs in the City.

Using sound analysis and adult learning principles, design and develop classroom- and non-classroom-based learning programs and materials.

Design approaches to evaluate program success.

Consult, collaborate with and advise leaders across the City on leadership and skill training, employee recognition and performance management and improvement, customized learning programs and teambuilding services to meet their department needs.

Develop communication, marketing and publicity to promote program attendance.

Apply change management and process improvement principles to learning implementation.

Use authoring tools to develop online training.

Advise and coordinate other city staff who have specific expertise to serve as instructors in learning programs.

Advise and guide the refinement of performance management processes, policies and forms.

Develop and deliver communication materials, instructional materials and web content related to PerformMinneapolis.

Support City-wide employee engagement and recognition initiatives.

Respond to technical questions regarding Halogen and to a lesser extent COMET LMS.

Working Conditions Normal office environment.

Required Qualifications

Minimum Education: Bachelor’s Degree in Liberal Arts, Business, Human Resources, Education or related field.

Minimum Experience: Three years of job‑related experience, including designing and delivering soft‑skills training, working with an enterprise‑wide performance management system and engaging employees at all levels of the organization.

Equivalency: An equivalent combination of education and highly related experience in a similar environment may be considered.

Preferred Qualifications

Supervisory experience.

Ability to author e‑learning and produce other forms of online learning, such as videos.

Knowledge, Skills And Abilities

Ability to organize and prioritize work and manage projects.

Ability to consult and collaborate with people across cultures and diverse backgrounds.

Ability to consult with leaders city‑wide.

Excellent writing and communication skills.

Ability to produce professional‑quality learning program materials, including participant guides, slides, handouts, job aids, and diagrams designed to augment the learning experience.

Excellent learning facilitation and classroom management skills, using a variety of creative techniques to foster high classroom engagement while achieving learning objectives.

Technologically proficient.

Proficient with SABA Talent Management (Halogen) software at a super‑user level.

Ability to use Microsoft Office at an intermediate level.

Ability to use online authoring tools (Storyline, Captivate, etc).

Familiarity with a learning management system (LMS).

The City of Minneapolis is proud to be an Equal Employment Opportunity and Affiant employer.

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