Logo
Maxwell Bond

Enterprise Account Manager

Maxwell Bond, Boston, Massachusetts, us, 02298

Save Job

This range is provided by Maxwell Bond. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $110,000.00/yr - $125,000.00/yr

Direct message the job poster from Maxwell Bond

Our client is a rapidly growing

FinTech SaaS provider

delivering innovative

application software solutions

that help enterprise businesses optimize financial operations, compliance, and decision-making. With a strong presence across North America and Europe, they’re known for their high-performing technology, customer-first culture, and impressive client retention rates.

$125,000 base salary + $50,000 variable (OTE $175,000)

Hybrid working (Boston HQ, 2 days per week in office)

Health, dental, and vision insurance

401(k) match

Generous PTO and career development opportunities

The Opportunity

We’re seeking an accomplished

Key Account Manager

to oversee a portfolio of

10 enterprise customers

with a combined

book of business worth $6–9 million USD ARR .

This is a strategic, relationship-led role focused on

driving customer growth and satisfaction

through

upselling, cross-selling, and proactive account management . You’ll work closely with senior stakeholders (CFOs, CIOs, Finance and Operations leaders) to identify new opportunities, ensure solution adoption, and deliver measurable business value.

Key Responsibilities

Manage and grow a portfolio of

10 high-value enterprise clients , ensuring long-term success and revenue retention.

Develop and execute tailored

account growth plans

to expand solution adoption and identify upsell / cross-sell opportunities.

Maintain strong, trusted relationships with

C-level and senior business leaders

within client organizations.

Act as the primary point of contact, coordinating cross-functional teams (Customer Success, Product, and Solutions Consulting) to deliver seamless client experiences.

Monitor account health, renewal cycles, and satisfaction metrics to ensure high retention and continuous engagement.

Negotiate renewals and expansions, achieving and exceeding individual and team revenue targets.

Stay current on FinTech trends, compliance requirements, and SaaS best practices to position the company as a strategic partner.

About You

5+ years of experience in

Key Account Management or Customer Success

within

FinTech, SaaS, or enterprise software .

Proven record of

managing and expanding enterprise accounts

worth $5M+ ARR.

Strong commercial acumen and experience with

renewals, upsells, and cross-sells

in complex B2B environments.

Confident in engaging and influencing

C-suite executives

and senior decision-makers.

Exceptional relationship‑building, negotiation, and communication skills.

Comfortable working in a

hybrid model (2 days per week in the Boston office) .

Seniority level Not Applicable

Employment type Full‑time

Job function Business Development and Sales

Industries Software Development, Financial Services, and Accounting

#J-18808-Ljbffr