Pegasystems, Inc.
Overview
SAP Market Intelligence & Strategy Lead Job Category: Sales Strategy & Operations Location: US - California - Remote | US - Georgia - Remote | US - Massachusetts - Remote | US - Pennsylvania - Remote Meet Our Team
Pega’s Customer Service product marketing team is a key and integral component of Pega’s go-to-market, establishing the voice for its customer service offerings globally. As a primary interface between product management, marketing programs/campaigns, press/influencers, sales enablement, sales leadership, PR and brand teams, every day will be different, and you will be part of one of the most critical functions in driving Pega’s continued success. Picture Yourself at Pega
This is an opportunity that does not come along very often. We are looking for the right energetic candidate to provide product marketing leadership for our Pega Customer Service offering, ranked by Gartner as the LEADER in Core CRM solutions. In this exciting role you will be responsible for crafting and executing a comprehensive marketing strategy to grow our market share and deepen our solution adoption with existing customers. What You'll Do at Pega
You will work closely with customers, customer-facing team, product management, partners and press/influencers to maximize the traction and success of Pega’s Customer Service solution
You will lead Pega’s marketing programs for customer service and serve as a subject matter expert.
In this role, you will help educate sales, solution consultants, CSMs, and partners to clearly target the appropriate buyers, differentiate and communicate the benefits of Pega’s solution, create and execute go to market programs, evangelize the solution to existing customers, prospects, and the press.
Who You Are
You possess deep domain expertise and knowledge of the inner workings of the contact center and the related technology
You are a polished and engaging presenter, with proficiency presenting at the C-suite level, including also proficiency presenting to industry analysts and the press
You are a highly effective people manager, with ability to lead both junior and senior team members
Importantly, you know how to juggle many priorities and competing demands for your time, effectively prioritizing personal and team priorities
What You've Accomplished
A career in product marketing with proven track record
Proficiency in customer service domain, with understanding of key market trends
Comfort level with serving as spokesperson, presenting to largest groups and C-level execs
Able to influence thinking and strategies in a matrixed environment
Success in managing and mentoring teams
Pega Offers You
Gartner Analyst acclaimed technology leadership across our categories of products
Continuous learning and development opportunities
An innovative, inclusive, agile, flexible, fast-paced and fun work environment
Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
#LI-JV1 Job ID: 22674 It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law. https://www.pega.com/about/careers/equal-employment-opportunity
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SAP Market Intelligence & Strategy Lead Job Category: Sales Strategy & Operations Location: US - California - Remote | US - Georgia - Remote | US - Massachusetts - Remote | US - Pennsylvania - Remote Meet Our Team
Pega’s Customer Service product marketing team is a key and integral component of Pega’s go-to-market, establishing the voice for its customer service offerings globally. As a primary interface between product management, marketing programs/campaigns, press/influencers, sales enablement, sales leadership, PR and brand teams, every day will be different, and you will be part of one of the most critical functions in driving Pega’s continued success. Picture Yourself at Pega
This is an opportunity that does not come along very often. We are looking for the right energetic candidate to provide product marketing leadership for our Pega Customer Service offering, ranked by Gartner as the LEADER in Core CRM solutions. In this exciting role you will be responsible for crafting and executing a comprehensive marketing strategy to grow our market share and deepen our solution adoption with existing customers. What You'll Do at Pega
You will work closely with customers, customer-facing team, product management, partners and press/influencers to maximize the traction and success of Pega’s Customer Service solution
You will lead Pega’s marketing programs for customer service and serve as a subject matter expert.
In this role, you will help educate sales, solution consultants, CSMs, and partners to clearly target the appropriate buyers, differentiate and communicate the benefits of Pega’s solution, create and execute go to market programs, evangelize the solution to existing customers, prospects, and the press.
Who You Are
You possess deep domain expertise and knowledge of the inner workings of the contact center and the related technology
You are a polished and engaging presenter, with proficiency presenting at the C-suite level, including also proficiency presenting to industry analysts and the press
You are a highly effective people manager, with ability to lead both junior and senior team members
Importantly, you know how to juggle many priorities and competing demands for your time, effectively prioritizing personal and team priorities
What You've Accomplished
A career in product marketing with proven track record
Proficiency in customer service domain, with understanding of key market trends
Comfort level with serving as spokesperson, presenting to largest groups and C-level execs
Able to influence thinking and strategies in a matrixed environment
Success in managing and mentoring teams
Pega Offers You
Gartner Analyst acclaimed technology leadership across our categories of products
Continuous learning and development opportunities
An innovative, inclusive, agile, flexible, fast-paced and fun work environment
Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
#LI-JV1 Job ID: 22674 It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law. https://www.pega.com/about/careers/equal-employment-opportunity
#J-18808-Ljbffr