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SteelHead Management

Leasing Specialist - The Alder

SteelHead Management, Richmond, Virginia, United States, 23214

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SteelHead Management is a full‑service property management company formed in 2016 to manage multifamily and mixed‑use assets owned by the Holladay Corporation and Spy Rock Real Estate Group, both of which are active developers. SteelHead’s team is best‑in‑class and focuses on owning assets and optimizing NOI and cash flow within a portfolio of owned properties. The property management division manages over 3,000 residential units and 200,000 SF of commercial space in the Richmond, Tidewater, and DC markets. Our goal is to maximize return on investment for owners and investors through increased distributions and asset value.

Job Description We are seeking a highly motivated individual to serve as Leasing Consultant for a rapidly growing and dynamic property management organization. This position is responsible for leasing, marketing, and maintaining satisfied residents at The Alder in Richmond, VA. It is an outstanding career opportunity for an energetic professional to be part of a passionate team committed to achieving success.

Specific Responsibilities

Rent apartment units to prospective residents.

Answer phone and email inquiries from prospective residents while encouraging them to visit the community.

Meet with prospective residents to determine the type of apartment that meets their needs, using innovative sales techniques to close lease sales.

Develop and implement an effective marketing plan that achieves community goals and conducts outreach marketing activity to maintain appropriate traffic levels.

Show apartments and the overall community to prospective residents, highlighting amenities.

Collect all necessary information to begin the application process and enter the data into the computer system.

Communicate approval or disapproval decisions, assist with lease application completion, and obtain initial rent and deposit payments. Schedule move‑in dates and coordinate required maintenance.

Prepare and maintain a file for each resident, ensuring all information is accurate and updated regularly.

Contact residents with expiring leases to discuss renewals and encourage lease renewals.

Take resident calls for service or other needs, forward to the appropriate staff, write work orders, and promote good resident relations through timely response.

Answer outside phone calls and greet visitors.

Prepare reports or compile other data as requested.

Perform other duties as assigned in the best interests of the company.

Qualifications

Previous restaurant, retail sales, or multifamily leasing experience required; previous multifamily leasing experience preferred.

Experience with OneSite preferred.

Above average written and verbal communication skills.

Basic personal computer skills and ability to learn specialized software.

Skill to convince prospective residents of the advantages of living in the community using sales closing methods.

Ability to work a varied schedule, including weekends and some holidays as required.

Knowledge of Federal and Local Fair Housing Laws.

Ability to travel off‑site for training courses and outside marketing.

Candidates will be required to pass a criminal background investigation.

SteelHead Management is an equal opportunity employer.

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