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Harvard Resource Solutions LLC

Accounts Receivable Specialist

Harvard Resource Solutions LLC, Lansing, Michigan, United States

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Harvard Resource Solutions LLC provided pay range This range is provided by Harvard Resource Solutions LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $40,000.00/yr - $45,000.00/yr

Salary is $40,000 - $45,000 annually

Permanent position. Fully in office. The Customer Service / Accounts Receivable Specialist will serve as the primary contact for customer inquiries related to orders, billing, and account status. This role combines customer support with financial responsibilities, ensuring accurate invoicing, timely collections, and positive client relationships.

This is a direct hire position in Clawson, MI. In office position.

Key Responsibilities:

Respond to customer inquiries via phone and email regarding orders, invoices, and account balances

Process customer orders and maintain accurate records in ERP/CRM systems

Generate and send invoices in accordance with company policies and contract terms

Monitor accounts receivable aging reports and follow up on past due accounts

Apply payments, credits, and adjustments to customer accounts

Resolve billing discrepancies and coordinate with internal teams (sales, shipping, production) to ensure customer satisfaction

Assist in preparing monthly statements and financial reporting for AR

Maintain strong customer relationships while ensuring timely collections

Support other administrative and finance functions as needed

Accounts Receivable - Process payments from customers. Answer customer questions regarding their account.

Purchasing - Assist Purchasing to get products to customers quickly.

Qualifications:

High school diploma required; Associate’s or Bachelor’s degree in Accounting, Business, or related field preferred

2+ years of experience in customer service, accounts receivable, or related role (manufacturing industry experience a plus)

Strong communication and problem-solving skills

Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with ERP/accounting software (SAP, QuickBooks, Oracle, etc.)

Detail-oriented with strong organizational and time management skills

Ability to balance customer service with credit and collections responsibilities

Seniority level: Associate

Employment type: Full-time

Job function: Accounting/Auditing and Customer Service

Industries: Manufacturing

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