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GSI Engineering LLC

Accounts Receivable Specialist II

GSI Engineering LLC, Knoxville, Tennessee, United States, 37955

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Accounts Receivable Specialist II

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GSI Engineering LLC

Position Overview The Accounts Receivable Specialist II is responsible for AR functions including payment processing, account reconciliation, and collections outreach. This role ensures the accuracy of receivables data, supports timely collections, and works cross‑functionally to resolve issues and meet cash flow goals.

Responsibilities

Process and apply customer payments across multiple platforms and payment methods.

Monitor AR aging and proactively follow up with customers on past‑due invoices.

Research and resolve payment discrepancies, credit balances, and customer disputes.

Reconcile AR accounts to ensure accuracy and completeness of financial records.

Generate and send customer account statements and support collections processes.

Coordinate with internal departments to ensure accurate invoicing and resolution of account issues.

Prepare AR‑related reports for management and support audits as needed.

Identify opportunities for process improvement and assist in documentation updates.

Qualifications

High School Diploma required; Associate’s degree in Accounting or Business preferred.

Experience with Deltek and/or Vantagepoint a plus.

3+ years of hands‑on AR experience in a high‑volume or service‑based environment.

Working knowledge of accounting principles, AR workflows, and collections procedures.

Proficiency in accounting systems and intermediate Excel skills.

Strong communication and customer service skills, with the ability to handle escalations.

Detail‑oriented, organized, and capable of managing multiple tasks independently.

Travel Requirements

This position does not require regular travel as part of its primary responsibilities; occasional travel of up to 10% may be required for off‑site meetings, training sessions, or company events, and will be communicated in advance.

Physical Demands & Work Environment

This position primarily operates in a professional office environment, requiring the ability to work at a desk for extended periods while using a computer, phone, and standard office equipment.

The position involves sitting for extended periods, performing data entry, and engaging in frequent communication via email, phone, and in‑person interactions.

The role involves regular communication with team members, clients, and stakeholders, both in person and through virtual platforms.

The physical demands of the job may include occasional standing, walking, bending, and lifting office materials up to 15 pounds.

EEO Statement GES is an Equal Opportunity Employer and is proud to recruit the most qualified candidates. Please see our full EEO Statement.

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