The Dollywood Company
Parking Ambassador - Dollywood Theme Park - Full Time Seasonal
The Dollywood Company, Pigeon Forge, Tennessee, us, 37868
Parking Ambassador - Dollywood Theme Park - Full Time Seasonal
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Description At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties in the Great Smoky Mountains of East Tennessee. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together.
We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work.
This role is for a Parking Ambassador for Dollywood Parks who will embody the Dollywood Company culture by ensuring guests have a seamless and welcoming experience in the parking lots of Dollywood and Dollywood’s Splash Country.
Summary Of Essential Functions And Responsibilities
Greets guests and initiates friendly interaction. Provides Guest excellence, which exceeds expectations.
Effectively uses empowerment to ensure Dollywood’s 100% Satisfaction Guarantee policy is implemented.
Reacts calmly and quickly in stressful/emergency situations. Physically assists guests throughout the area as required.
Functions as Parking Facilitator: consistently observes areas of responsibility to ensure smooth flow of traffic; maintains high level of detail; assists in placement of cones, barricades and directional signage; directs traffic into designated parking lots safely and efficiently using clear hand signals.
Completes daily written reports and turn in any necessary paperwork to Parking PIC.
Maintains sense of urgency toward area of operation to reduce guest wait time.
Assists with other areas in parking as needed/requested by Management.
Wears and maintains a themed costume issued by Dollywood.
Operates vehicles/work in all weather conditions.
Performs special projects as directed by Management.
Attends all required training classes and meetings.
Complies with safety and security directives, policies and procedures.
Maintains confidentiality at all times.
Follows all safety standards, including reporting any violation of standards.
Education And Experience Required
Must be at least 16 years of age.
Basic computer skills.
May be required to provide a copy of personal driving record from home state.
Must have less than three (3) traffic violations on record in the last three (3) years.
Must not have a DUI conviction in the past 15 years on record.
Applicants for positions that involve driving guests or hosts must pass a post-offer vision test that complies with DOT requirements.
Must successfully complete a pre-employment offer a background check including motor vehicle and drug screen.
Knowledge, Skills, and Abilities
Able to project Dollywood’s image by being genuinely friendly and caring.
Must be self-motivated and disciplined.
Must be able to prioritize and complete work assignments on a timely basis.
Must maintain strict confidentiality and judgment regarding privileged information.
Must display and live out Lead With Love qualities: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated.
Must be willing to constantly improve.
Smile, maintain eye contact, and must be aggressively friendly.
Must have professional appearance with good personal hygiene.
Friendly, outgoing, polite, courteous, honest, dependable, mature, positive attitude and good judgment.
Must promote and support a “team” work environment.
Must adapt to changes easily.
Must tolerate a fast-paced, hectic environment.
Must show appreciation to others.
Must be sensitive to the needs of guests.
Alert and attentive.
Excellent verbal communicator.
Able to smile and make eye contact to make a friendly impression.
Must have manual dexterity necessary to complete all job duties.
Able to sit, stand or walk for long periods.
Able to work in a small, confined area.
Able to push and/or pull.
Able to bend at waist and knees for long periods.
Ability to tolerate a wide range of climate and temperature variations.
Able to maintain dependable attendance and flexibility with work schedules including overtime, evenings, weekends, holidays.
Give two weeks’ notice for requested days off and have all necessary schedule changes approved by leadership.
Ability to tolerate stress due to job responsibilities and serious consequences of making an error.
Able to operate a fire extinguisher.
Able to tolerate detergents and chemicals.
Able to handle frequent changes in priorities.
Able to report to work without being under influence or smelling of alcohol.
Able to lift 50 lbs.
Must be willing to perform other work functions as assigned.
Must have valid driver’s license and proof of auto liability insurance.
Above average attention to detail and accuracy of information.
Minimum of 18 years of age is required for specific ride operator and vehicle activities.
Equal Opportunity Employer The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
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Description At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties in the Great Smoky Mountains of East Tennessee. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together.
We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work.
This role is for a Parking Ambassador for Dollywood Parks who will embody the Dollywood Company culture by ensuring guests have a seamless and welcoming experience in the parking lots of Dollywood and Dollywood’s Splash Country.
Summary Of Essential Functions And Responsibilities
Greets guests and initiates friendly interaction. Provides Guest excellence, which exceeds expectations.
Effectively uses empowerment to ensure Dollywood’s 100% Satisfaction Guarantee policy is implemented.
Reacts calmly and quickly in stressful/emergency situations. Physically assists guests throughout the area as required.
Functions as Parking Facilitator: consistently observes areas of responsibility to ensure smooth flow of traffic; maintains high level of detail; assists in placement of cones, barricades and directional signage; directs traffic into designated parking lots safely and efficiently using clear hand signals.
Completes daily written reports and turn in any necessary paperwork to Parking PIC.
Maintains sense of urgency toward area of operation to reduce guest wait time.
Assists with other areas in parking as needed/requested by Management.
Wears and maintains a themed costume issued by Dollywood.
Operates vehicles/work in all weather conditions.
Performs special projects as directed by Management.
Attends all required training classes and meetings.
Complies with safety and security directives, policies and procedures.
Maintains confidentiality at all times.
Follows all safety standards, including reporting any violation of standards.
Education And Experience Required
Must be at least 16 years of age.
Basic computer skills.
May be required to provide a copy of personal driving record from home state.
Must have less than three (3) traffic violations on record in the last three (3) years.
Must not have a DUI conviction in the past 15 years on record.
Applicants for positions that involve driving guests or hosts must pass a post-offer vision test that complies with DOT requirements.
Must successfully complete a pre-employment offer a background check including motor vehicle and drug screen.
Knowledge, Skills, and Abilities
Able to project Dollywood’s image by being genuinely friendly and caring.
Must be self-motivated and disciplined.
Must be able to prioritize and complete work assignments on a timely basis.
Must maintain strict confidentiality and judgment regarding privileged information.
Must display and live out Lead With Love qualities: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated.
Must be willing to constantly improve.
Smile, maintain eye contact, and must be aggressively friendly.
Must have professional appearance with good personal hygiene.
Friendly, outgoing, polite, courteous, honest, dependable, mature, positive attitude and good judgment.
Must promote and support a “team” work environment.
Must adapt to changes easily.
Must tolerate a fast-paced, hectic environment.
Must show appreciation to others.
Must be sensitive to the needs of guests.
Alert and attentive.
Excellent verbal communicator.
Able to smile and make eye contact to make a friendly impression.
Must have manual dexterity necessary to complete all job duties.
Able to sit, stand or walk for long periods.
Able to work in a small, confined area.
Able to push and/or pull.
Able to bend at waist and knees for long periods.
Ability to tolerate a wide range of climate and temperature variations.
Able to maintain dependable attendance and flexibility with work schedules including overtime, evenings, weekends, holidays.
Give two weeks’ notice for requested days off and have all necessary schedule changes approved by leadership.
Ability to tolerate stress due to job responsibilities and serious consequences of making an error.
Able to operate a fire extinguisher.
Able to tolerate detergents and chemicals.
Able to handle frequent changes in priorities.
Able to report to work without being under influence or smelling of alcohol.
Able to lift 50 lbs.
Must be willing to perform other work functions as assigned.
Must have valid driver’s license and proof of auto liability insurance.
Above average attention to detail and accuracy of information.
Minimum of 18 years of age is required for specific ride operator and vehicle activities.
Equal Opportunity Employer The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
#J-18808-Ljbffr