Reimagined Parking
Description
The Parking Ambassador greets and creates a welcoming atmosphere for our customers and clients. They perform a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer / client's expectations. The Parking Ambassador provides customer service, including helping customers with entry / exit transactions, maintaining parking equipment in operating condition with receipt paper and free of jams, and troubleshoot and parking equipment that is malfunctioning. The Parking Ambassador works closely with fellow team members and Operations Manager to ensure that cleanliness as well as safety standards are met at all times.
Responsibilities
Must be flexible to work nights Monday-Wednesday, 3pm-9pm, with the opportunity to pick up additional shifts.
Greet arriving and departing guests in a friendly and courteous manner.
Act as traffic controller to assist incoming guests to available parking spaces.
Perform vehicle counts on location throughout shift to ensure garage and open lots do not over fill available spaces.
Perform daily patrols and issue violation warnings to tenants and visitors that violate parking policies.
Execute parking facility appearance procedures by removing trash, including cleaning of parking equipment.
Expedite traffic flow of incoming and outgoing guests.
Assist in the maintenance and repair of parking equipment (training provided) and any general maintenance tasks as directed by the Operations Manager.
Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Operations Manager.
Immediately report any accidents, incidents or safety concerns to the Operations Manager.
Always communicate professionally with guests, client, and teammates.
Employee must be able to perform essential functions of the position with or without reasonable accommodations.
Oversee upkeep of the garage – look for large debris, lights out or anything that can be a hazard. Please report immediately to superiors to inform client.
Qualifications
At least 18 years of age
Excellent customer service and communication skills
Ability to verbally communicate with guests
Previous customer service experience, preferred
Benefits Join our team and enjoy an outstanding benefits package, including :
(Part Time)
401(k) Plan :
Benefit from a generous employer match with immediate vesting to help you save for retirement.
Sick Time Off :
Prioritize your health and well-being with paid sick leave based on state laws and regulations.
Employee Assistance Program : Access behavioral Health Care to assist with personal needs for you and your family members.
United States - California applicants only :
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is / are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.
Find out more about the Los Angeles County Fair Chance Ordinance at https : / / opportunity.lacounty.gov / wp-content / uploads / 2024 / 03 / FCO-FAQ-Final-Updated-with-Recommendations.pdf .
Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage : https : / / calcivilrights.ca.gov / fair-chance-act / .
The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination / class status protected by state / provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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Responsibilities
Must be flexible to work nights Monday-Wednesday, 3pm-9pm, with the opportunity to pick up additional shifts.
Greet arriving and departing guests in a friendly and courteous manner.
Act as traffic controller to assist incoming guests to available parking spaces.
Perform vehicle counts on location throughout shift to ensure garage and open lots do not over fill available spaces.
Perform daily patrols and issue violation warnings to tenants and visitors that violate parking policies.
Execute parking facility appearance procedures by removing trash, including cleaning of parking equipment.
Expedite traffic flow of incoming and outgoing guests.
Assist in the maintenance and repair of parking equipment (training provided) and any general maintenance tasks as directed by the Operations Manager.
Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Operations Manager.
Immediately report any accidents, incidents or safety concerns to the Operations Manager.
Always communicate professionally with guests, client, and teammates.
Employee must be able to perform essential functions of the position with or without reasonable accommodations.
Oversee upkeep of the garage – look for large debris, lights out or anything that can be a hazard. Please report immediately to superiors to inform client.
Qualifications
At least 18 years of age
Excellent customer service and communication skills
Ability to verbally communicate with guests
Previous customer service experience, preferred
Benefits Join our team and enjoy an outstanding benefits package, including :
(Part Time)
401(k) Plan :
Benefit from a generous employer match with immediate vesting to help you save for retirement.
Sick Time Off :
Prioritize your health and well-being with paid sick leave based on state laws and regulations.
Employee Assistance Program : Access behavioral Health Care to assist with personal needs for you and your family members.
United States - California applicants only :
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is / are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.
Find out more about the Los Angeles County Fair Chance Ordinance at https : / / opportunity.lacounty.gov / wp-content / uploads / 2024 / 03 / FCO-FAQ-Final-Updated-with-Recommendations.pdf .
Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage : https : / / calcivilrights.ca.gov / fair-chance-act / .
The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination / class status protected by state / provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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