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The Professional Tree Care Company

Billing Clerk with Collections experience

The Professional Tree Care Company, Berkeley, California, United States, 94709

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Billing Clerk with Collections Experience 3 days ago – Be among the first 25 applicants.

Do you have +/- 1 year of billing experience?

Are you familiar with basic collections practices?

Would you enjoy working at a local company, no more than 35 minutes from home?

About the Opportunity Professional Tree Care Co. is seeking an experienced collections professional with billing and basic accounting experience to work in our corporate headquarters near the Berkeley Bowl West. The right person for this position will blend assertiveness with compassion and ethical integrity. They will have a great memory for names, figures, and be able to remember each client’s relationship to our staff and company.

About the Company Since 1980, The Professional Tree Care Company has been trusted for tree services throughout Northern California. Based in Berkeley, CA, we service commercial, residential, and public works projects from Mendocino to Monterey, and from San Francisco to Sacramento. We recycle 100% of material removed from job sites at our own Green Waste Recycle Yard and create organic mulch from wood chips.

Why You’re Such a Great Fit for This Role

+/- 1 year of experience doing billing/invoicing and collections

Skilled using software such as Sage, QuickBooks, and MS Office, especially Excel

Strong written communication skills – much of your work is via email (cover letter recommended)

Excellent verbal communication; can adjust tone and tactics as required

Persistent and resilient with follow‑through after setbacks

Highly ethical with a strong moral compass and adherence to regulations

Excellent prioritization, deadline management, and teamwork

Authorized to work in the U.S. without sponsorship

Clean criminal history

Essential Functions

Serve as the company’s point person for all invoice creation and delinquent accounts

Prepare collections and aging reports

Prepare written communication to clients, colleagues, and vendors

Generate and analyze financial reports related to overdue invoices

Collaborate with AR/AP Manager on special projects and general AR/AP tasks

Collaborate with accounting and office staff to streamline workflows

Develop systems to increase efficiency

Billing & Invoicing

Prepare and generate accurate invoices based on completed work orders, contracts, or job tickets

Ensure proper documentation and job details before invoicing

Send invoices to residential and commercial clients via email, mail, or customer portals

Communicate with arborists when work is ready to bill

Process billing adjustments, credits, and re‑bills as needed

Maintain detailed billing records and track invoicing status

Coordinate with field crews, estimators, and project managers to verify job completion before invoicing

Accounts Receivable & Collections

Monitor AR aging reports and follow up on past‑due accounts

Contact customers via phone, email, or mail to request payment and resolve disputes

Establish payment plans for overdue accounts when appropriate

Post payments and reconcile customer accounts

Escalate unresolved collection issues appropriately

Maintain accurate notes and documentation of all collection activities

Respond promptly to customer inquiries regarding invoices or payments

Collaborate with arborists, schedulers, and coworkers to resolve billing discrepancies

Maintain professional client relationships while enforcing payment terms

Support month‑end closing and financial reporting related to accounts receivable

Compensation and Further Details

Salary: $25.00 to $28.00 per hour based on skills and experience

401(k) with company contribution starting on Day 1

Company cell phone provided

Benefits after 90 days: 100% company contribution for medical, dental, and vision insurance; paid holidays, sick days, PTO; employee referral bonus

How to apply: Update your resume so your email address is on the resume. If your email address is not on your resume, the application process will not advance.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Accounting/Auditing and Finance – Internet Publishing

Location Berkeley, CA

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