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Ridgecrest Conference Center

Human Resources Coordinator

Ridgecrest Conference Center, Black Mountain, North Carolina, United States, 28711

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Human Resources Coordinator

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Ridgecrest Conference Center .

The Human Resources Coordinator supports Ridgecrest’s HR operations by managing core personnel functions, including payroll, benefits, leave administration, and employee relations. This role ensures a positive employee experience while upholding Ridgecrest’s mission and values. The coordinator also provides logistical support for training and development initiatives and addresses routine inquiries, escalating complex matters as needed.

Responsibilities

Administer and manage all aspects of payroll, compensation, and benefits programs, and leave administration

Facilitate off-boarding process, ensuring a smooth transition for departing team members

Address and resolve routine employment-related inquiries from applicants, team members, and supervisors, escalating complex and sensitive matters to the HR Director as needed

Monitor and improve HRIS functionality within Ridgecrest (Paylocity), identifying training needs within the HR team and the greater Ridgecrest team as well as identifying system enhancements to optimize HR workflows and user experience

Support team member relations by anticipating needs, assisting in routine inquiries and escalating complex issues to the HR Director

Assist with HR related team member communication

Provide administrative support for talent management processes and assist with the implementation of HR initiatives as directed

Coordinate logistics for team member training and development programs to enhance skills and career growth

Maintain accurate and up-to-date team member records and HR documentation

Assist with HR projects and initiatives by providing administrative and logistical support

Assist in maintaining compliance with federal, state, and local employment laws and regulations (e.g., FLSA, FMLA), and implement best practices in HR policies and procedures

Core Values

Serve One

Cultivate Relationships

Create Purposeful Experiences

Make It Better

Minimum Requirements

Personal affirmation of Ridgecrest’s Statement of Faith

Passionate about Ridgecrest’s mission: Impacting lives for God’s glory

Ability to act with integrity, professionalism, and confidentiality

Excellent communication and interpersonal skills

Proven ability to handle confidential information with discretion

Strong organizational and time-management skills

Minimum 2 years of hands‑on experience using Microsoft Excel (including pivot tables and formulas), PowerPoint (creating presentations), and Word (document formatting)

Experience with HRIS such as Paylocity, Workday, ADP, or similar platforms (Paylocity is preferred)

Understanding of data reporting and ability to generate HR reports or metrics from HRIS systems (preferred from Paylocity)

Strong knowledge of employment laws and regulations

Preferred Qualifications

A bachelor’s degree in human resources, Business Administration, or a related field is highly desirable

PHR, SHRM‑CP certification

Experience in employee relations and performance management is a plus

Demonstrated ability to use design tools (e.g., Canva, Affinity, Adobe) to support internal communications and branding

Physical Demands and Work Environment

Position requires working on a computer for an extended time involving visual review of documents and forms

Extended periods of sitting, working on a computer, and viewing screens

Occasional travel required (less than 5% of role)

Reasonable accommodations may be made to enable individuals with disabilities to perform the functions

Purposeful hospitality is the how related to our what (impacting lives) and why (for God’s glory). Therefore, it is essential that every team member on every team understand how to provide purposeful hospitality in their specific areas of responsibility

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

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