IDR Healthcare
IDR is seeking a Credit Collections Coordinator to join one of our top clients in El Segundo, CA. This role is perfect for a proactive individual who thrives in a dynamic environment and is eager to manage a portfolio of accounts, ensuring efficient collection processes and minimizing bad debt. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Credit Collections Coordinator:
• Manage a portfolio of customer accounts, focusing on collecting outstanding receivables and minimizing bad debt.
• Proactively contact customers to follow up on outstanding and past due balances, ensuring timely and appropriate handling per company policy.
• Maintain accurate documentation of all collection efforts and provide customer service for collection issues, disputes, and account adjustments.
• Research and resolve billing discrepancies, utilizing appropriate judgment for adjustments and escalating issues as necessary.
• Participate in meetings, process improvement initiatives, and cross-train with peers for comprehensive coverage.
Required Skills for Credit Collections Coordinator:
• Minimum of 3 years of collection experience, with a preference for 10 years.
• Experience with SAP or other ERP systems.
• Strong customer service, negotiation, and attention to detail skills.
• Proficient in Microsoft Office, particularly Excel, and inter-company software.
• Bachelor's Degree in Finance or Accounting, or relevant experience in lieu of a degree.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
Position Overview/Responsibilities for the Credit Collections Coordinator:
• Manage a portfolio of customer accounts, focusing on collecting outstanding receivables and minimizing bad debt.
• Proactively contact customers to follow up on outstanding and past due balances, ensuring timely and appropriate handling per company policy.
• Maintain accurate documentation of all collection efforts and provide customer service for collection issues, disputes, and account adjustments.
• Research and resolve billing discrepancies, utilizing appropriate judgment for adjustments and escalating issues as necessary.
• Participate in meetings, process improvement initiatives, and cross-train with peers for comprehensive coverage.
Required Skills for Credit Collections Coordinator:
• Minimum of 3 years of collection experience, with a preference for 10 years.
• Experience with SAP or other ERP systems.
• Strong customer service, negotiation, and attention to detail skills.
• Proficient in Microsoft Office, particularly Excel, and inter-company software.
• Bachelor's Degree in Finance or Accounting, or relevant experience in lieu of a degree.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row