SunOpta
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SunOpta delivers customized supply chain solutions and innovation for top brands, retailers, and foodservice providers across a broad portfolio of beverages, broths, and better-for-you snacks. With over 50 years of expertise, SunOpta fuels customers’ growth with high-quality, sustainability-forward solutions distributed through retail, club, foodservice, and e-commerce channels across North America.
Job Summary
The Human Resources Generalist supports the organization by building strong partnerships with internal stakeholders and delivering key HR services and programs. This role is responsible for partnering with the HR Manager to ensure compliance, drive employee engagement, support workforce development, and maintain operational excellence across HR functions including talent acquisition, employee relations, performance management, and HR administration.
Essential Functions of the Job
Talent Acquisition & Onboarding
Partner with Talent Acquisition and hiring managers to support recruiting efforts including job postings, sourcing, interviewing, and selection.
Ensure hiring processes follow approval workflows and compliance standards.
Coordinate and manage onboarding activities to ensure smooth transitions for new hires.
HRIS Administration & Reporting
Maintain accurate employee records in the HRIS system and ensure timely processing of transactions (new hires, terminations, changes).
Generate standard and ad-hoc reports to support HR metrics and business decisions.
Ensure personnel files and documentation are complete and compliant with applicable laws and regulations.
Payroll & Timekeeping Support
Monitor and maintain Time & Attendance systems; support employees and managers with timecard issues and leave tracking.
Coordinate with Corporate Payroll to process bi-weekly changes including new hires, terminations, and pay adjustments.
Assist with payroll audits and ensure data accuracy.
Employee Relations
Provide guidance and support on HR policies, procedures, and employee concerns (e.g., performance, workplace behavior, pay, benefits).
Partner with HRM and site leaders to address employee relations issues and support a positive work environment.
Assist in investigations and ensure documentation is handled appropriately.
Performance & Talent Management
Support leaders through the performance evaluation process.
Partner with supervisors to address performance concerns by providing guidance on coaching strategies, accountability measures, and documentation best practices.
Assist in drafting and delivering corrective actions, ensuring fairness, consistency, and legal compliance.
Benefits & Wellness
Support new hire and open enrollment activities, including employee communications and documentation distribution.
Serve as a point of contact for employee benefit questions; ensure proper documentation of benefit changes.
Assist with wellness initiatives and program rollouts across designated sites.
General HR Support
Maintain confidentiality and data integrity in all HR processes and communications.
Support internal HR projects, audits, and initiatives as needed.
Provide timely and accurate support to site HRM and cross-functional teams.
Perform other duties as assigned.
Supervisory Responsibilities
No internal direct reports
Minimum Qualifications
Bachelor’s Degree or equivalent experience.
Preferred Qualifications
2+ years of experience in Human Resources.
Prior experience supporting a manufacturing environment.
Bilingual in Spanish.
Knowledge And Skills
Demonstrates a strong service orientation; responsive and composed under pressure, with a clear sense of urgency, acute attention to detail, and a high level of integrity and professionalism.
Adapts effectively to changing situations; flexible and resourceful in fast-paced environments.
Self-motivated and capable of working independently while also being a collaborative and reliable team player; results-driven with a solutions-focused mindset.
Possesses excellent written and verbal communication skills, with the ability to communicate clearly and professionally across all levels of the organization.
Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
Work Environment/Physical Demands
Approximately 80% in office environment, 20% off-site including manufacturing and warehouse facilities.
Additional Information
Seniority level: Entry level
Employment type: Full-time
Job function: Human Resources
Industries: Food and Beverage Manufacturing
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