Energy Jobline ZR
Technical Support Specialist - Gate Operators & Access Control Systems in Inglew
Energy Jobline ZR, Inglewood, California, United States, 90397
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Job DescriptionJob Description
Technical Support Specialist – Gate Operators & Access Control Systems
Schedule: Monday – Friday, 7:00 AM – 3:30 PM
About the Role
We are seeking a hands-on Technical Support Specialist to provide expert phone and in-person support to distributors, dealers, and end users for our gate operator and access control systems.
This position involves troubleshooting electrical and mechanical issues, assisting with installation support, and working closely with our engineering team to resolve technical challenges in the field.
Note: This is NOT an IT computer support position
.
This role focuses on mechanical and electrical troubleshooting for physical gate and access systems.
Key Responsibilities
Provide technical support via phone and email to dealers, installers, and end users.
Troubleshoot issues with gate operators, access control, and related low-voltage systems.
Support installation and setup of new systems.
Work with Engineering and Product Support teams to research and resolve field issues.
Document service calls in the Tech Ticket system.
Use the Illustrated Parts Breakdown (IPB) system to identify and recommend replacement parts.
Assist customers in the Will Call Department with questions and product pickups.
Maintain a professional, customer-focused approach at all times.
Qualifications
High school diploma or equivalent required; technical trade school or equivalent experience .
General knowledge of electricity, electronics, or low-voltage systems.
Experience with gate operators, access control, or security systems highly .
Ability to read and interpret wiring diagrams and technical manuals.
Strong troubleshooting skills with mechanical, electrical, or electromechanical equipment.
Comfortable using Windows-based software and basic computer functions (TCP/IP converters, COM ports, etc.).
Excellent phone communication and customer service skills.
Team-oriented with a positive, problem-solving attitude.
Bilingual (English/Spanish) a plus.
Why Join Us
Full-time, steady day shift — no weekends.
Comprehensive training on all products and systems.
Supportive, team-oriented environment.
Opportunity to grow with a leader in gate and access control technology.
Company DescriptionFull service Staffing firm. Filling jobs for well established companies in the LA, and Orange County areas. Most of our jobs are temp to hire or direct hire placements. We are looking for Individuals seeking full time permanent work.Company DescriptionFull service Staffing firm. Filling jobs for well established companies in the LA, and Orange County areas. Most of our jobs are temp to hire or direct hire placements. We are looking for Individuals seeking full time permanent work.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionJob Description
Technical Support Specialist – Gate Operators & Access Control Systems
Schedule: Monday – Friday, 7:00 AM – 3:30 PM
About the Role
We are seeking a hands-on Technical Support Specialist to provide expert phone and in-person support to distributors, dealers, and end users for our gate operator and access control systems.
This position involves troubleshooting electrical and mechanical issues, assisting with installation support, and working closely with our engineering team to resolve technical challenges in the field.
Note: This is NOT an IT computer support position
.
This role focuses on mechanical and electrical troubleshooting for physical gate and access systems.
Key Responsibilities
Provide technical support via phone and email to dealers, installers, and end users.
Troubleshoot issues with gate operators, access control, and related low-voltage systems.
Support installation and setup of new systems.
Work with Engineering and Product Support teams to research and resolve field issues.
Document service calls in the Tech Ticket system.
Use the Illustrated Parts Breakdown (IPB) system to identify and recommend replacement parts.
Assist customers in the Will Call Department with questions and product pickups.
Maintain a professional, customer-focused approach at all times.
Qualifications
High school diploma or equivalent required; technical trade school or equivalent experience .
General knowledge of electricity, electronics, or low-voltage systems.
Experience with gate operators, access control, or security systems highly .
Ability to read and interpret wiring diagrams and technical manuals.
Strong troubleshooting skills with mechanical, electrical, or electromechanical equipment.
Comfortable using Windows-based software and basic computer functions (TCP/IP converters, COM ports, etc.).
Excellent phone communication and customer service skills.
Team-oriented with a positive, problem-solving attitude.
Bilingual (English/Spanish) a plus.
Why Join Us
Full-time, steady day shift — no weekends.
Comprehensive training on all products and systems.
Supportive, team-oriented environment.
Opportunity to grow with a leader in gate and access control technology.
Company DescriptionFull service Staffing firm. Filling jobs for well established companies in the LA, and Orange County areas. Most of our jobs are temp to hire or direct hire placements. We are looking for Individuals seeking full time permanent work.Company DescriptionFull service Staffing firm. Filling jobs for well established companies in the LA, and Orange County areas. Most of our jobs are temp to hire or direct hire placements. We are looking for Individuals seeking full time permanent work.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.