Matlen Silver
ERP Support Specialist (2nd Shift)
Contract Location:
On-site in Redmond, WA Schedule:
MondayThursday, 3:30 PM
2:00 AM PST Contract Length:
6 months to start Position Overview We are seeking a motivated and detail-oriented
ERP Support Specialist
to join our Redmond-based team on the 2nd shift. This individual will support and maintain enterprise-wide and SaaS applications used for data collection, retrieval, and production operations. The role focuses on providing front-line ERP technical support to manufacturing and production teams, ensuring seamless business operations and optimal system performance. Key Responsibilities Provide
technical ERP system support
to manufacturing and production operations. Identify and resolve IDOC (intermediate document) issues
between SAP and MES systems daily. Coordinate and support special activities
on the production floor. Troubleshoot
labeling and system integration issues
impacting production. Manage
purchase order (PO) cancellations
in MES/SAP. Clear
open transfer requests (TRs)
in SAP Warehouse Activity Monitor. Collaborate directly with production operators to create
quarantine tickets (QT)
as needed. Create, modify, and correct work orders
within ERP systems. Serve as a
subject matter expert (SME)
for MES and SmartERP systems. Participate in
system upgrades, testing, and documentation
efforts. Perform
technical problem solving
and recommend process or system improvements. Set up user access permissions and
train users
on ERP applications. Support
report generation and data validation
for business management and operations. Other duties as assigned. Qualifications Education: Bachelors degree in a technical field (preferred) or equivalent practical experience. Experience: 35 years of experience providing ERP system support, ideally in a manufacturing or production environment. Strong knowledge of
SAP
and
MES
systems. Familiarity with
SmartERP
or other ERP platforms a plus. Skills: Proven
troubleshooting and analytical
abilities. Strong
verbal and written communication
skills. Ability to
work independently
and collaborate effectively across departments. Attention to detail and strong organizational skills. Work Environment On-site position in a
hybrid office and light industrial
environment. Requires interaction with production operators and floor activities.
Contract Location:
On-site in Redmond, WA Schedule:
MondayThursday, 3:30 PM
2:00 AM PST Contract Length:
6 months to start Position Overview We are seeking a motivated and detail-oriented
ERP Support Specialist
to join our Redmond-based team on the 2nd shift. This individual will support and maintain enterprise-wide and SaaS applications used for data collection, retrieval, and production operations. The role focuses on providing front-line ERP technical support to manufacturing and production teams, ensuring seamless business operations and optimal system performance. Key Responsibilities Provide
technical ERP system support
to manufacturing and production operations. Identify and resolve IDOC (intermediate document) issues
between SAP and MES systems daily. Coordinate and support special activities
on the production floor. Troubleshoot
labeling and system integration issues
impacting production. Manage
purchase order (PO) cancellations
in MES/SAP. Clear
open transfer requests (TRs)
in SAP Warehouse Activity Monitor. Collaborate directly with production operators to create
quarantine tickets (QT)
as needed. Create, modify, and correct work orders
within ERP systems. Serve as a
subject matter expert (SME)
for MES and SmartERP systems. Participate in
system upgrades, testing, and documentation
efforts. Perform
technical problem solving
and recommend process or system improvements. Set up user access permissions and
train users
on ERP applications. Support
report generation and data validation
for business management and operations. Other duties as assigned. Qualifications Education: Bachelors degree in a technical field (preferred) or equivalent practical experience. Experience: 35 years of experience providing ERP system support, ideally in a manufacturing or production environment. Strong knowledge of
SAP
and
MES
systems. Familiarity with
SmartERP
or other ERP platforms a plus. Skills: Proven
troubleshooting and analytical
abilities. Strong
verbal and written communication
skills. Ability to
work independently
and collaborate effectively across departments. Attention to detail and strong organizational skills. Work Environment On-site position in a
hybrid office and light industrial
environment. Requires interaction with production operators and floor activities.