Washington State
IT Business Analyst – Senior/Specialist (ITBA-SS/ETS)
Washington State, Walla Walla, Washington, United States
IT Business Analyst – Senior/Specialist (ITBA-SS/ETS)
Overview
The Enterprise Technology Services (ETS) division within the Washington State Health Care Authority (HCA) is seeking a Senior/Specialist IT Business Analyst to support the Benefits 24/7 self-service program. The role collaborates with developers, quality assurance testers, and non-technical customers to transition from the legacy system to a new solution and to provide vital benefits information to public and school employees across Washington. The position offers telework eligibility with on-site reporting once per week (Wednesday is the current on-site day). The default work location is Olympia, WA, and HCA has suspended out-of-state telework.
Responsibilities
Act as Scrum Master for the ERB development team.
Identify ways to assist product owners in product planning through requirements development and analysis.
Provide suggestions and support to product owners.
Facilitate backlog grooming sessions.
Maintain open lines of communication across the team.
Facilitate sprint planning, daily stand-ups, sprint deliverables communications, and sprint demonstrations as needed.
Support the development of ERB applications.
Lead requirements analysis and verification.
Develop reports on the status of BA work requests.
Communicate benefits of business and technical solutions to Product Owners and other stakeholders.
Coach and mentor BA staff within the section in collaboration with the supervisor.
Qualifications Required qualifications:
Qualifying candidates will satisfy all of the following requirements (experience can be gained concurrently):
Five (5) years of experience providing requirements analysis services using disciplined, best practice processes for gathering, documenting, analyzing and managing requirements.
Four (4) years of experience with strong analytics and communications; excellent written and verbal communication skills; ability to communicate technical issues to state staff and vendor management; ability to combine analytic skills with business knowledge.
Experience facilitating and creating material for internal and external training on system changes or new applications.
Two (2) years of experience with School or Public Employees benefits (SEBB/PEBB) systems.
Two (2) years of experience with change management, particularly with large system implementations.
Qualifying candidates will also meet one of the following criteria:
Option 1 – Nine (9) years of professional general IT experience, including at least three years as a business analyst.
Option 2 – Associate degree and seven (7) years of professional general IT experience, including at least three years as a business analyst.
Option 3 – Bachelor’s degree and five (5) years of professional general IT experience, including at least three years as a business analyst.
Option 4 – Master’s degree and three (3) years of professional general IT experience, including at least three years as a business analyst.
Option 5 – Three (3) years of professional experience as a journey-level IT professional in state service.
Preferred Qualifications
Experience using BI tools such as SAS, SQL, and data visualization tools (e.g., Tableau, MS SQL Server, Oracle).
Experience working in Agile environment.
Scrum Master or Product Owner certification.
Lean Green Belt certification.
PROSCI Change Management certification.
IIBA CBAP certification.
How To Apply Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. To apply, complete your profile with three professional references and attach in separate files: a cover letter addressing how you meet the qualifications and your current resume.
A cover letter that specifically addresses how you meet the qualifications for this position
Current resume
Notes on veteran preference: attach a copy of your DD214 (Member 4 long-form), NGB 22, or USDVA signed verification of service. Black out any PII data and include your name as it appears on your application in careers.wa.gov.
About HCA and Benefits About HCA: The Washington State Health Care Authority (HCA) is the state\'s largest health care purchaser and its behavioral health authority. HCA purchases health care, including behavioral health treatment, for more than 2.7 million residents. We offer a broad benefits program and a focus on work-life balance and professional development.
Meaningful work with a mission-driven, people-centered culture.
Flexible schedules and mobile work options where available.
Competitive benefits package and tuition reimbursement.
Parking and convenient locations.
Additional Information Notes: This position is covered by WFSE. A background check will be conducted for new hires. HCA is an equal opportunity employer and values a diverse, inclusive workplace. Questions may be directed to HCAjobs@hca.wa.gov. See I-9 documentation requirements for work eligibility. This posting may be used to fill additional positions for up to sixty (60) days.
Updated 07-21-2025
#J-18808-Ljbffr
The Enterprise Technology Services (ETS) division within the Washington State Health Care Authority (HCA) is seeking a Senior/Specialist IT Business Analyst to support the Benefits 24/7 self-service program. The role collaborates with developers, quality assurance testers, and non-technical customers to transition from the legacy system to a new solution and to provide vital benefits information to public and school employees across Washington. The position offers telework eligibility with on-site reporting once per week (Wednesday is the current on-site day). The default work location is Olympia, WA, and HCA has suspended out-of-state telework.
Responsibilities
Act as Scrum Master for the ERB development team.
Identify ways to assist product owners in product planning through requirements development and analysis.
Provide suggestions and support to product owners.
Facilitate backlog grooming sessions.
Maintain open lines of communication across the team.
Facilitate sprint planning, daily stand-ups, sprint deliverables communications, and sprint demonstrations as needed.
Support the development of ERB applications.
Lead requirements analysis and verification.
Develop reports on the status of BA work requests.
Communicate benefits of business and technical solutions to Product Owners and other stakeholders.
Coach and mentor BA staff within the section in collaboration with the supervisor.
Qualifications Required qualifications:
Qualifying candidates will satisfy all of the following requirements (experience can be gained concurrently):
Five (5) years of experience providing requirements analysis services using disciplined, best practice processes for gathering, documenting, analyzing and managing requirements.
Four (4) years of experience with strong analytics and communications; excellent written and verbal communication skills; ability to communicate technical issues to state staff and vendor management; ability to combine analytic skills with business knowledge.
Experience facilitating and creating material for internal and external training on system changes or new applications.
Two (2) years of experience with School or Public Employees benefits (SEBB/PEBB) systems.
Two (2) years of experience with change management, particularly with large system implementations.
Qualifying candidates will also meet one of the following criteria:
Option 1 – Nine (9) years of professional general IT experience, including at least three years as a business analyst.
Option 2 – Associate degree and seven (7) years of professional general IT experience, including at least three years as a business analyst.
Option 3 – Bachelor’s degree and five (5) years of professional general IT experience, including at least three years as a business analyst.
Option 4 – Master’s degree and three (3) years of professional general IT experience, including at least three years as a business analyst.
Option 5 – Three (3) years of professional experience as a journey-level IT professional in state service.
Preferred Qualifications
Experience using BI tools such as SAS, SQL, and data visualization tools (e.g., Tableau, MS SQL Server, Oracle).
Experience working in Agile environment.
Scrum Master or Product Owner certification.
Lean Green Belt certification.
PROSCI Change Management certification.
IIBA CBAP certification.
How To Apply Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. To apply, complete your profile with three professional references and attach in separate files: a cover letter addressing how you meet the qualifications and your current resume.
A cover letter that specifically addresses how you meet the qualifications for this position
Current resume
Notes on veteran preference: attach a copy of your DD214 (Member 4 long-form), NGB 22, or USDVA signed verification of service. Black out any PII data and include your name as it appears on your application in careers.wa.gov.
About HCA and Benefits About HCA: The Washington State Health Care Authority (HCA) is the state\'s largest health care purchaser and its behavioral health authority. HCA purchases health care, including behavioral health treatment, for more than 2.7 million residents. We offer a broad benefits program and a focus on work-life balance and professional development.
Meaningful work with a mission-driven, people-centered culture.
Flexible schedules and mobile work options where available.
Competitive benefits package and tuition reimbursement.
Parking and convenient locations.
Additional Information Notes: This position is covered by WFSE. A background check will be conducted for new hires. HCA is an equal opportunity employer and values a diverse, inclusive workplace. Questions may be directed to HCAjobs@hca.wa.gov. See I-9 documentation requirements for work eligibility. This posting may be used to fill additional positions for up to sixty (60) days.
Updated 07-21-2025
#J-18808-Ljbffr