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Rush University Medical Center

Physician - Primary Care Service Line Director - Rush University System of Healt

Rush University Medical Center, Chicago, Illinois, United States, 60290

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Job Description Primary Care Service Line Director

Rush University Medical Center, Chicago, IL

The Primary Care Service Line Director will lead the strategic planning process and operational initiatives of the Service Line, including clinical pathways, and manage the operational and administrative components of this line. The role offers the opportunity to shape the future of primary care delivery while balancing clinical excellence with operational efficiency in a mission‑driven environment.

Job Responsibilities

Lead the strategic planning process for Service Line growth and operational initiatives, including clinical pathways, and establish business priorities with Rush leadership, physician leaders, and departmental administration.

Manage key performance metrics, including volumes, patient satisfaction, and access.

Lead program development and implementation of new clinical services.

Assist in system integration of care across existing and future Rush‑affiliated sites.

Prepare and manage annual operational and revenue budgets.

Monitor financial performance and identify cost‑reduction opportunities.

Develop revenue‑enhancement strategies and growth initiatives.

Oversee managed care activities and lead faculty recruitment; develop financial models for revenue/activity projections.

Ensure compliance with state/federal laws, accreditation standards, and regulatory requirements.

Develop and implement department and personnel policies & procedures consistent with medical center guidelines and HCFA, Joint Commission, and Corporate Compliance standards.

Lead performance‑improvement activities, educational programs, and risk‑minimization efforts; monitor quality of care.

Implement patient safety and quality assurance policies and procedures.

Maintain a patient‑centric focus, serving as a role model for patient and family relations, customer satisfaction, and clinical outcomes.

Collaborate closely with department chairs and Rush Strategic Planning on annual board reporting, budget projections, technology implementation, and faculty recruitment.

Establish and maintain relationships with corporate compliance to ensure ongoing compliance with all state and federal requirements.

Foster a positive work environment that promotes open communication, independent thinking, and service excellence while actively engaging in performance improvement and educational initiatives.

Maintain collegial relations across departments for cross‑functional improvements.

Interact with regional and national experts to share information, experience, practice, and research.

Partner with Faculty & Provider Recruitment to attract and retain top‑tier physicians and APPs.

Qualifications

Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) required.

Board Certified in Family Medicine or Internal Medicine.

Unrestricted medical license (or eligibility to obtain) in Illinois.

Minimum 8 years progressive experience in a health system or academic medical center.

Minimum 2 years of people‑management experience.

Significant exposure to service lines across inpatient and outpatient settings preferred.

Demonstrated marketing capability, analytical skills, and business acumen.

Advanced Microsoft Office proficiency (Excel, Word, Access, PowerPoint).

Strong communication, organization, and problem‑solving abilities.

Excellent interpersonal skills and ability to work with physician leaders.

Capability to manage multiple concurrent projects independently and as part of a team.

Pay Range:

$300,000 - $400,000

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Position

Physician - Primary Care Service Line Director - Rush University System of Health

Location

US:IL:Chicago

Req ID

22364

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