Legacy Ventures LLC
Guest Service Night Auditor - Dillard House, a Farm Resort
Legacy Ventures LLC, Dillard, Georgia, United States, 30537
Job Details
Job Location Dillard House, a Farm Resort - Dillard, GA
Position Type Full-Time and Part-Time
Job Category Hospitality - Hotel
Night Auditor
Company Overview:
The Dillard House, a Farm Resort is a new addition to the Legacy Ventures portfolio and will be an exciting adventure as we build on what the Dillard family has developed since 1917. This one-of-a-kind property is nestled in the picturesque Tennessee River Valley within a two-hour drive north of Atlanta in Rabun County. It will represent tradition with authentically sourced cuisine, numerous outdoor activities and outstanding southern charm and hospitality.
Summary : Processing of night audit reporting and oversight of 3rd shift resort operations. Responds to and services the guests' needs. Responsible for balancing the daily operations of the resort. Performs a variety of clerical duties including basic computer work and simple accounting tasks.
Qualifications
Key Responsibilities: Process night audit reports and balance daily hotel operations in a timely and accurate manner. Deliver prompt, courteous service to guests. Maintain complete knowledge of hotel systems, including PMS, PBX, key locks, and fire alarm protocols. Monitor guest accounts, review credit activity, and take necessary action. Adhere to cash handling policies and procedures Respond to guest inquiries and emergencies; assist with reservations and room sales, including upselling. Complete all tasks outlined in the night shift checklist. Maintain a clean, professional appearance and organized work area. Stay informed about the hotel's surrounding area to assist guests. Ensure guest confidentiality and handle sensitive information discreetly. Foster a positive and professional environment with guests and team members.
Job Location Dillard House, a Farm Resort - Dillard, GA
Position Type Full-Time and Part-Time
Job Category Hospitality - Hotel
Night Auditor
Company Overview:
The Dillard House, a Farm Resort is a new addition to the Legacy Ventures portfolio and will be an exciting adventure as we build on what the Dillard family has developed since 1917. This one-of-a-kind property is nestled in the picturesque Tennessee River Valley within a two-hour drive north of Atlanta in Rabun County. It will represent tradition with authentically sourced cuisine, numerous outdoor activities and outstanding southern charm and hospitality.
Summary : Processing of night audit reporting and oversight of 3rd shift resort operations. Responds to and services the guests' needs. Responsible for balancing the daily operations of the resort. Performs a variety of clerical duties including basic computer work and simple accounting tasks.
Qualifications
Key Responsibilities: Process night audit reports and balance daily hotel operations in a timely and accurate manner. Deliver prompt, courteous service to guests. Maintain complete knowledge of hotel systems, including PMS, PBX, key locks, and fire alarm protocols. Monitor guest accounts, review credit activity, and take necessary action. Adhere to cash handling policies and procedures Respond to guest inquiries and emergencies; assist with reservations and room sales, including upselling. Complete all tasks outlined in the night shift checklist. Maintain a clean, professional appearance and organized work area. Stay informed about the hotel's surrounding area to assist guests. Ensure guest confidentiality and handle sensitive information discreetly. Foster a positive and professional environment with guests and team members.