Neiman Marcus
Ladies Shoes Weekend Sales Associate - Michigan Avenue
Neiman Marcus, Chicago, Illinois, United States, 60290
Ladies Shoes Weekend Sales Associate – Michigan Avenue
Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.
Your Role As a Weekend Sales Associate, you act as a brand ambassador by building genuine connections with customers, offering personalized styling advice, and maintaining an organized and attractive store. You'll work with your team to deliver tailored customer experiences and support a welcoming sales environment. On weekends, you’ll focus on creating fashionable looks that strengthen the customer’s bond with the NM brand, leveraging your expertise in styling, designers, and trends. Your role is to foster a positive, inclusive atmosphere and enhance the business through exceptional customer service.
What You’ll Do
Proactively greet and welcome all clients throughout the store and within the department to initiate the experience and demonstrate willingness to assist.
Engage customers while building an authentic connection and offering personalized styling.
Demonstrate selling and service behaviors that develop deep and lasting customer relationships.
Demonstrate timely follow-up and follow-through on customer requests and commitments.
Promote store services and handle transactions smoothly.
Assist customers where needed across various store areas, including the sales floor and fitting room.
Educate self and client on merchandise, events, promotions, policy, and services.
Drive loyalty by using product knowledge to enhance the customer experience.
Demonstrate expert styling and brand knowledge, curious about all categories in the store.
Operate as One House by assisting in operational tasks: actively maintain selling floor, fill in stock, process new receipts, clean fitting rooms, return merchandise back to other departments.
Ensure audit compliance and Merchandise Protection Standards are met (such as will-call, hold policies, and credit compliance).
Collaborate with store leaders and peers to meet goals and foster a positive team environment.
Foster an environment of inclusivity and belonging among peers and clients by respecting and adapting to different styles and personalities.
Maintain professionalism, follow work schedule, and adhere to personal presentation standards.
What You Bring
Styling experience in luxury fashion and/or strong knowledge of trends and designer brands with the ability to translate that knowledge into solving customer styling needs.
Effective communicator with experience in creating meaningful connections with customers that build brand loyalty.
Ability to maneuver around the sales floor, stockroom, and office and lift up to 30lb, with or without reasonable accommodation.
Sales Associate or customer‑focused experience (preferred).
Brings a hospitality mindset when engaging with customers.
Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays.
Technology proficiency and ability to operate a point‑of‑sale system.
Takes initiative in making thoughtful decisions.
Motivated and results‑driven with a proven ability to set and achieve sales goals.
Role may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds.
Inclusive Benefits
Medical, Dental, Vision Benefits
Disability Benefits
Paid Parental Leave, Paid Family Leave, and Adoption Support
Paid Time Off
Retirement Savings Plan (401K) and Life Insurance
Financial Solutions
NMG Associates Core Discount of 30%
Personal and Professional Development Opportunities
About Neiman Marcus Group As one of the largest multi‑brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, Neiman Marcus delivers exceptional products and intelligent services enabled by data and technology. Our NMG Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.
Equal Opportunity Statement We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.
Other Compensation This position is eligible for commission in accordance with the terms of the Company's plan.
Additional Information
Maximum Pay Range: $18.00
Minimum Pay Range: $18.00
Overtime Status: Non‑exempt
Posting Date: Oct 5, 2025
Application Deadline: Applications are accepted on an ongoing basis
Announcement: Saks Global now includes Bergdorf Goodman, Neiman Marcus, Saks Fifth Avenue & Saks OFF 5TH.
#J-18808-Ljbffr
Your Role As a Weekend Sales Associate, you act as a brand ambassador by building genuine connections with customers, offering personalized styling advice, and maintaining an organized and attractive store. You'll work with your team to deliver tailored customer experiences and support a welcoming sales environment. On weekends, you’ll focus on creating fashionable looks that strengthen the customer’s bond with the NM brand, leveraging your expertise in styling, designers, and trends. Your role is to foster a positive, inclusive atmosphere and enhance the business through exceptional customer service.
What You’ll Do
Proactively greet and welcome all clients throughout the store and within the department to initiate the experience and demonstrate willingness to assist.
Engage customers while building an authentic connection and offering personalized styling.
Demonstrate selling and service behaviors that develop deep and lasting customer relationships.
Demonstrate timely follow-up and follow-through on customer requests and commitments.
Promote store services and handle transactions smoothly.
Assist customers where needed across various store areas, including the sales floor and fitting room.
Educate self and client on merchandise, events, promotions, policy, and services.
Drive loyalty by using product knowledge to enhance the customer experience.
Demonstrate expert styling and brand knowledge, curious about all categories in the store.
Operate as One House by assisting in operational tasks: actively maintain selling floor, fill in stock, process new receipts, clean fitting rooms, return merchandise back to other departments.
Ensure audit compliance and Merchandise Protection Standards are met (such as will-call, hold policies, and credit compliance).
Collaborate with store leaders and peers to meet goals and foster a positive team environment.
Foster an environment of inclusivity and belonging among peers and clients by respecting and adapting to different styles and personalities.
Maintain professionalism, follow work schedule, and adhere to personal presentation standards.
What You Bring
Styling experience in luxury fashion and/or strong knowledge of trends and designer brands with the ability to translate that knowledge into solving customer styling needs.
Effective communicator with experience in creating meaningful connections with customers that build brand loyalty.
Ability to maneuver around the sales floor, stockroom, and office and lift up to 30lb, with or without reasonable accommodation.
Sales Associate or customer‑focused experience (preferred).
Brings a hospitality mindset when engaging with customers.
Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays.
Technology proficiency and ability to operate a point‑of‑sale system.
Takes initiative in making thoughtful decisions.
Motivated and results‑driven with a proven ability to set and achieve sales goals.
Role may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds.
Inclusive Benefits
Medical, Dental, Vision Benefits
Disability Benefits
Paid Parental Leave, Paid Family Leave, and Adoption Support
Paid Time Off
Retirement Savings Plan (401K) and Life Insurance
Financial Solutions
NMG Associates Core Discount of 30%
Personal and Professional Development Opportunities
About Neiman Marcus Group As one of the largest multi‑brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, Neiman Marcus delivers exceptional products and intelligent services enabled by data and technology. Our NMG Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.
Equal Opportunity Statement We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.
Other Compensation This position is eligible for commission in accordance with the terms of the Company's plan.
Additional Information
Maximum Pay Range: $18.00
Minimum Pay Range: $18.00
Overtime Status: Non‑exempt
Posting Date: Oct 5, 2025
Application Deadline: Applications are accepted on an ongoing basis
Announcement: Saks Global now includes Bergdorf Goodman, Neiman Marcus, Saks Fifth Avenue & Saks OFF 5TH.
#J-18808-Ljbffr