VCA Animal Hospitals
Client Service Representative in Santa Barbara
VCA Animal Hospitals, Santa Barbara, California, us, 93190
Join The VCA Care Specialty and Emergency Team!
VCA Care Specialty and Emergency Animal Hospital is a well‑established 24‑hour emergency and specialty practice in beautiful Santa Barbara, California. We are seeking a highly motivated full or part time energetic Client Service Representative to join our team!
At VCA Care, we know that we couldn’t have grown into the company we are today without all of our hardworking, talented team! We have a unique culture in our hospital that values each person’s individual skill set, personality, and career goals—and we want you to stick around! Career growth and professional development is important, so we want to provide you with opportunities to take on new and exciting roles within VCA. There’s something special about you and we are excited to learn more!
Compensation :
Client Service Representative : $18 - $24 / hr Why Join the VCA Family?
Access to the people and resources of a large veterinary community
Leadership opportunities
Career development programs
Strong Shelter partnerships and VCA Charities
CE allowance
Tuition support and sponsorships
Free wellness subscriptions (Head Space, Lyra)
Referral bonuses
Competitive wage
Medical, dental & vision insurance
Life, long and short term disability insurance
Paid parental leave
Paid vacation and sick time
401(k)
Generous pet care discounts and Associate discounts
Student loan advisory services and loan tools and resources
Nationwide hospital transfer opportunities
Why We Want You!
As a member of the VCA team, your mission will be to win the confidence of every pet parent—by delivering an outstanding client experience—so we can provide exceptional care to every patient. As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer’s trust and confidence in our abilities.
Responsibilities
Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow‑ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non‑medical pet care (e.g., heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports, and correspondence.
Hospital maintenance (including removal of animal waste) and ensuring that the facility is neat and clean at all times—both inside and outside.
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
We are proud to be an Equal Opportunity Employer – Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
#J-18808-Ljbffr
VCA Care Specialty and Emergency Animal Hospital is a well‑established 24‑hour emergency and specialty practice in beautiful Santa Barbara, California. We are seeking a highly motivated full or part time energetic Client Service Representative to join our team!
At VCA Care, we know that we couldn’t have grown into the company we are today without all of our hardworking, talented team! We have a unique culture in our hospital that values each person’s individual skill set, personality, and career goals—and we want you to stick around! Career growth and professional development is important, so we want to provide you with opportunities to take on new and exciting roles within VCA. There’s something special about you and we are excited to learn more!
Compensation :
Client Service Representative : $18 - $24 / hr Why Join the VCA Family?
Access to the people and resources of a large veterinary community
Leadership opportunities
Career development programs
Strong Shelter partnerships and VCA Charities
CE allowance
Tuition support and sponsorships
Free wellness subscriptions (Head Space, Lyra)
Referral bonuses
Competitive wage
Medical, dental & vision insurance
Life, long and short term disability insurance
Paid parental leave
Paid vacation and sick time
401(k)
Generous pet care discounts and Associate discounts
Student loan advisory services and loan tools and resources
Nationwide hospital transfer opportunities
Why We Want You!
As a member of the VCA team, your mission will be to win the confidence of every pet parent—by delivering an outstanding client experience—so we can provide exceptional care to every patient. As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer’s trust and confidence in our abilities.
Responsibilities
Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow‑ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non‑medical pet care (e.g., heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports, and correspondence.
Hospital maintenance (including removal of animal waste) and ensuring that the facility is neat and clean at all times—both inside and outside.
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
We are proud to be an Equal Opportunity Employer – Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
#J-18808-Ljbffr