Insight Global
Job Description
A large chemical manufacturing company is looking for a Technical Project or Program Manager to join their End User Services and Digital Workplace organization. In this role, you will oversee and manage end-to-end project delivery for end user services which includes developing and executing project plans, timelines and budgets. In this role, you will create and manage portfolio plans using Microsoft Planner, work with teams on status updates and task delegation, as well as support user experience improvement.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
In depth knowledge of end user services, including IT support and user experience.
Familiar with digital workplace tools and platforms
Proficiency in project management tools such as Microsoft Project, Jira or similar.
Strong understanding of ITIL and service management principles.
Knowledge of end user services metrics and KPIs
Skilled in Microsoft Planner
Certifications obtained: ITIL Certification, PMP -Certified Associate in Project Management (CAPM)
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We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
In depth knowledge of end user services, including IT support and user experience.
Familiar with digital workplace tools and platforms
Proficiency in project management tools such as Microsoft Project, Jira or similar.
Strong understanding of ITIL and service management principles.
Knowledge of end user services metrics and KPIs
Skilled in Microsoft Planner
Certifications obtained: ITIL Certification, PMP -Certified Associate in Project Management (CAPM)
#J-18808-Ljbffr