MBTA
Overview
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Human Resources Business Partner (HRBP), reporting to the Deputy Chief of Workforce Management, is tasked with partnering with client groups to understand their needs and align Workforce Management strategies and solutions with the goals of enhancing talent development, organizational effectiveness, workforce planning, performance management, and diversity and inclusion. The Business Partner will also build strong internal relationships with the various groups and internal Workforce Management team to develop creative solutions supporting cross collaboration and growth.
Duties & Responsibilities
Workforce Planning:
Collaborate closely with business leaders to comprehend staffing requirements and assist in devising comprehensive workforce strategies ensuring alignment with organizational goals.
Partner with the division leadership on hiring plans, workforce assessments, and support position control for new and backfill positions.
Review requests for new positions, staffing changes and reallocations from areas and provide technical assistance and preparation of substantiating
Assist with any talent reviews/succession plan programs for the assigned areas and ensure that follow-up actions are implemented to develop leaders and upgrade talent.
Proactively identify key business issues and the related people, organizational and cultural implications.
Develop and analyze data to guide departments in the establishment of strategies to attract, develop, and retain high-quality talent.
Workforce Performance Management:
Work closely with leaders on goal setting, evaluations, and coaching initiatives to optimize individual and team performance and foster professional growth within the business unit.
Guide and support managers through any performance management concerns and related processes.
Support Learning and Development on any implemented performance management tools and annual goal setting.
Recommends improvements to goal setting within the units; performance management processes; and learning and development programs.
Advocate use of performance management and feedback mechanisms to ensure frequent, candid communications with employees.
Foster a positive and inclusive work environment by addressing concerns and promoting open communication between employees and management.
Drive initiatives that support a positive and inclusive work environment that values diversity and promotes a culture of collaboration and innovation.
Workforce Management:
Work with business leaders to facilitate and implement the adoption of various Workforce Management policies and practices as well as provide advisory and consultative services related to them.
Serve as key Workforce Management representative in change management discussions and aid the areas in implementing any changes to Workforce Management related processes.
Develop and maintain effective working relationships between Workforce Management and the respective leadership and department heads, including developing and reporting out any requested metrics and reports.
Successfully liaison between the various Workforce Management areas (i.e., Compensation, Labor Relations, Recruitment) and various business units.
Ensure adherence to HR policies, procedures, and legal requirements, and providing guidance to stakeholders on pertinent Workforce Management related matters while adapting strategies as per the evolving needs and dynamics of the area.
Assist employees through the offboarding process, including exit surveys and processing separation paperwork.
Provide cross-coverage and back-up support for their HR Business Partner counterparts.
Perform all other duties and projects that may be assigned.
Minimum Requirements & Qualifications
Bachelor’s degree from an accredited institution in Human Resources or related field.
Six (6) years of relevant experience as a Human Resources Generalist, HR Business Partner, or similar role.
Strong interpersonal skills and the ability to collaborate, partner, and build effective working relationships with internal and external partners in a constantly evolving transit environment.
Demonstrated knowledge of HR strategy, policies, and processes and their implementation.
Sound judgement in complex situations and with multiple stakeholders.
Proven experience supporting and influencing leaders in the advancement of Inclusion and Diversity strategies and initiatives.
Demonstrated strategic thinking, leadership capabilities, including people development, goal setting, and performance measurement skills.
Ability to think through problems, organize information, and identify key factors and underlying causes to generate solutions.
Substitutions Include
A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
An Associate's degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
A Master’s degree in a related subject substitute for two (2) years of general experience.
A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.
Preferred Experience And Skills
Experience working in a union environment.
HR certification preferred (SPHR/SHRM-SCP).
Job Conditions
Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, etc. in English.
Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
Ability to provide internal and external customers with courteous and professional experiences.
Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate).
Ability to pass a CORI check, comprehensive background screening, and / or medical screening, potentially including physical examination and drug and alcohol screenings.
Ability to work all shifts and / or locations assigned, including up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service.
Intern / co-op staff must be enrolled in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op.
Disclaimers and Definitions
General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current).
Application Deadlines: Applicants should apply as soon as possible, as MBTA may stop considering applicants after a sufficiently large applicant pool is established.
Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.
Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis.
Interviews: Candidates should ensure they arrive on time and prepared; rescheduling requires coordination with Human Resources.
Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
On-call or 24/7 Positions: Employees must be available to respond to page / text / call as required.
ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA’s ADA Unit.
Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer.
Intern / Co-Op Benefits: Interns or co-ops are eligible to receive accrued paid sick leave and a monthly transportation pass, based on the city of commute.
Note: This description preserves the job information while removing extraneous formatting and non-essential content. It uses only allowed tags and ensures sections are clearly structured.
#J-18808-Ljbffr
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Human Resources Business Partner (HRBP), reporting to the Deputy Chief of Workforce Management, is tasked with partnering with client groups to understand their needs and align Workforce Management strategies and solutions with the goals of enhancing talent development, organizational effectiveness, workforce planning, performance management, and diversity and inclusion. The Business Partner will also build strong internal relationships with the various groups and internal Workforce Management team to develop creative solutions supporting cross collaboration and growth.
Duties & Responsibilities
Workforce Planning:
Collaborate closely with business leaders to comprehend staffing requirements and assist in devising comprehensive workforce strategies ensuring alignment with organizational goals.
Partner with the division leadership on hiring plans, workforce assessments, and support position control for new and backfill positions.
Review requests for new positions, staffing changes and reallocations from areas and provide technical assistance and preparation of substantiating
Assist with any talent reviews/succession plan programs for the assigned areas and ensure that follow-up actions are implemented to develop leaders and upgrade talent.
Proactively identify key business issues and the related people, organizational and cultural implications.
Develop and analyze data to guide departments in the establishment of strategies to attract, develop, and retain high-quality talent.
Workforce Performance Management:
Work closely with leaders on goal setting, evaluations, and coaching initiatives to optimize individual and team performance and foster professional growth within the business unit.
Guide and support managers through any performance management concerns and related processes.
Support Learning and Development on any implemented performance management tools and annual goal setting.
Recommends improvements to goal setting within the units; performance management processes; and learning and development programs.
Advocate use of performance management and feedback mechanisms to ensure frequent, candid communications with employees.
Foster a positive and inclusive work environment by addressing concerns and promoting open communication between employees and management.
Drive initiatives that support a positive and inclusive work environment that values diversity and promotes a culture of collaboration and innovation.
Workforce Management:
Work with business leaders to facilitate and implement the adoption of various Workforce Management policies and practices as well as provide advisory and consultative services related to them.
Serve as key Workforce Management representative in change management discussions and aid the areas in implementing any changes to Workforce Management related processes.
Develop and maintain effective working relationships between Workforce Management and the respective leadership and department heads, including developing and reporting out any requested metrics and reports.
Successfully liaison between the various Workforce Management areas (i.e., Compensation, Labor Relations, Recruitment) and various business units.
Ensure adherence to HR policies, procedures, and legal requirements, and providing guidance to stakeholders on pertinent Workforce Management related matters while adapting strategies as per the evolving needs and dynamics of the area.
Assist employees through the offboarding process, including exit surveys and processing separation paperwork.
Provide cross-coverage and back-up support for their HR Business Partner counterparts.
Perform all other duties and projects that may be assigned.
Minimum Requirements & Qualifications
Bachelor’s degree from an accredited institution in Human Resources or related field.
Six (6) years of relevant experience as a Human Resources Generalist, HR Business Partner, or similar role.
Strong interpersonal skills and the ability to collaborate, partner, and build effective working relationships with internal and external partners in a constantly evolving transit environment.
Demonstrated knowledge of HR strategy, policies, and processes and their implementation.
Sound judgement in complex situations and with multiple stakeholders.
Proven experience supporting and influencing leaders in the advancement of Inclusion and Diversity strategies and initiatives.
Demonstrated strategic thinking, leadership capabilities, including people development, goal setting, and performance measurement skills.
Ability to think through problems, organize information, and identify key factors and underlying causes to generate solutions.
Substitutions Include
A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
An Associate's degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
A Master’s degree in a related subject substitute for two (2) years of general experience.
A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.
Preferred Experience And Skills
Experience working in a union environment.
HR certification preferred (SPHR/SHRM-SCP).
Job Conditions
Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, etc. in English.
Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
Ability to provide internal and external customers with courteous and professional experiences.
Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate).
Ability to pass a CORI check, comprehensive background screening, and / or medical screening, potentially including physical examination and drug and alcohol screenings.
Ability to work all shifts and / or locations assigned, including up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service.
Intern / co-op staff must be enrolled in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op.
Disclaimers and Definitions
General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current).
Application Deadlines: Applicants should apply as soon as possible, as MBTA may stop considering applicants after a sufficiently large applicant pool is established.
Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.
Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis.
Interviews: Candidates should ensure they arrive on time and prepared; rescheduling requires coordination with Human Resources.
Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
On-call or 24/7 Positions: Employees must be available to respond to page / text / call as required.
ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA’s ADA Unit.
Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer.
Intern / Co-Op Benefits: Interns or co-ops are eligible to receive accrued paid sick leave and a monthly transportation pass, based on the city of commute.
Note: This description preserves the job information while removing extraneous formatting and non-essential content. It uses only allowed tags and ensures sections are clearly structured.
#J-18808-Ljbffr