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Bank of America

Business Control Mgr

Bank of America, Phoenix, Arizona, United States, 85003

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Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Required Skills

Ability to analyze and integrate various Information Security policies and standards

7+ years in governance, risk management, or business operations within a complex organization.

Ability to work independently and effectively communicate across functions and organizational lines/levels, including executive and senior leadership audiences.

Demonstrated ability to identify vulnerabilities and propose actionable solutions to mitigate risks.

Advanced skills in stakeholder engagement, particularly with cross-functional teams spanning operations, technology, and compliance.

Proven analytical and risk management capabilities, with a focus on aligning processes with enterprise policies and standards.

Advanced analytical and organizational skills with a demonstrated ability to manage cross-functional projects and ensure alignment with enterprise objectives.

Advanced communication skills, including the ability to present complex information to senior stakeholders and drive decision-making.

Demonstrated ability to manage multiple priorities and initiatives in a high-pressure, dynamic environment.

Responsibilities

Performs monitoring and testing of controls, identifying issues and control improvements for remediation

Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts

Ensures timely execution of QA activities including control execution, and results reporting

Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

This role is responsible for analyzing and interpreting enterprise policies to ensure proper application within Global Operations, identifying and addressing vulnerabilities related to Information Security, and partnering with cross-functional teams to manage and mitigate risk.

Establish horizontal risk based programs in support of Information Security policy requirements.

Collaborate closely with cross-functional teams, including strategy partners, technology, risk, and compliance, to influence positive changes in the enterprise environment and its critical systems.

Engage with and present to senior leaders, representing Global Operations in both internal and external forums and working groups.

Foster an environment that prioritizes the identification, escalation, and debate of risks, and executing tasks with precision, timeliness, and attention to detail.

Desired Skills

Expertise in integrating information security policies into operational workflows.

Experience with enterprise policy frameworks and their application in managing global risks.

Proven ability to drive process improvements and develop innovative solutions for operational challenges.

Advanced knowledge of regulatory compliance requirements related to information security practices.

Lean Six Sigma

Role Overview Enterprise position overview - This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

Shift:

1st shift (United States of America)

Hours Per Week:

40

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