Lumiere Systems
Change Management Analyst - IT Transformation
Lumiere Systems, Houston, Texas, United States, 77246
Change Management Analyst – IT Transformation
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Role Summary:
The Change Management Analyst supports business readiness and user adoption for new technologies, systems, or processes. This role partners with project and Agile teams to develop communication, training, and engagement plans that ensure smooth transitions and measurable adoption outcomes.
Key Responsibilities:
Conduct change impact assessments and stakeholder analyses.
Develop and execute communication, engagement, and adoption plans.
Partner with Agile Coaches, Project Managers, and Product Owners to align change management activities with delivery milestones.
Create user-focused training materials, FAQs, and readiness surveys.
Track adoption KPIs and provide feedback reports to leadership.
Support continuous improvement through feedback loops and change retrospectives.
Required Skills & Qualifications:
3-7 years of experience in change management, communications, or organizational development.
Familiarity with Prosci ADKAR or similar change frameworks.
Strong written and verbal communication skills.
Experience working in Agile or DevOps-based transformation programs.
Expert with Service management tools, ServiceNow, etc., for collaborating on Change Management Tickets, stakeholder approvals, documentation, etc.
Proficiency with collaboration tools such as SharePoint, MS Teams, PowerPoint, and Miro.
Prosci or CCMP certification preferred.
Seniority Level Not Applicable
Employment Type Contract
Job Function Project Management and Information Technology
Industries IT Services and IT Consulting
Location: Houston, TX
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Get AI-powered advice on this job and more exclusive features.
Role Summary:
The Change Management Analyst supports business readiness and user adoption for new technologies, systems, or processes. This role partners with project and Agile teams to develop communication, training, and engagement plans that ensure smooth transitions and measurable adoption outcomes.
Key Responsibilities:
Conduct change impact assessments and stakeholder analyses.
Develop and execute communication, engagement, and adoption plans.
Partner with Agile Coaches, Project Managers, and Product Owners to align change management activities with delivery milestones.
Create user-focused training materials, FAQs, and readiness surveys.
Track adoption KPIs and provide feedback reports to leadership.
Support continuous improvement through feedback loops and change retrospectives.
Required Skills & Qualifications:
3-7 years of experience in change management, communications, or organizational development.
Familiarity with Prosci ADKAR or similar change frameworks.
Strong written and verbal communication skills.
Experience working in Agile or DevOps-based transformation programs.
Expert with Service management tools, ServiceNow, etc., for collaborating on Change Management Tickets, stakeholder approvals, documentation, etc.
Proficiency with collaboration tools such as SharePoint, MS Teams, PowerPoint, and Miro.
Prosci or CCMP certification preferred.
Seniority Level Not Applicable
Employment Type Contract
Job Function Project Management and Information Technology
Industries IT Services and IT Consulting
Location: Houston, TX
#J-18808-Ljbffr