Morris Bank
Deposit Operations Specialist - Dublin
Morris Bank, East Dublin, Georgia, United States, 31027
SUMMARY
Performs a variety of administrative functions specifically in the internal support for the branch network, including research, electronic file processing (to include ACH), account maintenance, balancing accounts, and exception processing. Provides daily support to the branches on all issues relating to Deposit Operations.
ESSENTIAL FUNCTIONS
Acts as the primary interface with customers and branch personnel to resolve deposit-related problems.
Performs duties as related to the processing of various types of exception items, including, but not limited to:
Exception Item Processing – POD (Teller Transactions) In clearings, ACH, ATM.
Reconciliation of clearing and ACH files.
Assist customers with banking needs and perform research when needed.
Manages overdraft accounts, submits accounts to Collection Agency, closes overdraft accounts.
Response to asset verifications for SSA and Medicaid.
Cash Letter Adjustments
Processes Savings Bonds, Foreign Collections, Collection items, Federal Return Charge Backs, Cash/Coin Orders for Branches
Process Stop Payments, Notice of Reclamations, Affidavits, etc.
Balance various deposit and general ledger accounts, including official checks.
Provides research and support to branches.
Order/load and create instant debit cards, file debit card disputes and balance ATM
Manage and process fraudulent and counterfeit transactions via check, ACH, debit cards, etc.
Review and post Mobile Deposits, placing holds as needed.
Perform account maintenance and address changes on core and auxiliary products.
Review large dollar items and monitor various reports for activity and problems situations.
Scan, index and retain documents as required.
Print, stuff and mail letters and notices daily.
Act as backup for processing Incoming and Outgoing wires – Domestic and International
Act as backup for processing Garnishments/Levies and subpoenas.
Perform duties as defined in the Bank Secrecy Act/Anti-Money Laundering Program
Performs other duties/projects as assigned by management.
REQUIRED EDUCATION, EXPERIENCE AND SKILLS
High School Diploma or equivalent
Five years of general experience in banking operations, or equivalent combination of college education and/or experience preferred
Computer Skills: Word, Excel, Internet Explorer, Windows Explorer
Presents a professional image and has a high degree of interpersonal skills, attitude, judgment, communication and the ability to effectively interact with customers, employees and external representatives. Must be able to use tact and diplomacy and communicate effectively via telephone, letters, personal contact, etc.
Strong attention to detail, good judgment and decision-making skills.
Ability to exercise personal and professional responsibility and work with limited direction
General knowledge of Bank Secrecy Act/Anti-Money Laundering Program preferred
POSITION SPECIFIC COMPETENCIES:
Productivity- Consistently produces a very high volume of work. Use company time and resources extremely optimally and meets schedules and deadlines.
Problem Solving- The overall ability to supervise and direct people and/or resources to meet department goals. The level at which one is able to motivate people, plan and prioritize unit operations, respond to changing conditions, and manage costs effectively
Attendance- The number of absences [excluding vacation and legally required leave] regardless of reason. Also includes the number of times tardy for work or returning from lunches and breaks
Job Knowledge- The depth and breadth of know-how to perform essential duties and functions of the job. Understanding of how individual job performance furthers organizational objectives.
Dependability- Always completes assignments timely and thoroughly. Frequently works beyond expectations demonstrating exceptional initiative.
Attention to Detail- Accuracy and attention to detail are exceptional. Assignments are completed carefully and in full accordance with specific instructions. Exceptional quality standards are maintained in the recording of numerical data and organizational information. Grammar, spelling, and punctuation are flawless.
PHYSICAL REQUIREMENTS
Must be capable of operating all types of office equipment
EQUIPMENT USED
Computer, telephone, fax machine, ten-key, copier, scanner, printer
SUPERVISORY REQUIREMENTS : None
WORKING CONDITIONS
Requires incumbent to remain sedentary within office
Limited travel and overtime work required.
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ESSENTIAL FUNCTIONS
Acts as the primary interface with customers and branch personnel to resolve deposit-related problems.
Performs duties as related to the processing of various types of exception items, including, but not limited to:
Exception Item Processing – POD (Teller Transactions) In clearings, ACH, ATM.
Reconciliation of clearing and ACH files.
Assist customers with banking needs and perform research when needed.
Manages overdraft accounts, submits accounts to Collection Agency, closes overdraft accounts.
Response to asset verifications for SSA and Medicaid.
Cash Letter Adjustments
Processes Savings Bonds, Foreign Collections, Collection items, Federal Return Charge Backs, Cash/Coin Orders for Branches
Process Stop Payments, Notice of Reclamations, Affidavits, etc.
Balance various deposit and general ledger accounts, including official checks.
Provides research and support to branches.
Order/load and create instant debit cards, file debit card disputes and balance ATM
Manage and process fraudulent and counterfeit transactions via check, ACH, debit cards, etc.
Review and post Mobile Deposits, placing holds as needed.
Perform account maintenance and address changes on core and auxiliary products.
Review large dollar items and monitor various reports for activity and problems situations.
Scan, index and retain documents as required.
Print, stuff and mail letters and notices daily.
Act as backup for processing Incoming and Outgoing wires – Domestic and International
Act as backup for processing Garnishments/Levies and subpoenas.
Perform duties as defined in the Bank Secrecy Act/Anti-Money Laundering Program
Performs other duties/projects as assigned by management.
REQUIRED EDUCATION, EXPERIENCE AND SKILLS
High School Diploma or equivalent
Five years of general experience in banking operations, or equivalent combination of college education and/or experience preferred
Computer Skills: Word, Excel, Internet Explorer, Windows Explorer
Presents a professional image and has a high degree of interpersonal skills, attitude, judgment, communication and the ability to effectively interact with customers, employees and external representatives. Must be able to use tact and diplomacy and communicate effectively via telephone, letters, personal contact, etc.
Strong attention to detail, good judgment and decision-making skills.
Ability to exercise personal and professional responsibility and work with limited direction
General knowledge of Bank Secrecy Act/Anti-Money Laundering Program preferred
POSITION SPECIFIC COMPETENCIES:
Productivity- Consistently produces a very high volume of work. Use company time and resources extremely optimally and meets schedules and deadlines.
Problem Solving- The overall ability to supervise and direct people and/or resources to meet department goals. The level at which one is able to motivate people, plan and prioritize unit operations, respond to changing conditions, and manage costs effectively
Attendance- The number of absences [excluding vacation and legally required leave] regardless of reason. Also includes the number of times tardy for work or returning from lunches and breaks
Job Knowledge- The depth and breadth of know-how to perform essential duties and functions of the job. Understanding of how individual job performance furthers organizational objectives.
Dependability- Always completes assignments timely and thoroughly. Frequently works beyond expectations demonstrating exceptional initiative.
Attention to Detail- Accuracy and attention to detail are exceptional. Assignments are completed carefully and in full accordance with specific instructions. Exceptional quality standards are maintained in the recording of numerical data and organizational information. Grammar, spelling, and punctuation are flawless.
PHYSICAL REQUIREMENTS
Must be capable of operating all types of office equipment
EQUIPMENT USED
Computer, telephone, fax machine, ten-key, copier, scanner, printer
SUPERVISORY REQUIREMENTS : None
WORKING CONDITIONS
Requires incumbent to remain sedentary within office
Limited travel and overtime work required.
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