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County of San Bernardino, CA

Supervising Office Assistant (County Promotional)

County of San Bernardino, CA, San Bernardino, California, United States, 92409

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Salary :

$44,512.00 - $61,256.00 Annually Location :

Throughout San Bernardino County, CA Job Type:

Full-time Job Number:

25-03319-02 Department:

Multiple County Departments Opening Date:

10/25/2025 Closing Date:

11/7/2025 5:00 PM Pacific

The Job This recruitment is only open to current San Bernardino County, San Bernardino County Fire Protection District, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX) or intern position. Former PSE, WEX, or interns are eligible to apply up to six (6) months from the end of their assignment.

Your County employment must be clearly listed in the work experience section of your application.

San Bernardino County

is recruiting for

Supervising Office Assistants

who plan and supervise the work of a clerical and/or customer service unit. Incumbents perform various duties which may include the following: participate in hiring and disciplinary actions; plan and organize the daily clerical support operations of an office; set work standards, systems and office procedures; coordinate clerical services with other departmental operations; maintain office records; compile information and prepare reports, budget justifications, special projects and studies; supervise the preparation of reports, forms and correspondence, as well as a variety of complex documents and other materials; and handle unusual and difficult problems referred by subordinates. For more detailed information regarding job duties, refer to the job description.

Excellent Benefits View the View the page. The eligible list may be used to fill vacancies throughout the County, San Bernardino County Fire District, and Special Districts Department. San Bernardino County Fire Protection District and Special Districts Department are separate entities from San Bernardino County; as such, compensation and benefits for their positions are set forth in a different compensation plan. The salary for Special Districts and County Fire Supervising Office Assistant I is $22.21 - $32.21 hourly; Learn more about the summary of benefits here. For additional details, refer to the CONDITIONS OF EMPLOYMENT

Pre-Employment Process:

Prior to appointment, applicants must undergo a background check, which includes fingerprinting and a medical exam. Travel throughout the County:

Employees will be required to provide their own transportation, and mileage reimbursement is available. At the time of hire, a valid California driver's license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.

Sponsorship:

San Bernardino County is unable to consider to candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment. Minimum Requirements

Experience:

Three (3) years of full-time office clerical experience

which includes performing a wide variety of complex and responsible clerical duties, serving as a lead clerical worker, or supervising a clerical unit.

This experience should be clearly detailed in the Work Experience section. Desired Qualifications The ideal candidate will have progressively responsible clerical experience, supervision of varied clerical staff, the ability to handle multiple demands and deadlines, and excellent computer and keyboarding skills, while consistently demonstrating exceptional communication and interpersonal skills.

Selection Process There will be an

online assessment

of knowledge and skills in the following areas: Office Skills and Procedures

Supervision Communication Interpersonal and Customer Service Skills Application Procedure

:

To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by

5:00 p.m. on Friday, November 7, 2025 . Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you need technical assistance, access the or contact their Toll-Free Applicant Support line at

(855) 524-5627 . Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the within one week of the recruitmentfiling deadline.

Veterans' Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the

For more important details, Supervisory Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate * for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the for more detailed information.

*Retirement benefits subject to change. 01

INSTRUCTIONS:

The application and supplemental questions below will be reviewed to determine your qualifications for the position.

Experience referenced in this section MUST be listed in the work experience section of your application.

I have read and understand the above statement. 02

Are you a current San Bernardino County, San Bernardino County Fire Protection District, or Special Districts employee who holds a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX) or intern position OR a former PSE, WEX, or intern whose assignment has ended within the last 6 months?

Yes No

03

SAN BERNARDINO COUNTY EMPLOYMENT STATUS:

Indicate your position type.

Regular Contract Public Service Employee Intern Extra-Help Recurrent CalWORKS Subsidized Employment Program Employee (WEX) I am not currently employed by San Bernardino County I am employed by a Temporary Employment Agency

04

Experience:

Do you have three (3) years of full-time office clerical experience which includes performing a wide variety of complex and responsible clerical duties, serving as a lead clerical worker, or supervising a clerical unit.

I have at least three (3) years of full-time office clerical experience which includes performing a wide variety of complex and responsible clerical duties, serving as a lead clerical worker, or supervising a clerical unit. I have LESS than three (3) years of full-time office clerical experience which includes performing a wide variety of complex and responsible clerical duties, serving as a lead clerical worker, or supervising a clerical unit. I DO NOT have three (3) years of full-time office clerical experience which includes performing a wide variety of complex and responsible clerical duties, serving as a lead clerical worker, or supervising a clerical unit.

05

AVAILABILITY:

Indicate your availability and preference for referral to Supervising Office Assistant vacancies. It is recommended that you review the compensation plans and applicable MOUs. They are available on the County of San Bernardino Employee Relations website.

I am available for referral to County vacancies only. I am available for referral to San Bernardino County Fire Protection District and Special Districts Department vacancies only. I am available for referral to both County and Special Districts and San Bernardino County Fire Protection District vacancies.

06

Positions that exist in the following Departments may require an

EXTENSIVE background investigation INCLUDING POLYGRAPH . Indicate your availability for referral to vacancies in these Departments. Check all that apply. Declining a job offer for any of the programs you indicated a willingness to work will result in removal from the eligible list.

Behavioral Health Adult Forensic Services Programs Behavioral Health Juvenile Justice or Youth Correctional Health Care Program District Attorney's Office San Bernardino County Probation Department San Bernardino County Sheriff's Department None of the above

07

Indicate your willingness to work in the following programs. Check all that apply.Declining a job offer for any of the programs you indicated a willingness to work will result in removal from the eligible list.

Inpatient Facility (Arrowhead Regional Medical Center) Community Crisis Services, Field Based, 24-hour programs (Behavioral Health) Detention Facilities - Youth/Adult (Behavioral Health) Integrated Health/ Complex Care Coordination (Behavioral Health) Member Services Center (Behavioral Health) Outpatient Clinics (Behavioral Health) Outpatient Forensics (Behavioral Health) Quality Management/ Quality Assurance (Behavioral Health) None of the above

08

Supervisory/Lead Clerical Experience:

Indicate your experience.

I have less than one (1) year experience as a clerical lead. I have thirteen (13) months to two (2) years experience as a clerical lead. I have twenty-five (25) to thirty-five (35) months experience as a clerical lead. I have three (3) or more years experience as a clerical lead. I do not have any experience as a clerical lead. I have less than one (1) year experience as a clerical supervisor. I have thirteen (13) months to two (2) years experience as a clerical supervisor. I have twenty-five (25) to thirty-five (35) months experience as a clerical supervisor. I have three (3) or more years experience as a clerical supervisor. I do not have any experience as a clerical supervisor.

09

Task List:

Check which of the following tasks you performed as a supervisor or lead worker.

Advise on work problems Approve leave time Assign and review work Carry out disciplinary actions (write reprimands, terminations, etc.) Change work schedules Counsel on behavior problems Give input on work performance evaluations Interview candidates for hiring Make final hiring decisions Recommend candidates for hiring Recommend disciplinary actions Train staff Write work performance evaluations for supervisor's signature Write and sign work performance evaluations No related supervisory experience

10

SPECIAL SKILLS:

Some departments require special skills and may request verification (certificates, etc.) at the time of interview. To be considered for a special skill, indicate your experience and check all that apply. Note:

Any experience listed in the supplemental questions below

must

also be listed and fully detailed in the work experience section of the application to receive consideration.

By checking this box, I am indicating that I have read and understand the above statement.

11

SPECIAL SKILLS:

Indicate in which areas you have

at least six (6) months

of experience. Check all that apply.

Microsoft Word: Experience using for work and/or school. Microsoft Excel: Experience using for work and/or school. Microsoft Access: Experience using for work and/or school. Microsoft Power Point: Experience using for work and/or school. Legal Office: Experience performing preparation, filing and proofreading of legal forms. Medical Office: Experience performing clinic assisting, making appointments, verifying insurance and processing claims. Property Tax Assessment: Experience performing property assessment exclusion, ownership changes, exemption functions and interpretation of the Revenue and Taxation code. None of the above.

12

SPECIAL SKILLS:

Indicate in which areas you have

at least one (1) year

of experience. Check all that apply.

Law Enforcement: Experience providing clerical support in a law enforcement setting (law office experience not applicable). Fiscal Calculations: Experience performing fiscal computations (billing, accounts payable/receivable, bookkeeping, and payroll. None of the above.

13

DEPARTMENTAL/PROGRAM EXPERIENCE:

Some positions require special experience in the departments/programs listed below. Indicate within which departments/programs you have six (6) months of experience, within the last 5 years. Check all that apply.

Adult vocational or employment/training programs including Workforce Investment Act Adult services, long-term care service, home or community based services for a geriatric and/or disabled adult population Behavioral/Mental Health programs or services including Prevention and Intervention, Community Crisis Services, etc. Child Support Services programs Children's services including Adoptions, Foster Care, Child Protective Services, Children's Networking or related social service programs Preschool Services Public Health programs or services Transitional Assistance Department Transitional Assistance Department/CalFresh Transitional Assistance Department/CalWORKs Transitional Assistance Department/MediCal Transitional Assistance Department/Welfare-to-Work Other None of the above

14

ADDITIONAL BILINGUAL SKILLS:

Performing bilingual translation involving the use of English and a second language as a part of a position's regular duties may be entitled to bilingual compensation. In addition to English, check any of the following languages you are also fluent in.

Testing of bilingual skills may be required to receive additional compensation.

American Sign Language (ASL) Arabic Korean Mandarin Spanish Tagalog Vietnamese Other (Hindi, French, Bengali, Russian, Portuguese, Indonesian, etc.) None of the above

15

Applicant Acknowledgement - Notification via email:

As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

I acknowledge that I have read, understood, and agree to the above.

16 **ATTENTION GMAIL USERS**

We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, the attached PDF document contains a step-by-step guide on how to create and apply filters within Gmail. To access the guide,

download the Gmail Filter Setup Instructions (PDF) . Once downloaded, follow the instructions to ensure you receive future emails from San Bernardino County Human Resources.

Note:

If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.

I understand 17

Applicant Acknowledgement - Application Complete:

Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question