Bear North Digital, LLC
Marketing Operations Coordinator
Bear North Digital, LLC, Superior, Wisconsin, United States, 54880
Helping HVAC, Plumbing & Home Service Contractors Generate Consistent Leads & Book More Jobs
Position Summary The Marketing Operations Coordinator is a critical, cross-functional role responsible for bridging the gap between marketing strategy and execution. You will ensure the smooth flow of projects, maintain data integrity across our systems, and manage day-to-day administrative tasks for the leadership team. This is a hybrid position based in Superior, WI, requiring regular in-person attendance for training, team collaboration, and meetings. Responsibilities
Operations, Workflow & Quality Assurance (The “Operations” Focus)
Project System Ownership: Serve as the primary administrator for our project management platform, ClickUp, ensuring all client projects and internal tasks are accurately logged, assigned, and tracked against deadlines. Quality Assurance (QA): Conduct final checks and rigorous quality assurance on marketing deliverables (e.g., scheduled social posts, final email content, landing page copy) to ensure flawless execution before launch. Process Documentation: Maintain, update, and create new Standard Operating Procedures (SOPs) and documentation for all marketing and operational processes to ensure consistency and efficiency across the agency. Resource Coordination: Monitor team workloads and project timelines within ClickUp to flag potential bottlenecks or capacity issues to the leadership team.
Marketing Coordination & Systems (The “Marketing” Focus)
High-Level CRM Support: Assist in maintaining the integrity and structure of our Customer Relationship Management (CRM) system, focusing on data hygiene, lead assignment rules, and ensuring seamless integration with marketing efforts. Campaign Management: Coordinate the end-to-end execution of internal and external marketing campaigns, managing the master content calendar and trafficking assets between creation and launch. MarTech Administration: Assist with the basic administration of our marketing technology stack (e.g., email service provider, social media scheduler) and troubleshoot basic system issues. Reporting & Data: Gather and compile basic marketing performance data and analytics to assist in creating weekly and monthly client and internal reports.
Operations Support
Meeting Management: Schedule and coordinate internal meetings, prepare and distribute meeting agendas, and accurately capture and track follow-up action items. Financial Admin: Assist with processing vendor invoices, managing expense reports, and supporting internal budget tracking processes. Document Control: Draft, proofread, and format professional documents, and manage digital filing/storage of client and company records.
Qualifications
Interest or experience in a Coordinator, Project Management, or Administrative role (1-3 years preferred). Exceptional attention to detail and a proactive approach to finding and fixing errors (essential for the QA component). Demonstrated experience using ClickUp or a similar advanced project management tool. Strong verbal and written communication skills for clear process documentation and stakeholder collaboration. Proficiency with Microsoft Office Suite (Excel, Word) or Google Workspace (Sheets, Docs). Ability to work effectively in a hybrid environment and reliably attend necessary in-person sessions in Superior, WI. Bonus Qualifications
Experience with a high-level CRM system (e.g., HubSpot, Salesforce). Experience in a digital marketing agency or a high-volume project environment. Background in Quality Assurance or systems auditing. Seniority level
Entry level Employment type
Full-time Job function
Marketing and Sales Industries: Advertising Services
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Position Summary The Marketing Operations Coordinator is a critical, cross-functional role responsible for bridging the gap between marketing strategy and execution. You will ensure the smooth flow of projects, maintain data integrity across our systems, and manage day-to-day administrative tasks for the leadership team. This is a hybrid position based in Superior, WI, requiring regular in-person attendance for training, team collaboration, and meetings. Responsibilities
Operations, Workflow & Quality Assurance (The “Operations” Focus)
Project System Ownership: Serve as the primary administrator for our project management platform, ClickUp, ensuring all client projects and internal tasks are accurately logged, assigned, and tracked against deadlines. Quality Assurance (QA): Conduct final checks and rigorous quality assurance on marketing deliverables (e.g., scheduled social posts, final email content, landing page copy) to ensure flawless execution before launch. Process Documentation: Maintain, update, and create new Standard Operating Procedures (SOPs) and documentation for all marketing and operational processes to ensure consistency and efficiency across the agency. Resource Coordination: Monitor team workloads and project timelines within ClickUp to flag potential bottlenecks or capacity issues to the leadership team.
Marketing Coordination & Systems (The “Marketing” Focus)
High-Level CRM Support: Assist in maintaining the integrity and structure of our Customer Relationship Management (CRM) system, focusing on data hygiene, lead assignment rules, and ensuring seamless integration with marketing efforts. Campaign Management: Coordinate the end-to-end execution of internal and external marketing campaigns, managing the master content calendar and trafficking assets between creation and launch. MarTech Administration: Assist with the basic administration of our marketing technology stack (e.g., email service provider, social media scheduler) and troubleshoot basic system issues. Reporting & Data: Gather and compile basic marketing performance data and analytics to assist in creating weekly and monthly client and internal reports.
Operations Support
Meeting Management: Schedule and coordinate internal meetings, prepare and distribute meeting agendas, and accurately capture and track follow-up action items. Financial Admin: Assist with processing vendor invoices, managing expense reports, and supporting internal budget tracking processes. Document Control: Draft, proofread, and format professional documents, and manage digital filing/storage of client and company records.
Qualifications
Interest or experience in a Coordinator, Project Management, or Administrative role (1-3 years preferred). Exceptional attention to detail and a proactive approach to finding and fixing errors (essential for the QA component). Demonstrated experience using ClickUp or a similar advanced project management tool. Strong verbal and written communication skills for clear process documentation and stakeholder collaboration. Proficiency with Microsoft Office Suite (Excel, Word) or Google Workspace (Sheets, Docs). Ability to work effectively in a hybrid environment and reliably attend necessary in-person sessions in Superior, WI. Bonus Qualifications
Experience with a high-level CRM system (e.g., HubSpot, Salesforce). Experience in a digital marketing agency or a high-volume project environment. Background in Quality Assurance or systems auditing. Seniority level
Entry level Employment type
Full-time Job function
Marketing and Sales Industries: Advertising Services
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