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City of Bullhead City

Transit Specialist

City of Bullhead City, Bullhead City, Arizona, United States, 86442

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Statement Of The Job Coordinates and performs a wide variety of advanced professional, technical, and analytical work related to the administrative functions of the Transit Division. Responsible for providing project management support for transit-related capital and operating projects and coordinating transportation planning efforts with local and regional stakeholders, as well as to the Transit Manager.

Coordinates and performs a wide variety of administrative support work. Responsible for providing primary clerical support and performing complex clerical duties.

Transit Specialist Rate of Pay: $26.88-39.90* Scale 1132 *New employees are typically hired at the first step in the pay range.

Education & Experience High School Diploma or GED, and two (2) years’ experience working in an office environment performing administrative duties with a focus in public administration, business administration, transportation planning, or a related public transit field. Moderate experience with a transit agency in the State of Arizona is preferred, or any combination of training, experience, and education that demonstrates the ability to perform the functions of the position.

Licensing & Training Valid State Driver's License

National Incident Management Systems (NIMS) certification

Passenger Assistance, Safety and Sensitivity (PASS) Certification

Defensive Driving Certification

CPR/First Aid Certification

Essential Functions

Perform a variety of fiscal, administrative, and analytical assignments ranging from routine clerical duties to complex and sensitive projects.

Oversee a variety of transit-related contracts; review and monitor contractor performance through reviews of reports, surveys, meetings, and in-person assessments; monitor performance against key performance indicators and report findings.

Conduct in-person evaluations of transit system performance for quality assurance and contractor accountability purposes.

Prepare and administer a variety of transit-related programs and grants; coordinate with outside agencies; monitor grant milestones and provide analysis and reporting necessary to meet grant requirements; ensure proper and timely posting of expenditures.

Conduct research and analysis related to transit operations and make recommendations to improve the efficiency or effectiveness of the transit system (transit planning), including recommendations for changes to fixed routes, service spans, schedules, fare structures, vehicles and support equipment, policies, and other related elements; coordinate with regional transportation partners on proposed changes to improve regional connectivity and continuity.

Coordinate with the Bullhead City Metropolitan Transit Organization (BHCMPO) on management of the Transportation Improvement Plan (TIP).

Monitor and administer the Federal Transit Administration (FTA) Federal 5307 & 5339 funding as well as any additional types of federal and state grant funds.

Maintain records and compose annual report to the National Transit Database (NTD) and quarterly reports to Arizona Department of Transportation (ADOT) and Federal Transit Administration (FTA).

Assist in coordinating Bullhead Area Transit System preparations for the Federal Transit Administration (FTA) triennial review.

Manage outreach, promotion, and marketing efforts for the transit system, with support from the adopted Transportation Improvement Plan (TIP) and Bullhead City Metropolitan Planning Organization (BHCMPO); coordinate with outside firms, as needed, for design and/or production services.

Assist in budget preparation and administration; prepare budget transfer requests; monitor and control expenditures for assigned areas; ensure compliance with DBE reporting.

Answer questions and provide customer service to members of the public, both verbally and in writing; document customer service activities for filing and future follow-up, if needed.

Purchase goods and services in accordance with applicable rules and regulations, to include consideration of specific grant requirements when using grant funds.

Develop reports and provide presentations on transit-related programs and activities to the City Council, Transit Commission, Metropolitan Planning Organization, City committee or working groups, or other designated groups; prepare and present information at public hearings for transit-related topics.

Monitor and report on the condition of transit assets, to include revenue and non-revenue vehicles, facilities, bus stop amenities, and provide updates to the Transit Asset Management (TAM) Plan.

Update, maintain, and provide oversight to the Transit webpage, Google Trip Planner, Transit ITS System, and dispatch scheduling system; coordinate with the City for posting on social media platforms.

Support the Transit Manager on transit system compliance with all applicable rules and regulations and assist with internal or external compliance audits, reviews, and evaluations including, but not limited to, Transit Paratransit Plan, ADA Plan, Title VI Policy, WACOG Coordination Plan, and Bullhead Area Transit Policy and Procedure Guidebook.

Update and provide reports related to departments' financial capacities utilizing a proprietary financial database; provide support with federal grant maintenance duties.

Generate and maintain comprehensive reports per federal and state requirements; prepare and maintain departmental database files pertaining to Fixed-Route, Paratransit and Demand Response statistics. Oversee processes for Paratransit service through the Americans with Disabilities Act (ADA) certification process.

Serve as alternate dispatcher/driver as needed.

Perform related duties as required.

Budget Responsibilities Responsible for assisting the Transit Manager with the development and input of the annual City Budget. Assist in the development and implementation of the 5307 Grant application and accompanying budget. Responsible for day-to-day oversight of Transit revenues and expenditures, and responsible for recommending program adjustments based on budget levels and projections.

Knowledge Of

Modern office practices and procedures; proficient in the use of Microsoft Office applications, including word processing, spreadsheet, web-based applications, and presentation programs; knowledge of business English, spelling, and grammar; and record keeping and filing procedures.

Skill In

Operation of listed tools and equipment.

Ability To

Organize and plan the work of an executive office; communicate effectively verbally and in writing; establish and maintain effective working relationships with applicants, employees, City officials, and the general public; maintain confidential and sensitive information; carry out assigned projects to their completion; produce written documents with clearly organized thoughts using proper sentence structure, punctuation and grammar; and ability to enter data or information into a computer terminal, PC or other keyboard device. Must be able to type 40 wpm.

Tools And Equipment Used Requires frequent use of a personal computer, including a database and spreadsheet with some word processing programs; a calculator, coin counter, telephone, copy machine, and fax machine.

Physical Demands The employee may be required to sit for extended periods, frequently stand and walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision and the ability to adjust focus.

Work Environment The noise level in the work environment is usually moderately quiet.

Seniority level Entry level

Employment type Full-time

Job function Other

Industries Government Administration

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