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DSV Air & Sea Inc.

Operational Key Account Manager

DSV Air & Sea Inc., South San Francisco, California, us, 94083

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Overview Job area: Account Management

Location: San Francisco, CA

Division: Air & Sea US

Job Posting Title: Operational Key Account Manager

Time Type: Full Time

Summary: As a Key Account Manager in Operations at DSV, you will be responsible for managing and growing key accounts in the transportation and logistics industry. You will work closely with clients to ensure their satisfaction and oversee the operational aspects of their shipments. You will collaborate with internal teams to provide exceptional service and meet client needs.

Duties and Responsibilities

Manage and grow key accounts in the transportation and logistics industry

Build and maintain strong relationships with clients

Collaborate with internal teams to ensure client satisfaction and meet operational goals

Oversee the operational aspects of client shipments, including transportation, warehousing, and distribution

Develop and implement account strategies and plans

Analyze account performance and identify opportunities for improvement

Prepare and present reports to clients and internal teams

Educational background / Work experience

Bachelor's degree in business, logistics, supply chain management, or a related field

5+ years of experience in key account management in the transportation and logistics industry

Experience with supply chain management, transportation, warehousing, and distribution

Skills & Competencies

Strong communication and interpersonal skills

Excellent problem-solving and decision-making skills

Ability to work independently and as part of a team

Strong organizational and time management skills

Knowledge of transportation and logistics industry trends and best practices

Proficient in Microsoft Office Suite and other relevant software

Function / Market & Industry Knowledge / Business Acumen / Processes Supervisory Responsibilities (if any)

May oversee the work of other account managers or support staff

Preferred Qualifications

Master's degree in business, logistics, supply chain management, or a related field

Experience with international logistics and customs regulations

Experience with sales and business development

Language skills

Fluent in English (written and spoken)

Computer Literacy

Proficient in Microsoft Office Suite and other relevant software

Experience with transportation management systems (TMS) and customer relationship management (CRM) software is preferred.

At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time.

Exception: in Montana, termination requires just cause.

For this position, the expected base pay is:

$71,000.00

-

$89,000.00

per year. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at

hr@us.dsv.com . If you are interested in learning the status of your application, you will be contacted directly by the appropriate HR contact if selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, delivering great customer experiences and high-quality services. DSV aims to lead toward a more sustainable future for our industry.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven and talented, we’ll support you in achieving your potential and advancing your career.

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dsv.com

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Nearest Major Market:

San Francisco Nearest Secondary Market:

Oakland

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