Medical Receptionist Job at Revel Staffing in Sarasota

Job Description
Quick summary: Confidential medical practice seeks a full-time Medical Receptionist / Call Center Representative. You'll manage front-desk and phone operations. patient check-in/out, insurance entry, payments, appointment scheduling, and voicemail follow-up.

Key responsibilities

• Welcome patients, check them in/out, and collect accurate demographics and insurance data.
• Process payments (co-pays, self-pay charges, product sales) and maintain accurate records.
• Schedule, reschedule, and confirm appointments in person and by phone; manage voicemail and phone triage.
• Communicate delays and coordinate patient flow with clinical staff.
• Explain mobile clinic logistics and answer patient questions about services.
• Maintain confidentiality of patient information and handle sensitive data professionally.
• Support basic admin tasks (mail/shipments, supply awareness) as needed.

Required qualifications

• MediClear certification (or equivalent) required
• Minimum 1 year medical office/front-desk experience.
• Strong phone presence, excellent verbal/written communication, and customer-service orientation.
• Proficient with computers and practice management/EMR systems.
• Detail-oriented, able to multitask in a fast-moving environment and comfortable traveling daily with a mobile unit.
• Able to handle confidential information and pass background/employment checks.