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Energy Jobline ZR

Senior CRM Project Manager in Chicago

Energy Jobline ZR, Chicago, Illinois, United States, 60290

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Our client, a leading

Am Law 50 firm , is seeking a

Senior CRM Project Manager

to join its

Business Development and Marketing team . This role will drive adoption, optimization, and strategic use of the firm's

Intapp DealCloud platform , enabling enhanced business development, client relationship management, and data‑driven insights across the firm.

The Senior CRM Project Manager will collaborate with

business development, marketing, and IT teams

to ensure the CRM is configured to support firm priorities, deliver actionable intelligence, and streamline workflows. The ideal candidate combines hands‑on technical expertise with strong project management and stakeholder engagement skills.

Key Responsibilities

Serve as the

day‑to‑day project lead

for the firm's CRM (DealCloud), coordinating with BD, marketing, and IT teams.

Manage

CRM‑related projects , including enhancements, integrations, reporting tools, and new functionality.

Translate business requirements into technical solutions in partnership with IT, vendors, and business stakeholders.

Lead

user adoption efforts , including training, communications, and support for attorneys and professional staff.

Develop and maintain

data governance protocols

to ensure accuracy, consistency, and security.

Oversee large‑scale

data initiatives , including cleanup projects, dataset uploads, and integration efforts.

Design and automate

reports and dashboards

to deliver actionable business intelligence.

Monitor system performance, troubleshoot issues, and drive ongoing improvements.

Collaborate with business development and marketing leadership to align CRM capabilities with

firmwide growth initiatives .

Qualifications & Experience

Bachelors degree required.

8+ years

of CRM management, database systems, or marketing technology experience (law firm experience required).

Hands‑on experience with Intapp DealCloud

including configuration, reporting, workflows, and integrations is

required .

Proven experience building or optimizing DealCloud systems is highly desirable.

Strong understanding of

data management, analytics, and CRM integration

best practices.

Advanced proficiency in

Microsoft Excel

(formulas, data functions, and data manipulation).

Excellent

project management and communication skills , with experience managing multiple priorities and stakeholders.

Strong

attention to detail, data quality, and long‑term job stability

required.

PMP certification or similar credential a plus.

This is an excellent opportunity for a

CRM professional with DealCloud expertise

to shape the firm's client data strategy, streamline operations, and enable more informed business development decisions.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.

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