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Shaner Hotels

Food & Beverage Supervisor | Buffalo Marriott LECOM HARBORCENTER

Shaner Hotels, Buffalo, New York, United States, 14266

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Shaner Hotels has an amazing opportunity at our 205‑room Buffalo Marriott LECOM HARBORCENTER located off I‑190 in downtown Buffalo’s Canalside Entertainment District. The Buffalo Marriott LECOM HARBORCENTER is attached to Key Bank Center, the home of the NHL Buffalo Sabres, and offers modern rooms, elegant meeting space and a seventh‑floor restaurant and bar with stunning views of Lake Erie and the Buffalo skyline. Niagara Falls, a natural wonder of the world, is just a short drive away.

Shaner Hotel Group

Shaner Hotels is one of the foremost award‑winning hospitality owner‑operators and management companies in the industry. Our current portfolio consists of over 65 full‑service, select‑service, extended‑stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with top hospitality brands, providing a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e‑commerce and revenue management. Learn more at www.shanercorp.com.

Responsibilities

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Ensure compliance with and completion of all daily operational procedures by the Food and Beverage Department.

Maintain food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.

Establish, maintain, and train standards and procedures for operations and safe working conditions in the department.

Respond to and handle guest‑related issues pertaining to the department.

Communicate with the General Manager, all other Department Managers, Supervisors, and Staff.

Assist in managing all aspects of employee performance to ensure productivity and a quality work environment.

Perform other duties as assigned.

Supervise all aspects of the service restaurant functions in accordance with hotel standards, directing, implementing, and maintaining a service and management philosophy that guides the staff.

Qualifications

Minimum one year of experience in the Restaurant/Food and Beverage field.

Previous supervisory/management experience is a plus.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to communicate satisfactorily with guests, management, and co‑workers.

High school graduate or equivalent; some college preferred.

ServSafe and/or food safety training.

Alcohol awareness training (e.g., TIPS).

Familiarity with food and beverage cost controls.

Ability to write routine reports and correspondence.

Ability to accurately compute mathematical calculations and use required measurement tools.

Ability to prepare budgets and ensure cost controls.

Bilingual English/Spanish is a plus.

Knowledge of local activities and attractions appropriate for clientele.

Job Type:

Full‑time

Pay:

Starting at $20 an hour

Work Location:

In person

Benefits

Health insurance

Paid time off

8 paid holidays

Marriott Hotel discounts

2 complimentary night hotel stays per year at any Shaner Hotel property

1 complimentary meal per shift worked

Located on bus and metro routes

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